Senior Vendor Manager, Vendor and Delivery Partner Management

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Job description

Connect to your Industry

Central Business Services (CBS) was created in December 2020 as Deloitte UK's internal, enterprise-wide shared services organisation. The vision for CBS is to drive customer-centric and efficient delivery of business services to our firm, enabled by end-to-end ownership of key processes and the application of consistent technology. CBS is expected to grow its scope of services as it enables delivery of the Deloitte ambition.

The Vendor Management team, part of the wider Central Business Services function, are responsible for the Vendor Management Office managing our vendors and internal global delivery partners, the Source to Pay process office responsible for the Deloitte buying experience and compliance and the delivery of Fieldglass services procurement.

This role would be ideally suited to someone with a strong track record in Procurement and Shared services / Global Business Services delivery.

Connect to your career at Deloitte

Deloitte drives progress. Using our vast range of expertise, that covers audit, risk advisory, and consulting services across tax, legal, business, technology and corporate finance, we help our clients become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more.

What brings us all together at Deloitte? It's how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other , foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most .

Connect to your opportunity

The Senior Vendor Manager builds relationships with and drives value from Deloitte's third party vendors and global internal Delivery Partners.

This role reports to the Senior Manager of non-technology within Vendor Management.

Key responsibilities include:

• Lead stakeholders and procurement to develop category plans
• Working with the procurement team to lead on supplier reviews, contract negotiations, tender activities and driving for the optimal commercial structure and performance framework
• Delivering vendor management for the firm across both CBS and the Enabling functions across multiple vendor categories
• Support service owners to drive value from their vendor relationships and contracts and optimise the vendor-base for their services
• Ensure our internal Delivery partners are held to account and provide quality services and value, either through direct UK engagement or working through a regional model
• Driving reporting and insights from various sources of vendor and spend data.
• Working effectively in diverse teams within an inclusive team culture where people are recognised for their contribution
• Contributing to Vendor Management strategy, developing best practice Vendor Management processes and driving support and buy-in from our wider stakeholder group

Connect to your skills and professional experience

You demonstrate excellent interpersonal skills through stakeholder management internally within the function as well the wider business, at all levels. You are also a driver, someone who takes the initiative and brings people on the journey with you. We will give you the opportunity to make decisions, make a difference and deliver an excellent experience for our people. It is essential that you have:

• Extensive and current Procurement experience, preferably with facilities management experience
• Strong commercial acumen and proven negotiation skills
• A demonstrable contract management skillset
• Ability to review, analyse and interpret data to influence outcomes and drive decisions.
• Proven track record of effective stakeholder management and experience of building strong commercial relationships at all levels.
• Ability to drive the delivery of supplier results within agreed frameworks and parameters.
• Experience and knowledge of supplier relationships and commercial management processes and frameworks including commercial performance management, knowledge of supplier risk management techniques and tools.
• Ability to navigate and influence complex organisations
• Interest in continuous improvement by keeping abreast of market developments and industry standards.
• Excellent communication skills both written and verbal.

Connect to your business - Enabling Functions

Collaboration is central to everything we do at Deloitte. Bringing your individual skills and experience, and sharing your specialist knowledge, is how you'll make a far-reaching impact. Come join us.

Personal independence

Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request.

Connect with your colleagues

"Collaboration is central to everything we do at Deloitte. Bringing your individual skills and experience, and sharing your specialist knowledge, is how you will make a far-reaching impact. "
-Jhon, Enabling Functions

Our hybrid working policy

You'll be based in one of our location with hybrid working. Our hybrid model enables our people to collaborate, connect and innovate in both a virtual and physical capacity. As well as remote working, you'll attend your local office, virtual collaboration spaces and client sites, depending on the requirements of the role.

At Deloitte we understand the importance of balancing your career alongside your home life. That's why we'll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you'll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You'll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role.

Our commitment to you

Making an impact is more than just what we do: it's why we're here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.

We want you. The true you. Your own strengths, perspective and personality. So we're nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we'll take your wellbeing seriously, too. Because it's only when you're comfortable and at your best that you can make the kind of impact you, and we, live for.

Your expertise is our capability, so we'll make sure it never stops growing. Whether it's from the complex work you do, or the people you collaborate with, you'll learn every day. Through world-class development, you'll gain invaluable technical and personal skills. Whatever your level, you'll learn how to lead.

Connect to your next step

A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you'll experience a purpose you can believe in and an impact you can see. You'll be free to bring your true self to work every day. And you'll never stop growing, whatever your level.

Discover more reasons to connect with us, our people and purpose-driven culture at deloitte.co.uk/careers

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