Senior Voice and Data Engineer

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Detailed job description and main responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click "Apply now" to view in Trac.

Person specification

Qualifications

Essential criteria

• Recognised higher education qualification in a computing or related discipline e.g. 1st Degree, or demonstrable equivalent industry experience working at a Senior/Specialist Engineers level
• Recognised Industry qualification e.g Cisco Certified Network Professional (CCNP)
• Evidence of Continual Professional Development.

Desirable criteria

• Other industry qualifications (e.g. CCNP Security, CCNP Data Centre)
• Formal project management qualifications (e.g. PRINCE2).
• ICT service qualifications (e.g. ITIL).

Experience

Essential criteria

• Experienced Senior/Specialist Engineer in Data networking and telecommunications/telephony systems. Experience of supporting complex Data and Voice infrastructures to an advanced level.
• Able to demonstrate knowledge of data networking and telecommunications/telephony technologies, methods, and principles to an advanced level.
• Experience of co-ordinating, and contributing to ICT projects.
• Significant experience working in an operational and service environment in a large corporate environment.
• Able to demonstrate knowledge of data networking and telecommunications/telephony technologies, methods, and principles to an advanced level.

Desirable criteria

• Experience working in a team-oriented, collaborative environment
• Experience of project management and systems development.
• Experience in ICT infrastructure strategy and planning.

Skills

Essential criteria

• Ability to communicate highly complex ideas effectively at all levels.
• Ability to write and maintain highly complex technical reports, operational procedures and system documentation sets in an accurate, concise and clear manner.
• Ability to analyse complex and multi-stranded technical problems that may have no precedent, in order to initiate the most appropriate corrective action.
• Must have advanced IT/Keyboard skills demonstrable across Microsoft Office Suite of applications.
• Ability to direct and conduct research into ICT issues, systems and products as required.
• Ability to assimilate highly complex information over a range of technical specialities.
• Ability to effectively plan, prioritise, and execute tasks in a high pressure environment.
• Ability to travel between sites in a timely manner.

Desirable criteria

• Ability to initiate and respond positively to change, and the ability to learn from experience.
• Ability to speak Welsh

Knowledge

Essential criteria

• Possesses a highly developed and specialist knowledge gained by experience and training in Local and wide area networking topologies and theory. Cisco IOS, Microsoft OS.
• Possesses a highly developed and specialist knowledge gained by experience and training in Network device technologies and configuration (e.g. switch, bridge, router).
• Possesses a highly developed and specialist knowledge gained by experience and training in Ethernet networking standards and network data protocols (e.g. TCP/IP).
• Possesses a highly developed and specialist knowledge gained by experience and training in Voice communications technologies.
• Possesses a highly developed and specialist knowledge gained by experience and training in Network security systems and procedures.
• Possesses a highly developed and specialist knowledge gained by experience and training in Wireless data communications technologies.
• Possesses a highly developed and specialist knowledge gained by experience and training in Data Centre technologies
• Demonstrates a thorough knowledge of NHS Wales and LHB information and communications technology standards and requirements.

Desirable criteria

• Knowledge of both local and national NHS ICT developments and strategies.
• Full knowledge of NHS IT security policies and procedures.
• Good knowledge of organisations goals and objectives.

Other

Essential criteria

• To lead by good example, and possess a high level of self-motivation.
• Demonstrates keen attention to detail.
• Committed to a culture of continuous improvement and development - underpinned by open communications and collaboration.
• Excellent customer service orientation.
• Will be required to work unsociable hours as necessary, in order to minimise system unavailability.

Employer certification / accreditation badges

Applicant requirements

Welsh language skills are desirable

Documents to download

• Job Description and Person Specification Cymraeg (PDF, 237.0KB)
• Job Description and Person Specification English (PDF, 223.2KB)
• Occupational Health Functional Requirements Form (DOCX, 77.9KB)
• Values and Proud to Lead (PDF, 335.6KB)
• NWSSP Recruitment Services Privacy Notice (PDF, 696.3KB)
• NHS North Wales - The Right Choice (PDF, 3.6MB)
• Welsh Language Matrix (PDF, 134.3KB)
• Betsi Cadwaladr Relocation (PDF, 6.8MB)