Senior Surveyor
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An exciting senior opportunity across a diverse property portfolio.
We are looking for an exceptional Senior Surveyor to lead the management of a varied, high-profile commercial and mixed-use portfolio. This is an exciting opportunity for a dynamic property professional to take ownership of key client assets and play a central role in delivering best-in-class property management services.
The successful candidate will bring strong managing agent experience, a proactive and commercially driven mindset, and a passion for delivering outstanding results for clients and occupiers. You will be confident managing complex property matters and building trusted relationships that add long-term value.
You will be a visible and credible leader within your portfolio, someone who thrives in a fast-paced environment, takes ownership of challenges, and works collaboratively to deliver exceptional outcomes.
At Ashdown Phillips, we celebrate diversity, embracing individuals from all backgrounds and experiences. We are committed to fostering an inclusive and equitable workplace where everyone can thrive and be themselves. We believe that by bringing together unique perspectives, we create dynamic, forward-thinking teams.
The Role
As a Senior Surveyor, you will take full responsibility for the management and performance of a diverse property portfolio on behalf of our clients.
Acting as a trusted advisor, you will ensure assets are managed efficiently, commercially and in line with best practice, while identifying opportunities to enhance value and occupier experience.
This role requires a confident and commercially aware individual who can balance operational delivery, financial performance and stakeholder engagement.
Providing a brilliant service is our number one priority. You will demonstrate excellent judgement, strong organisational skills and the ability to work both independently and as part of a high-performing team.
Portfolio Overview
• Diverse commercial and mixed-use assets
• Multi-let properties including retail, office and alternative sectors
• Service charge budgets varying in scale and complexity
Key Relationships
You will work closely with a wide range of stakeholders, including:
Internal
• Directors and Senior Leadership Team
• Facilities Management teams
• Client Accounting teams
• Wider surveying and support teams
External
• Clients / Landlords and their professional advisors
• Occupiers
• Letting agents and marketing teams
• Contractors and service partners
• Insurers and loss adjusters
Key Objectives
• Deliver best-in-class property management services across your portfolio
• Act as the key client contact, building strong and trusted relationships
• Drive asset performance through proactive management and commercial insight
• Ensure compliance with all statutory, legal and internal requirements
• Manage service charge budgets effectively, ensuring value and transparency
• Enhance occupier satisfaction and support tenant retention
• Identify and implement opportunities to improve asset value
Key Responsibilities
Property Management
• Deliver effective day-to-day management of properties on behalf of clients
• Undertake regular property inspections and proactively manage follow-up actions
• Ensure properties are maintained to a high standard and operate efficiently
Financial Management
• Prepare, manage and monitor service charge budgets
• Ensure accurate cost allocation and financial control
• Work closely with Accounts on reporting, credit control and reconciliations
Client & Tenant Relationships
• Build strong relationships with clients, acting as a trusted advisor
• Engage with tenants to maintain a positive occupier environment
• Support lease renewals and income optimisation
Lease & Legal Matters
• Interpret and enforce lease provisions including service charges and repairing obligations
• Review licences, leases and tenant applications
• Provide clear and commercially focused advice on landlord and tenant matters
Projects & Contractors
• Instruct and manage contractors, ensuring works are delivered to a high standard
• Coordinate projects and provide clear updates to all stakeholders
Insurance Claims
• Lead and coordinate insurance claims across the portfolio
• Work with insurers, contractors and consultants to manage claims through to resolution
Reporting
• Prepare detailed client reports including financial performance, arrears and inspections
• Provide clear insights and recommendations to support asset performance
Compliance & Risk Management
• Support compliance with all statutory obligations including Health & Safety requirements
• Work closely with Facilities teams to ensure building compliance and safety standards
About You
We are looking for a confident and commercially focused property professional with the experience and credibility to manage a complex portfolio and build strong client relationships.
Essential Skills & Experience
• Significant experience in commercial property management
• Managing Agent experience
• Strong knowledge of landlord & tenant legislation
• Proven experience managing service charge budgets
• Experience interpreting leases and managing tenant matters
• Strong financial and reporting capability
• Excellent stakeholder management and communication skills
• Proficiency in Microsoft Office and property systems (e.g. TRAMPS)
• Full UK driving licence
Qualifications
• RICS-accredited degree in Estate Management (essential)
• Asbestos Awareness training (essential)
Personal Attributes
• Takes ownership and accountability for their portfolio
• Commercially aware with strong decision-making ability
• Proactive, solutions-focused and highly organised
• Confident communicator who builds trust and credibility
• Able to manage multiple priorities in a fast-paced environment
• Collaborative team player who supports and develops others
• Committed to delivering exceptional service
Why Join APP?
This is more than a Senior Surveyor role; it's an opportunity to take ownership of a diverse portfolio, influence client outcomes and play a key role in delivering excellence across our business.
If you are ready to step into a role where you can make an impact, build strong relationships and drive performance, we'd love to hear from you.
What We Offer
Competitive Package
Growth and Development - We offer extensive opportunities and support for personal and professional development including sponsorship for professional qualifications.
Financial - Employer pension contribution, life assurance, group income protection, interest-free season ticket loan, bonus scheme and financial advice.
Health & Leisure - 25 days annual leave plus public holidays and 3 x wellbeing days, mental health support, volunteering days, cycle to work scheme, eye care vouchers and access to a wide range of discounts.
As a Disability Confident Employer, we are committed to making reasonable adjustments to the recruitment process and all disabled candidates (as defined by the Equality Act 2010) who satisfy the minimum criteria for the role will be guaranteed an interview. If this is required, please contact us. Applications from candidates irrespective of their background, gender, race, sexual orientation, religion or age are welcomed, providing the required criteria is met.