Senior Supply Chain Specialist

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About Us

Smiths is always looking for curious minds. For new colleagues who want responsibility and relish a challenge. Those who would like to use their talents to help make the world safer, healthier, more efficient, and more connected.

We are proud of our 160-year history of innovation, propelling the human world forward by looking at things differently, adapting, and never standing still. Today, we are an aligned global business of five divisions and around 22,000 colleagues, impacting millions of lives annually across five vibrant global markets.

Smiths Detection, a global authority on detection and screening technology, delivers solutions to protect society from threats and illegal activities, including explosives, weapons, contraband, toxic chemicals, and narcotics. Our mission is to use technology to develop innovative solutions and services to uphold the free flow of trade and make the world a safer place.

Whether you are an experienced professional or just starting your career, our global scale and focus on growth offer great career opportunities. There has never been a better time to join Smiths and help create the future.

Life at Smiths

• Global leader : We impact critical systems every day with sites in 17 countries and six centres of research excellence. From pioneering to powering life-changing innovation, we're delivering threat detection and screening solutions to safeguard the world from threat.
• Digital growth : A key part of our capability is the integration of digital technology across our business and our operations in more than 55 countries, will be critical to our continued success .
• Exciting opportunities : Our growth is creating exciting opportunities to work with experts in physics, chemistry, electronics, mechanics, production, computer science, and AIML .
• International environment : With some projects, work requires global collaboration and the potential to travel and grow with the business.

Job Description:

The Service Supply Chain Specialist (SSCS) will be responsible for the daily operational execution of service supply chain activities within their defined region or territory. The SSCS will ensure that local service KPIs are met and all local service supply chain requirements are fulfilled effectively. This role involves close engagement with the local Service Delivery team and managing first-level escalations within the designated region or territory.

This role is based at Hemel Hempstead, reporting directly to the Senior Logistics Coordinator.

Preference for someone from an Electronic, Automotive or Manufacturer background.

It's an individual contributor role, we're not looking for someone who has managed teams.

Key Responsibilities:

• Proactively use SSC processes and procedures to provide exceptional levels of customer service.
• Ensure global SSC processes are implemented locally.
• Collaborate with the global planning team to align stocking policies with regional or territorial needs.
• Identify and resolve internal and external customer problems proactively and in a timely manner.
• Work with various Logistics Service Providers to ensure their rates and services meet business needs.
• Partner with regional 3PL partners (warehouses and transportation providers) to ensure compliance with business requirements and performance expectations.
• Support the cycle counting process for all inventory held in the region or territory.
• Ensure inventory accuracy in stocking locations across the defined region or territory.
• Follow all procedures diligently, including documentation filing to ensure trade compliance.
• Review the cost base at the required cadence to ensure adherence to budget.
• Uphold the Smiths Code of Corporate Responsibility and Business Ethics in all activities.

Qualifications and Experience:

• Diploma in a relevant field (or higher).
• Relevant professional qualification and/or suitable background experience in inventory & logistics management/purchasing (e.g., APICS certification).
• Proficiency in using all programs within the MS Office Suite and aptitude for learning specialized software programs.
• Knowledge of SAP and WMS systems.
• Proficiency in English; additional language skills are a plus.
• Proven experience as a Supply Chain Specialist or in a similar role, demonstrating comprehensive knowledge of supply chain processes.
• Strong understanding of logistics, inventory management, and planning in both functional and cross-functional settings.

Diversity and Inclusion:

We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of race, colour, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity. We have several employee-led Employee Resources Groups (women@work, Black Employees Network, Veterans, Pride Network) providing support, enhancing career development, and contributing to personal development in the work environment and beyond.

At no time during the hiring process will Smiths Detection, Smiths Group, nor any of our recruitment partners ever request payment to enable participation - including, but not limited to, interviews or testing. Avoid fraudulent requests by applying jobs directly through our career's website ( www.smithsdetection.com/careers )or LinkedIn.