Head of Business Management - Cyber Risks

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General

Job Title: Head of Business Management, Cyber Risks

Division: Cyber Risks

Reports To: As per Beazley's organisation chart

Key Relationships: Brokers, Wholesalers, Underwriters, Underwriting Management, Wordings, Claims, Beazley Security, Distribution & Marketing and Clients

Key Relationships: Cyber Risks management team, Group Head of Cyber Risks, Underwriters, Claims, Cyber Services team, Corporate Development, Product Development, Data Management, Value Realisation / PMO, Finance, People & Sustainability, IT and Compliance.

Job Summary: Responsible for driving the Group Head of Cyber Risks' strategic agenda. Working closely with the Cyber Risks Management Team to develop strategic programmes and support the implementation of Cyber's key initiatives and deliverables. To organize ideas, projects, people, time, and resources necessary to keep things moving forward. To co-manage the logistics associated with running the Cyber Risks team and implementing new strategies to improve efficiency.

Oversee relationships with centralised functions and underwriting teams, coordinating with them on project and business planning. Manage a team of Project Managers and Business Managers. Active member of the Cyber Risks Management Team.

Key Responsibilities:

• To assist the Group Head of Cyber Risks in the delivery of their key responsibilities, covering all aspects including business planning, projects, resources and business processes.
• To support the execution of the Cyber Risks strategy
• Spearhead and lead large scale organisational shifts like rapid growth or decreasing turnaround times, etc.
• To identify and organise ideas, projects, people, time, and resources necessary to keep things moving forward.
• Oversee relationships with centralised functions and underwriting teams, coordinating with them on project and business planning.
• Supporting with transformation and change management processes as required
• Assist with -
  • development and implementation of business strategies.
  • delivery on key projects
  • planning, direction, co-ordination and maintaining business objectives; and target OKRs and KPIs.
  • ensuring compliance with all relevant company, regulatory and legal requirements.
• Aid in the execution, management and revision of the business plan
• Supporting Group Head of Cyber Risks with forward planning, addressing key meetings and document production.
• Managing and performing ad hoc projects as required.
• Production of reports to the trading and executive committees.
• Represent Cyber Risks at relevant committees.
• Responsible for the business processes to support policy development and decision making.
• Oversee the governance, control, performance monitoring and project work of the Cyber Risks team
• Provide leadership, direction and support to direct reports as per org chart.
• Ensure that all employees have the knowledge, skills and support (including mentoring and coaching) necessary to perform effectively in their given roles and responsibilities.

Member of Cyber Risks Management Team

The management team has responsibility over all aspects of the Cyber Risks division. Its specific responsibilities include -

• Strategic direction of Cyber Risks underwriting.
• The underwriting performance and profit & loss.
• Design and execution of annual and medium term business plans
• Expenses.
• Cycle management.
• Risk management / safety net.
• New product development, in partnership with cross functional management team.
• Broker relationship, in partnership with broker relations and other underwriting teams.

This role will be responsible for supporting and driving the team to deliver on all aspects above.

Management Team Governance

• Responsible for coordination and facilitation of management team governance activities.
• Coordinate and prepare agendas for management team meetings, team workshops/events, and facilitate strategy/planning sessions as necessary.
• Work closely with the Cyber Risks Management Team and other partners to support and provide project management for special projects
• Action tracking and follow-up.
• Key contributor to the business plan by providing data which identifies internal strengths and weaknesses, external industry and market data, and potential issues that need to be addressed.
• Ensuring Team meets all requests of Group committees and boards.
• With the other Management team members, act as a link between Cyber Risks and the shared service teams in the rest of the Group.

Team Leadership

As a Beazley Manager, you are expected to -

• Provide leadership, direction and support to the team.
• Foster a spirit of inclusion, teamwork and unity that reflects Beazley's overall workplace culture, values and appreciation of the benefits of diversity.
• Act as a manager, mentor and coach to direct reports to enable them to fulfil their potential and ensure continuous development of them and their wider team.
• Ensure direct reports are supported in contributing to the delivery and achievement of the overall team and business objectives.
• Provide effective performance feedback on a regular basis, ensuring employees are recognised and rewarded for their contribution.Conversely, providing timely feedback to address poor performance, taking disciplinary action as appropriate.
• Maintain transparent and effective communication through department meetings, one-to-one meetings, email etc.
• Encourage knowledge sharing and effective delegation to minimise key person dependencies.
• Work with other team managers ensuring team resources overall are effectively utilised and people are appropriately challenged.
• Encourage direct reports to think proactively about their careers, signposting development and stretch opportunities for strong performers where possible.
• Work with People & Sustainability as appropriate to escalate performance concerns ensuring set objectives are clear and measurable and progress is tracked accordingly.

General

It is important that within all your interactions both internally and externally you adhere to Beazley's core values - Being Bold, Striving for Better, and Doing the Right Thing - as they contribute to an internal environment of teamwork and promote a positive brand image and experience to our external customers. We also expect Beazley employees to:

• Comply with Beazley procedures, policies and regulations including the code of conduct, which incorporates the PRA and FCA Conduct.
• Undertake training on Beazley policies and procedures as delivered by your line manager, the People & Sustainability or assurance teams (compliance, risk, internal audit) either directly, via e-learning or the learning management system.
• Display business ethics that uphold the interests of all our customers.
• Ensure all interactions with customers are focused on delivering a fair outcome, including having the right products for their needs.
• Comply with any specific responsibilities necessary for your role as outlined by your line manager, the People & Sustainability or assurance teams (compliance, risk, internal audit) and ensure you keep up to date with developments in these areas. This may include, amongst others, Beazley's underwriting control standards, Beazley's claims control standards, other Beazley standards and customer relationship management.
• Carry out additional responsibilities as individually notified, either through your objectives or through the learning management system. These may include membership of any Beazley committees or working groups.

