Senior Surveyor (12 months FTC)
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Senior Surveyor (12 months FTC)
Job ID
167160
Posted
28-May-2024
Service line
Advisory Segment
Role type
Full-time
Areas of Interest
Property Management
Location(s)
Birmingham - England - United Kingdom of Great Britain and Northern Ireland, Bristol - England - United Kingdom of Great Britain and Northern Ireland
This role is full time, fixed-term for 12 months with hybrid working and based in the CBRE Midlands & South team (office location can be Bristol or Birmingham).
Role Purpose
CBRE are looking for exceptional individuals to join our Midlands & South Property Management Team at Surveyor or Senior Surveyor level, based in Southampton. You will need previous experience in managing grade A offices, retail and leisure use and have a strong focus on client relationships and customer service.
The team of 20 fee earners across the Midlands & South have ambitious plans to grow through existing and new clients. The team is friendly, sociable and dynamic and offers several opportunities including:
- Interested and varied work across asset classes for high profile national clients.
- Client facing role with the opportunities to lead client relationships and grow instructions.
- Structured training and career progression
- A strong internal support network.
Key Responsibilities
- Manage the transition of client/properties in and out of CBRE management
- Responsibility for compliance relating to sites under their control, taking action or escalating any issues relating to non-compliance
- Carry out property inspections
- Responsibility for preparing data for client meetings
- Attending client meetings, ensure recording of minutes and carrying out of actions arising
- Reading of leases and ensuring accurate data is maintained on the property management system
- Ensure rent demands are raised accurately and on time
- Provide recommendations to clients to recover rent and other sums due under the lease terms
- Responsibility for arranging and chairing occupier meetings and occupier liaison as required
- Identify opportunities for providing additional services to clients and provide appropriate recommendations.
- Ensure recording of minutes of occupier meetings and 1-2-1 meetings are completed and all actions arising from the meeting are dealt with
- Ensure client reports are prepared to the correct specifications and issued to clients in accordance with agreed timescales, subject to approval by line manager
- Ensure all tenant application fee invoices are raised and paid promptly
- Review tenant applications and prepare client recommendations
- Work with the on-site facilities teams to review and obtain approval of service charge budgets
- Responsibility for taking the appropriate action in response to any legal notice received in relation to a managed property
- Review service charge cash flows and budgets subject to client requirements
- Approve service charge year end reconciliations in accordance with RICS guidelines / client instruction
- Take appropriate action for all forthcoming lease diary events
Person Specification/Requirements
- Ideally RICS qualified although property management experience is considered more important
- Constantly updating knowledge of legislation relating to property management
- Able to build and maintain client relationships and internal relationships with other service lines
- Use and grow knowledge of law relating to property management in order to make recommendations to the client
- Ability to understand and grow knowledge of the clients' investment objectives
- Be able to recognise opportunities for selling additional services to clients, including cross-selling
- Able to build and maintain tenant / customer relationships
- Be able to apply legal principles of tenant applications for consent and the processes to be followed
- Apply the principles of service charge management to ensure compliance with all regulatory and procedural requirements including the terms of the lease
- Able to work as part of a team, supporting other team members and assisting the lead Director in the department in the running of the team
- Be fully conversant with, and adhere to, the rules and procedures contained in the Company's FCA Insurance Business Compliance Manual
- Explore opportunities for new business generation and be an efficient presenter