Senior Systems Engineer

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We are an award-winning design firm, fueled by ideas and a culture of collaboration. Our purpose-driven approach creates healthy places, strong communities and a resilient environment. That's where you come in. With leading clients, diverse colleagues and offices in creative capitals around the globe, a career at NBBJ will inspire you to be extraordinary and help create lasting change. You can learn more about our firm, see what it's like to work here and explore recent projects and ideas at NBBJ.com. Join us to make an impact today!

The role at a glance:

NBBJ London is seeking an experienced Senior Systems Engineer to join our talented Digital Infrastructure team. Our ideal candidate is highly collaborative, possesses strong written and verbal communication skills, strong project management and time management skills and has a successful track record of designing simple, scalable solutions, troubleshooting complex problems, and delivering innovative solutions. The desire and ability to work in a fast paced, collaborative environment is essential.

Given the nature of this role, candidates will have the option to work remote but must live within 1 hour to the office in the event the studio needs immediate, onsite support.

In your new role, you will:

• Learn and integrate an ever-changing range of complex technologies with the current systems.
• Provide escalation support for systems administrators and other engineers.
• Lead, coach, and mentor other team members, perform cross-training and facilitate information sharing among team members.
• Meet with vendors to discuss product offerings, address technical issues/deficiencies, and influence the procurement new products and services to meet growing and changing requirements.
• Plan, design, and build highly available, reliable, and scalable virtualized server platforms.
• Document workflows, processes, procedures, configurations, and use cases of infrastructure services.
• Support the firm's current server infrastructure by providing application or service configuration, security hardening, backup and recovery planning, and performance tuning.
• Proactively ensure the highest levels of systems and infrastructure availability
• Troubleshoot complex problems and develop innovative solutions day to day in our infrastructure.
• Monitor and test application performance for potential bottlenecks, identify viable solutions, and work with developers to implement fixes.
• May be required to take part in a team on-call rotation.
• In rare circumstances, may be required to work long hours in the event of a critical system outage, serious incident, or for disaster recovery.
• Some travel may be required, generally less than two weeks per year.

What you will need to succeed:

• Our ideal candidate has at least seven years of relevant experience as a systems engineer in a mid-sized multilocation enterprise environment.
• Methodical and analytical approach to troubleshooting
• Strong interpersonal, organizational and customer service skills
• Be highly autonomous, detail oriented, and an ability to interact efficiently with peers and customers.
• Able to effectively prioritize tasks in a high-pressure, fast paced, collaborative environment.
• An understanding of TCP/IP fundamentals and related applications/protocols (DNS, DHCP, HTTP, FTP, SSH, SSL),
• Direct, recent, hands-on professional experience with the following:
  • Virtualization platforms VMware, Azure HCI, Nutanix
  • Microsoft Active Directory and Entra ID in a multisite environment
  • Microsoft Server 2016-2022 OS management, failover clusters, and file servers
  • Sever security hardening, patching, and vulnerability remediation.
  • Windows PowerShell scripting

Additional skills that will make you succeed:

Experience with the following:

• Microsoft SQL
• Microsoft Azure
• Microsoft PKI management
• Commvault, on-prem and Metallic
• Linux servers
• Citrix Xen Desktop and Citrix ADC
• Atlassian Jira and Agile project management

Why choose NBBJ?

We believe that all NBBJ employees should love their work. This means not only loving what you do but having pride in your workplace. We strive to be that irresistible place to work by enhancing your employee experience with customized programs and comprehensive benefits. In addition to 100% covered employee healthcare costs and 401k contributions, we offer unique professional development opportunities, volunteer opportunities and access to leading technology and resources to further help you love your work and advance your career.

• NBBJ has been named three times by Fast Company as one of the most innovative architecture firms.
• Founded in 1943, our first office opened over 75 years ago in Seattle, Washington. We now have over 10 office locations around the globe.
• We are a transdisciplinary, cross-practice focused firm with a deep portfolio of Civic & Cultural, Commercial, Corporate, Healthcare, Higher Education, Science and Technology, Sports, and Urban Environment projects. We also have several areas of service expertise including: Architecture, Environmental Graphic Design, Interior Design, Lighting Design, Workplace Consulting and more.
• In the past decade, NBBJ has received more than 300 awards from leading global, national and regional award programs across the business, real estate and design communities.
• We work with 5 of the top global high-tech companies, 14 of the U.S. News and World Report Top Hospitals, and 4 of the top 10 highest-ranked learning institutions.
• Our clients include institutional leaders such as Cambridge University, Google, Samsung, Cleveland Clinic, Tencent, and Stanford University.

NBBJ is an Equal Opportunity Employer. M/F Disabled and Vet EEO/AA Employer.

NBBJ does not accept unsolicited resumes or similar submissions from third party recruiters or employment agencies. Any unsolicited materials received by NBBJ from a source other than an individual candidate will be considered NBBJ property and NBBJ reserves the right to pursue and hire candidates referred to us without any financial obligation to the third party in question. If you are interested in becoming an approved NBBJ external recruiter, please contact a member of the NBBJ Talent Acquisition Team.