Personal Specification:

Skills & Abilities

• Excellent communication and presentation skills
• Knowledge of and ability to produce and analyse MIS
• Facilitation and strong administrative/organisational skills
• Strong business analysis and problem-solving skills, including business process review toolset
• Able to understand and articulate the strategic "big picture"
• Able to work with multi-location teams and to generate enthusiasm and drive
• Ability to facilitate the transition from conceptual thinking to practical project proposals (quickly and pragmatically)
• Ability to work on own initiative
• Ability to work under pressure / to tight deadlines
• Attention to detail to ensure work is performed to high quality and accuracy
• The ability to manage time, meet deadlines and prioritise
• Good management skills

Knowledge & Experience

• General commercial and financial knowledge
• Solid experience of insurance sector
• Ideally some underwriting knowledge of Cyber and/or Liability lines
• Experience in working in cross functional groups and alongside underwriters
• Experience in liaising with peer group and senior staff

Aptitude & Disposition

• Outcome focused, self-motivated, flexible and enthusiastic
• Professional approach to interact successfully with managers/colleagues/external suppliers

Competencies

• Integrity
• Team building & working
• Customer focus
• Resilience
• Technical competence/expertise
• Business/financial acumen
• Active listening
• Developing people
• Achievement drive
• Analytical thinking
• Conceptual thinking

Who We Are:

Beazley is a specialist insurance company with over 30 years' experience helping people, communities and businesses to manage risk all around the world. Our mission is to inspire our clients and people with the confidence and freedom to explore, create and build - to enable businesses to thrive. Our clients want to live and work freely and fully, knowing they are benefitting from the most advanced thinking in the insurance market. Our goal is to become the highest performing sustainable specialist insurer.

Our products are wide ranging, from cyber & tech insurance to marine, healthcare, financial institutions and contingency; covering risks such as the weather, film production or protection from deadly weapons.

Our Culture

We have a wonderful mix of cultures, experiences, and backgrounds at Beazley with over 2,000 of us working around the world. Employee's diversity, experience and passion allow us to keep innovating and moving forward, delivering the best. We are proud of our family-feel culture at Beazley that empowers our staff to work from when and where they want, in an adult environment that is big on collaboration, diversity of thought and personal accountability. Our three core values inspire the way we work and how we treat our people and customers.

• Be bold
• Strive for better
• Do the right thing

Upholding these values every day has enabled us to become an innovative and responsive organization in touch with the changing world around us - our ambitious inclusion & diversity and sustainability targets are testament to this.

We are a flexible and innovative employer offering a friendly, collaborative, and inclusive working environment. We actively encourage and expect applications from all backgrounds. Our commitment to fostering a supportive and dynamic workplace ensures that every employee can thrive and contribute to our collective success.

Explore a variety of networks to assist with professional and/or personal development. Our Employee Networks include:

• Beazley RACE - Including, understanding and celebrating People of Colour
• Beazley SHE - Successful, High potential, Empowered women in insurance
• Beazley Proud - Our global LGBTQ+ community
• Beazley Wellbeing - Supporting employees with their mental wellbeing
• Beazley Families - Supporting families and parents-to-be

We encourage internal career progression at Beazley, giving you all the tools you need to drive your own career here, such as:

• Internal Pathways (helping you grow into an underwriting role)
• iLearn (our own learning & development platform)
• LinkedIn Learning
• Mentorship program
• External qualification sponsorship
• Continuing education and tuition reimbursement
• Secondment assignments

The Rewards

• The opportunity to connect and build long-lasting professional relationships while advancing your career with a growing, global organization
• Attractive base compensation and discretionary performance related annual bonus
• Private medical insurance coverage for both you and your dependents
• Company paid life assurance and long term disability insurance
• Pension with 10% employer contribution, plus a further matched contribution up to 2.5%
• 25 days of annual leave (prorated for 1st calendar year of employment), plus public holidays, with the ability to flex the religious bank holidays to suit your religious beliefs, subject to approval. Additional annual leave purchase is also available up to a maximum of five additional days per year.
• Up to 2.5 days matched paid leave for volunteering at a charity of your choice and 5 days paid leave to provide or arrange care for a dependent with a long term care need annually
• Up to £550 reimbursement towards home office setup
• Free in-office lunch and monthly lifestyle allowance
• Monthly travel allowance or annual season ticket
• The opportunity to save for, and purchase, shares of Beazley stock
• Six months fully paid parental leave, regardless of how you come to parenthood
• Company paid sabbatical up to 12 weeks after 10 years of continued service
• Support with exam/study leave and fees for relevant qualifications related to furthering education
• Smart working policy and flexible working culture, trusting our employees to do what works best for them, their role and the needs of the business

Don't meet all the requirements? At Beazley we're committed to building a diverse, inclusive, and authentic workplace. If you're excited about this role but your experience doesn't perfectly align with every requirement and qualification in the job specification, we encourage you to apply anyway. You might just be the right candidate for this, or one of our other roles.