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Senior Temporary Staffing Officer

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If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme. We also offer a number of family-friendly benefits, including work-life balance policies.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Job overview

Our vision is to become a leading People Service in NHS Wales. Therefore, we are expanding our services and are recruiting to vacancies across a range of professional backgrounds, such as Employee Relations, Recruitment and Resourcing and Organisational Design.

Please head over to our microsite here to read more about the range of opportunities available, or continue here to learn more about the post of Senior Temporary Staffing Officer and to apply online.

We have Resourcing teams in each of our IHC teams. Reporting into each Associate Director of People Service, the Resourcing team provides Recruitment, Temporary staffing and Rostering support.

Our Resourcing teams will work closely with recruiting managers across the Health Board and also our NHS Wales Shared Service Partnership who provides transactional recruitment and payroll support.

Main duties of the job

  • Ensure that staff and others using the bank service receive an excellent level of service. Act as a point of reference and support for answering queries or dealing with more complex calls to or from staff or other bodies to ensure staffing levels and skill mix are used to full effect in the delivery of service
  • Communicate with prospective bank employees and a wide range of BCUHB colleagues about the Temporary Staffing Bank. Communication will be verbal, face-to-face, by telephone or written whichever is most appropriate for the purpose.
  • Present information relating to Temporary Staffing Services to large groups; this includes bank workers, ward sisters/charge nurses, senior nurses, nurse graduates and at recruitment events (not exhaustive).
  • Deal with sensitive information ensuring confidentiality of patients and staff information maintained at all times.
  • Communicate with the People Operations team, BSP and other external agencies e.g. NMC & CRB office regarding recruitment and professional registration issues.
  • Contribute to effective team working by ensuring effective communication within the Temporary Staffing team, Resourcing team and People Operations teams by providing consistent, equitable and timely advice.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

This post is fixed term for 10 months due to - meet the needs of the service

Working for our organisation

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Detailed job description and main responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click "Apply now" to view in Trac.

Person specification

Qualifications
Essential criteria

  • Degree standard or Equivalent Experience
  • Educated to ECDL level (or equivalent experience) or willing to undertake qualification within agreed timescale.

Desirable criteria

  • Teaching or training qualification

Experience
Essential criteria

  • Substantial working within the NHS
  • Previous experience of facilitating and delivering training.
  • Experience of data management and use of electronic information systems.

Desirable criteria

  • Experience in managing a staff bank system
  • Customer Service experience

To work in the UK, all candidates who are not UK or Republic of Ireland (RoI) nationals require sponsorship to obtain either a Health and Care visa or Skilled Worker visa , unless you have permission to work via another route. Non UK / RoI candidates wishing to apply should self-assess the likelihood of obtaining a Certificate of Sponsorship by visiting Work in the UK . If you are eligible for the Health and Care visa, application costs are lower and you do not need to pay the annual Immigration Health Surcharge.

Employer certification / accreditation badges
Applicant requirements

Welsh language skills are desirable

Documents to download

  • English JD & PS ( PDF , 272.4 KB )
  • Welsh JD & PS ( PDF , 192.4 KB )
  • Guidance Notes for Applicants October 2020 ( PDF , 624.8 KB )
  • Values and Proud to Lead ( PDF , 335.6 KB )
  • NWSSP Recruitment Services Privacy Notice ( PDF , 594.7 KB )
  • NHS North Wales - The Right Choice ( PDF , 3.6 MB )
  • Welsh Language Matrix ( PDF , 134.3 KB )

Senior Temporary Staffing Officer

Wrexham Industrial Estate, Bridge Rd N, Wrexham LL13 9QE, UK
Full-Time

Published on 19/06/2023

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