Senior Support Officer

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Job Description

Organisation: Leicestershire County Council

Work Location: County Hall, Glenfield, LE3 8RA

Worker Category: Hybrid Worker

Salary: Grade 9,£31,074- £33,294 pro rata

Working Hours: 18.5 hours: Monday-Wednesday morning

Contract Type: Permanent

Closing Date: 09/01/2025

Interview Date(s): 16/01/2025

An exciting opportunity to join Culture Leicestershire.

This role is responsible for coordinating the delivery of the Cultural Participation Team Programme, ensuring effective delivery of our Heritage and Library projects.

For more information about our team and this role please visit https://www.cultureleicestershire.co.uk/get-involved/jobs/

Main duties and responsibilities include:

• Monitoring and management of the team's budgets and external funding, including preparing reports, drawdowns, forecasting, end of year processes etc.
• Development and delivery of the team's communications strategy, including press releases, marketing and promotion, design and exhibitions and our social media campaigns
• Co-ordinate and collate all evaluation material and present the data in forms appropriate to a range of diverse audiences
• Management and development of the Culture Leicestershire website and digital work, acting as key liaison for the internal and external web teams.
• Build new processes and information management infrastructure according to emerging need and provide training to team members to support them it its use
• Management of the Participation Team Assistant to best support the work of the team including developing and guiding their work streams and managing priorities across projects and between staff
• Management of the day-to-day relationships with internal and external partners, stakeholders, suppliers and participants

Please note this role is a job share.

About You

To apply for this post, you must:

• Level 3 qualification plus post-qualification experience
• Experience of working with internal and external partners, stakeholders, suppliers, and participants
• Relevant experience of complex information management, quantitative and qualitative data evaluation and interpretation and reporting
• Experience of managing and monitoring budgets and able to interpret financial information
• Experience in website management and delivery
• Knowledge of social media and digital formats of documentation
• Excellent oral and written presentation skills

You must also have an understanding of, and commitment to, equality, diversity and inclusion.

In addition, we also expect you to share our commitment to our values and will ask you to evidence when you have demonstrated them as part of the selection process.

Reasonable adjustments will be considered for applicants with a disability.

Interested in Flexible Working?

We are keen to support employees to balance their working life with other commitments. Therefore, wherever possible, we will consider working arrangements that suit an individual's personal circumstances whilst still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below. This may include requests for term-time working, part-time hours, compressed hours, flexible start and finish times, home/remote working, etc.

Every role within the Council has a defined working style which determines where they can work. The worker category applicable to this post is detailed in the above advert. You can find out more about our worker categories in the Our Working Styles page on our career site.

For more information or an informal discussion, please contact:

Amanda Hanton, Cultural Participation Manager

Telephone: 0116 305 3422

Email: amanda.hanton@leics.gov.uk

Please note Amanda is on annual leave from Monday 23rd December 2024 and will pick up any email or phone enquiries upon her return on the 7th January 2025.

How to Apply

Leicestershire County Council is an inclusive organisation which is on a journey to embed and celebrate equality, diversity and inclusion at every level. We warmly welcome and encourage applications from people of all backgrounds, as having a diverse workforce with different perspectives and ideas is fundamental to our values and enriches the services we offer our communities. We particularly welcome applicants from Ethnically Diverse and LGBTQ+ communities and people with disabilities to create a balanced workforce and one that reflects the communities we serve. Applicants with a disability who meet the criteria listed in the 'About You' section above will be offered an interview under the Disability Confident Employer Scheme.

To apply for this job, please click on the apply button. You will need to upload a supporting statement as part of your application which explains how you meet the criteria listed in the 'About You' section above. For more information, see the How to Apply section on our career site.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

If you have any technical issues when trying to apply for this post or you want to request an application pack in an alternative format, please contact our Employee Service Centre by telephoning 0300 3030222 (select option 2) or raising a ticket via our online portal: https://emss.freshdesk.com/support/home.

By applying for this post, you agree to our Terms and Conditions.

About Us

About Leicestershire County Council

Leicestershire County Council is a Disability Confident, Menopause Friendly, Mindful Employer, Fostering Friendly, Forces Friendly, and Cycle Friendly organisation. In August 2021, we also signed up to the Race at Work Charter. We are strongly committed to promoting equality and opportunity, championing employee wellbeing and investing in staff training and development.

Our aim is to work with communities and partners to deliver public services that make Leicestershire the best possible place to live and work for everyone. Our employees play a key role in supporting this goal and helping us deliver the vital services we provide to the people of Leicestershire.

For further information on what it's like to work for us and the benefits we offer, please refer to the following:

Our Recruitment Process
Our Organisational Values
Our Employee Benefits
Working for Us