Senior Tech Program Manager - Real Estate Infra - Fanatics Collectibles

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Job Description

We have established a Program Management discipline and function to provide leadership and governance to Fanatics Collectibles technology programs. We are seeking an experienced Senior Technical Program Manager to join the team and assist in shaping our operating model and to lead and coordinate Infrastructure and Real Estate programs and projects within our technology book of work. The Senior Technical Program Manager will create and maintain project plans, identify and track dependencies, define issue and risk mitigation plans and manage project reporting, communications and stakeholders, while ensuring high quality execution and delivery.

Responsibilities

• Create project initiation documents and lead project kick-off meetings.
• Gather, document, and understand project drivers and business benefits.
• Lead intake and prioritization discussions and produce program roadmaps.
• Proactively identify project risks and issues and track to resolution.
• Independently define issue resolution and risk mitigation plans with the ability to work collaboratively with project team members and stakeholders on solutions.
• Independently identify dependencies with the ability to work collaboratively with project team members and stakeholders to confirm ownership.
• Create concise project and program status reports for senior leadership and stakeholders.
• Define and contribute to Project Management templates and processes for the Project Management team.
• Document current state business processes and systems diagrams to help drive requirements for future state.
• Assist with defining and implementing project management KPIs and dashboards.
• Define and execute project communication plans, ensuring all team members are aligned and aware of key milestones and updates.
• Build and maintain strong relationships between internal technology teams, distinct business units, end users, vendors, and partner organizations.

Qualifications

• 10+ years Technology Program Management experience focused on real estate and infrastructure projects across the entire infrastructure stack, from network deployments to system implementations and upgrades.
• Expertise in designing and delivering technology for Real Estate projects, including a good working knowledge of low voltage cabling, IDF room builds and a full technology stack deployment.
• Good understanding of meeting room Audio/Visual conferencing technologies and systems, from design to commissioning.
• Authentic people leader who invests in nurturing potential, as well as proven talent. Conscious and supportive of diversity & inclusion, and the value they bring to customers, business and the team.
• Strong familiarity with project management tools including JIRA, MS Project and Visio.
• Strong communication and stakeholder management skills with the ability to build effective relationships and trust.
• Team player with an ownership mindset that is willing to get involved, go above and beyond and complete tasks on behalf of team members.
• Analytical mindset with the ability to connect the dots independently to identify dependencies, issues, risks and mitigation plans.
• Flexible and comfortable with change, with the ability to quickly pivot based on the needs of the organization.
• Experience with the Agile Methodology is a plus.

The above list of job duties is not exclusive or exhaustive and the post holder will be required to undertake such tasks as may reasonably be expected within the scope and grading of the post.

Subject to applicable laws, Fanatics Collectibles may choose to run a background check.