Senior Systems Specialis

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Job overview

Job Title: Senior Systems Specialist

Band: 6

Base: You may be required to work in other designated locations of the Trust as well as your primary base. In particular, flexibility is required across the three main hospital sites (Leicester Royal Infirmary, Leicester General Hospital and Glenfield Hospital). Reimbursement would not apply for a permanent or temporary change of base.

Reports to: Pathology IT Manager

Accountable to: General Manager

Main duties of the job

The 'Senior Systems Specialist' will work primarily with pathology lab staff to implement and configure new systems and LIMS, to resolve problems and to ensure that staff and patients gain the maximum possible benefit from Pathology systems.

This is a technical lab-based role that will take the lead in implementing projects as well as providing third-level support/development, management and configuration of laboratory systems, monitoring and maintenance of system interfaces and interaction with third party system suppliers.

Working for our organisation

Our new strategy, developed with the support and feedback of colleagues, patients, and partners, is our compass for the next seven years (2023-2030).

We have four primary goals:

• high-quality care for all,
• being a great place to work,
• partnerships for impact, and
• research and education excellence

And we will embed health equality in all we do - taking active steps to reduce the avoidable differences in healthcare that some people face, working in partnership with communities.

Our strategy is underpinned by new values and we will work to ensure they are an everyday reality for all:

• we are compassionate,
• we are proud,
• we are inclusive, and
• we are one team

This is an exciting moment as we look to the future with clarity on what we already do well and where we need to focus our energies to make an even bigger difference for the people we serve.

About the University Hospitals of Leicester NHS Trust:

http://www.leicestershospitals.nhs.uk/aboutus/work-for-us/current-vacanc...

Detailed job description and main responsibilities

This role will provide a consistent and high quality IT support service across the whole of UHL by:

• Managing and Configuring Laboratory Information Systems (LIMS) including upgrades of.
• Maintaining and upgrading a range of laboratory systems that are critical to the running of Pathology.
• Helping to install, upgrade and monitor analysers that are interfaced to LIMS.
• Helping to install, upgrade and monitor printers that are interfaced to LIMS.
• Monitoring and managing interfaces between Pathology and other systems (PAS, ICE, Nervecentre).
• Responding to, and resolving incidents in a timely manner, to ensure minimal downtime for pathology lab processes.
• Root cause analysis and proposal of solutions to improve underlying issues.
• Advise senior laboratory users on the capabilities of the LIMS and to assist them in planning service improvements.
• Ensure quality processes are defined and followed to ensure that UKAS and other regulatory standards are met.

Person specification

Commitment to Trust Values and Behaviours

Essential criteria

• Must be able to demonstrate behaviours consistent with the Trust's Values and Behaviours

Training & Qualifications

Essential criteria

• Advanced level knowledge of NHS healthcare IT systems
• IT related qualifications

Desirable criteria

• HCPC registered Biomedical Scientist

Experience

Essential criteria

• Minimum 3 years' experience working in a laboratory setting
• Experience of change management

Desirable criteria

• Staff management or supervisory experience
• Has experience in resolving IT faults

Communication and relationship skills

Essential criteria

• Excellent professional, confident communication skills, both written and verbal
• Has the ability to understand and relay complex information to people at all levels
• Demonstrates the ability to build up and maintain relationships with internal and external suppliers.

Analytical and Judgement skills

Essential criteria

• Able to demonstrate sound judgment in recommending cost effective solutions to ensure best value for the business
• Able to use judgement in complex situations requiring analysis.
• Awareness of management processes within the NHS

Desirable criteria

• Can demonstrate analytical and problem-solving skills specifically around client PC and application software.

Additional Information

Please submit your application form without delay to avoid disappointment; we will close vacancies prior to the publishing closing date if we receive a sufficient number of completed application forms.

Please check the email account (including your junk mail) that you supplied as part of your application on a regular basis following the closing date and throughout the recruitment process, as this is how we will communicate with you.

UHL is an equal opportunities employer. We aim to employ a workforce that reflects the diverse communities we serve. We welcome applications from people from all backgrounds who match our job criteria.

Applicants who have a disability and meet the essential criteria for the job will be interviewed if you indicate you wish to be considered under the Guaranteed Interview Scheme. If you require a reasonable adjustment at any stage of the recruitment process please make the recruitment services team aware as soon as possible.

UHL is committed to helping colleagues balance the demands of both their work and personal needs through flexible working arrangements wherever reasonably practicable and subject to service needs.

Disclosure and Barring Service Check

Please note if you are successful in obtaining this position and the post involves regulated activity you will be required to undertake a Disclosure & Barring Service check.

The Trust will pay for the check initially and the money will then be deducted from your salary over a three month period commencing on your first month's payment.

The current price of a check is £38 for an enhanced and £18 for a standard check.

COVID 19 Risk Assessment

Due to the current Covid pandemic we have introduced a staff risk assessment into our pre-employment process. This now forms part of the mandatory pre-employment checks that will be carried out if you receive a conditional offer.

The risk assessment is intended to ensure you are able to safely perform your duties in any of our work areas, and if you have been identified as being particularly vulnerable to coronavirus. Our main aim is to reduce risk and to ensure the safety of all new starters to the Trust as well as current staff, patients and visitors.

If it is identified that you are within a vulnerable category, we will endeavor to make reasonable adjustments to accommodate this through discussions with both Occupational Health and your recruiting manager.

Covid Vaccination Status

Covid-19 vaccination remains the best way to protect yourself, family, colleagues and our patients/service users from the Covid-19 virus. We therefore continue to encourage our current and potential colleagues to get vaccinated.

University Hospitals of Leicester NHS Trust holds the principles of equality, diversity and inclusion at the heart of everything it does and all that it stands for. We are committed to developing a workforce that is representative of the community we serve. We welcome applications from the diverse community of Leicester, Leicester and Rutland, to help deliver healthcare services that meets the needs of our diverse communities.

Employer certification / accreditation badges

Documents to download

• Senior Systems Specialist (PDF, 420.5KB)
• Understanding your right to work in the UK (PDF, 1.1MB)
• Employee Benefits (PDF, 578.5KB)