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Senior Support Worker

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Mersey Care NHS Foundation Trust celebrates diversity and promotes equal opportunities; we are committed to challenging and eliminating racism and other forms of discrimination and advancing and promoting equality of opportunity in the provision of services and creating an inclusive environment for all employees. We believe that everyone has the right to be treated with dignity and respect.

We take positive action to support disadvantaged groups and also particularly encourage applications from ethnic minorities, disabled and LGBTQIA+ people that are under-represented in our workforce. Furthermore we welcome applications from reservists and ex-armed forces personnel as we recognise the benefits of the values, skills, training and experience that they bring to their work with us. We encourage all applicants to share their equality information with us.

Job overview

A brand new and exciting opportunity has arisen for a Band 4 Senior Support Workers to join our new Community Enhanced Rehabilitation team . We are looking for post holders who are passionate about rehabilitation, keen to make a difference, highly motivated, enthusiastic and have experience of working with adults with complex mental health needs

The successful candidates will be offered a breadth of opportunities to develop your skills and all additional training will be provided.

This position requires you to work 9-5 Monday to Friday with the ability to travel around in a timely. You will be based at our Yew Tree in Huyton (although this may be subject to change) As a Merseycare employee, you will receive a generous annual leave allowance, a full set of IT equipment, access to a trust gym and opportunities for further training.

Main duties of the job

To work with adults in the community who have identified rehabilitation needs

To assist the Care co-ordinators in the assessment of needs including mental health.

To develop and implement Care Plans and safety plans in collaboration with the service users and family.

To act as an advocate for the service users and family.

To engage supportively with the service users.

To provide appropriate psychoeducation and information to service users and families and carers to promote coping skills.

To assist service users in accessing appropriate social, recreational and occupational activities which will aid recovery.

To be aware of any clinical risk and to liaise closely with service users MH/Care Co-ordinator and multiagency as appropriate.

Working for our organisation

Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands.

We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.

At the heart of all we do is our commitment to 'perfect care' - care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We're currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.

Flexible working requests will be considered for all roles.

Detailed job description and main responsibilities

To participate in the directorate's performance management /supervision framework (including external clinical supervision) and work towards meeting identified goals and objectives as agreed in a personal development plan.

To act, at all times, in accordance with Trust policies and procedures.

To undertake mandatory training as stipulated by the trust Under the guidance and supervision of a qualified practitioner, to make accurate and appropriate entries into health records

To participate in staff meetings to assist in effective two-way communication.

To seek advice and further training, if appropriate, before carrying out any duty you are unsure of.

To make the qualified practitioner aware of any incidents arising during your span of duty and carry out any actions arising from this as directed.

Take direction from the qualified practitioner as to any duties or tasks assigned to you for your span of duty and carry them out as requested.

To participate, as directed in the induction and supervision of new staff.

Person specification

Qualifications

Essential criteria

  • NVQ Level 3 or equivalent
  • Foundation degree or equivalent experience in a relevant area
  • Significant demonstrable experience working with service users/ Families/ vulnerable groups with mental health needs

Desirable criteria

  • Good level of general education at a minimum GCSE grade's A to C in Maths and English
  • Experience of working in a care setting - or working with vulnerable service users & families
  • Additional training in therapeutic interventions

Knowledge/Experience

Essential criteria

  • Able to communicate effectively.
  • Understanding of issues of confidentiality
  • To be able to demonstrate a non-judgemental attitude.
  • A demonstrated understanding of Equality and Human Rights
  • Ability to work as a member of a team
  • Ability to work on own initiative under the supervision of a qualified practitioner

Desirable criteria

  • Experience of deescalation skills and breakaway techniques
  • Experience of working in service user MHS / a care setting-or working with vulnerable service user/families
  • An overview of the Trust's Objectives

Values

Essential criteria

  • Continuous Improvement
  • Accountability
  • Respectfulness
  • Enthusiasm
  • Support
  • High professional standards
  • Responsive to service users
  • Engaging leadership style
  • Strong customer service belief
  • Transparency and honesty
  • Discreet
  • Change oriented

Skills

Essential criteria

  • Ability to work as a member of a team.
  • Ability to demonstrate a non-judgemental attitude.
  • Ability to work on own initiative under the supervision of a qualified practitioner

Other

Essential criteria

  • Professional attitude
  • Flexibility
  • Possess a caring, compassionate & empathic attitude.
  • Able to meet the Trust's professional standards.
  • Ability to travel across sites

Please ensure you check the email account from which you apply for all correspondence. All information regarding your application will come from apps.trac.jobs not NHS Jobs.

Only those applicants who demonstrate clearly how they meet our person specification will be shortlisted for interview.

As a Disability Confident Employer, we offer a guaranteed interview scheme for applicants who consider themselves to be disabled who meet the minimum (essential) criteria for the role in the person specification. If you would like your application to be considered under the Trust's guaranteed interview scheme you can indicate this in the personal information section of your online application form.

Should you require a reasonable adjustment to our recruitment process please email recruitment@merseycare.nhs.uk to ensure that measures can be put in place to support you.

We reserve the right to close any vacancy earlier than advertised in exceptional circumstances once we have received a high volume of applications.

The Trust expects all post holders who require an enhanced DBS for their role subscribe to the DBS Update Service. You will be required to enrol for this service for a fee of £13 per year and maintain registration. Trans applicants who require a DBS check and do not want to reveal details of their previous identity can contact the DBS Sensitive Applications Team (01516761452 or email sensitive@dbs.gsi.gov.uk) with their application number once they have completed their DBS application form. The team can prevent any previous identity showing on the DBS Certificate, unless the applicant has a conviction under their previous details in which case this will need to be disclosed.

Flexible working requests will be considered for all roles.

Please be advised that the use of Artificial Intelligence on applications is monitored and if you choose to use this, you must declare this on your application form.

Employer certification / accreditation badges

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

  • Job Description & Person Specification (PDF, 185.2KB)
  • OH Risk ID (PDF, 144.6KB)
  • A Great Place to Work (PDF, 2.1MB)
  • Our People Promise and Charter (PDF, 5.8MB)
  • Employee Benefits (PDF, 950.7KB)

Senior Support Worker

Mersey Care NHS Foundation Trust
Huyton, UK
Full-Time

Published on 01/01/2025

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