Senior Technical Program Manager

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

Job Description

Summary

As a Senior Technical Program Manager, your primary purpose is to provide strategic leadership and direction in the planning, execution, and successful delivery of complex technical projects. Drawing upon your extensive experience, you will oversee the program lifecycles, from conception to completion, ensuring that projects align with organizational goals and objectives.

You will successfully oversee the various technical deliveries, product developments, or programmes of work, acting as an equal partner with our Data Technology team and leaders to deliver solutions that add value and help balance, coordinate and track cross-functional dependencies while ensuring the overall delivery remains smooth and efficient.

This will require a hands-on approach, combined with strong technical acumen and excellent stakeholder management, to drive engagement and measures such as OKRs, whilst building strong trust-based partnerships with colleagues and suppliers. You will drive collaborations between technical functions to deliver shared goals providing inspiration, support and mentoring when required, operating as a servant leader. A key attribute will be to motivate others to foster a mindset of continuous improvement across people, process, and technology.

This is an exciting opportunity to join the Digital and Technology team, to support the delivery of our transformation goals, be a role model for digital behaviours and championing a culture of data led decision making.

What's in it for you

Being a part of M&S is exactly that - playing your part to bring the magic of M&S to our customers every day. We're an inclusive, dynamic, exciting, and ever evolving business built on doing the right thing and bringing exceptional quality, value, service to every customer, whenever, wherever and however they want to shop with us.

Here are some of the benefits we offer that make working for M&S just that little bit more special...

• 20% colleague discount across all M&S products and many of our third-party brands for you and a member of your household.
• Competitive holiday entitlement with the potential to buy extra holiday days!
• Discretionary bonus schemes awarded based on how you achieve your personal objectives and our performance as a business.
• A generous Defined Contribution Pension Scheme and Life Assurance.
• A dedicated welcome to our teams with a tailored induction and a wide range of training programmes to develop your skills.
• Amazing perks and discounts via our M&S Choices portal to maximise your financial and personal wellbeing.
• Industry-leading parental, adoption and neonatal policies, providing support and flexibility for your family.
• Access to a fantastic range of wellbeing support for all colleagues including access to our 24/7 Virtual GP and PAM Assist to support you and your family.
• A charity volunteer day to support a charity or cause you're passionate about through a dedicated day away from work.

What you'll do

• Manage, motivate, and support team members, provide guidance, development and delegate responsibilities whilst encouraging progression and retention.
• Support the Heads of Delivery and Technology in delivering the teams objectives and strategy whilst helping to shape the future direction.
• Manage the evaluation of potential data tooling capabilities and coordinate the relating proof of concepts through to implementation.
• Own the creation of business cases to illustrate benefits and achieve additional investment, driven through internal teams and external vendors.
• Responsible for the management and tracking of costs and risks, providing the relevant mechanisms to enable mitigation and control.
• Able to lead and formulate impact assessments and challenge with knowledge and experience on proposed quotes for work and delivery.

Who you are

• Experienced in managing on premise to cloud migration projects within the data space.
• Exposure to coordinating platform upgrades, essential maintenance, hardware, and software enhancements.
• Experience working within an Agile delivery framework.
• Extensive project management background, across data SDLC, and able to apply those disciplines alongside a product model.
• Experience in service management, specifically ITIL, with a service first approach to delivery.
• Knowledge of leading large multi-faceted data technology decommission activities.
• Experience delivering large-scale initiatives across multiple teams and functions.

Everyone's welcome

We are ambitious about the future of retail. We're disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We're transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen.

We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.

If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don't hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.

#LI-LS1