Senior Technical Support Engineer (Steam Turbine, Generator & Auxiliaries)

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A SNAPSHOT OF YOUR DAY

As a Senior Technical Support Engineer, you'll play a key role in ensuring the performance and reliability of Siemens turbines, generators, and auxiliary systems. A typical day might involve collaborating with internal teams and the global engineering network, providing expert technical advice, authoring work scopes and reports, and preparing for outages. You'll also visit customer sites to support fault-finding, maintenance, and upgrades, contributing to a sustainable energy future while advancing your own technical expertise.

HOW YOU'LL MAKE AN IMPACT

Provide expert technical support for Siemens turbines, generators, and auxiliary products.

Develop and author technical reports, work scopes, and test procedures to support new product development and existing operations.

Collaborate with internal customers and Siemens' Global Engineering Network to ensure effective solutions and sharing of insights.

Prepare for outages, including delivering customer presentations and onsite technical support.

Troubleshoot and resolve equipment issues during outages, ensuring timely resolution of faults.

WHAT YOU BRING

A University Degree in Engineering.

5+ years of experience in the Power Generation sector.

A high level of practical engineering knowledge and a willingness to learn Siemens product ranges.

Familiarity with power plant equipment and operations, particularly large turbo-generators and auxiliary systems.

Knowledge of Control & Instrumentation, Hydrogen systems, and ATEX requirements (desirable).

Experience using ERP systems, with the ability to locate drawings, BOMs, and procedures.

A proactive and customer-focused mindset, with strong communication and problem-solving skills.

ABOUT THE TEAM

At Siemens Energy in Newcastle, we are driving the transition to a sustainable energy future. Our Engineering team supports a diverse range of products, from traditional power generation to green hydrogen initiatives. This role provides an exciting opportunity to work within a dynamic team while contributing to innovative solutions that shape the future of energy.

WHO IS SIEMENS ENERGY?

At Siemens Energy, we're more than just an energy technology company. We work in over 90 countries, meeting global energy demand while safeguarding the environment. With around 100,000 dedicated employees, we generate electricity for 16% of the global community and pioneer technologies to protect people and the planet.

Find out more about how you can make a difference at Siemens Energy:

Siemens Energy Employee Video

OUR COMMITMENT TO DIVERSITY

Diversity powers our success. With over 130 nationalities represented, Siemens Energy values inclusion and celebrates individual character. We don't discriminate based on ethnicity, gender, age, religion, identity, or disability-we energize society by embracing everyone.

REWARDS/BENEFITS

26 days of holiday, increasing to 29 with time served.

Access to a flexible benefits portal for private medical cover, cycle-to-work schemes, and more.

A class-leading adjustable pension scheme.

Opportunities for professional growth and development within a global organization.

The chance to work on impactful projects contributing to the energy transition.