Senior Site Coordinator

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Thank you for your interest in the North London NHS Foundation Trust (NLFT). This is an exciting time to join us and be part of our journey to improve mental health care across North London and deliver excellent services to our local people. We will achieve this through the North London Way, as we:

• Collaborate at every level by living our values to create the right conditions for us all to work together.
• Develop our new Trust culture, to help make our new Trust a great place to work and to receive great care.
• Empower our teams to lead the planned improvements in our services, by skilling them and giving them the tools to make the changes.
• Focus on delivering excellence at every level to improve our performance and ensure consistently high-quality care across all our services.
• Ensure that research, quality improvement, and technology lead the way and are embedded in our services.
• Take a trauma informed approach to everything we do

We proactively welcome diversity in our workforce and pride ourselves on being an inclusive employer. We aim to recruit from our local communities and provide opportunities to all including apprenticeships, veterans, care leavers and more.

The North London Way to deliver: Better Mental Health, Better Lives, Better Communities.

Our trust website is: https://www.northlondonmentalhealth.nhs.uk/

Job overview

The Senior Site Coordinator [Band 7] is a key clinical leader responsible for maintaining safety, quality, and continuity of care across inpatient units-especially during out-of-hours (OOH) periods. This role is being standardised across the Trust to ensure consistency, responsiveness, and professional oversight.

At present the hours of work are 19.30hrs to 08.00hrs Monday to Friday nights and then either a day or a night shift at weekends and bank holidays where the service provision is 24 hour cover. The main base for this particular post will be Highgate Mental Health Centre West/East.

Main duties of the job

Clinical Leadership

• Oversee the clinical safety of inpatient wards.
• Monitor staffing levels, patient acuity, and bed flow.
• Ensure compliance with statutory and legal frameworks, including the Mental Health Act 1983.

Operational Management

• Lead site operations during nights, weekends, and bank holidays.
• Act as the first point of escalation before Tactical On Call.
• Support ward teams in managing risk and service pressures.

Staff Support & Development

• Supervise junior staff and students, ensuring learning objectives are met.
• Participate in induction and orientation of new staff.
• Promote a culture of evidence-based practice and continuous learning.

Quality & Improvement

• Contribute to policy development and service improvement.
• Respond to audits, complaints, and serious incidents.
• Liaise with specialist units and external professionals to ensure holistic care.

Patient & Carer Engagement

• Recognise and support the needs of families and carers.
• Respect and incorporate patients' customs, values, and spiritual beliefs.

Medication Oversight

• Administer medication in line with NMC and Trust policies.
• Provide clear information on treatment plans and side effects.

Working for our organisation

North London NHS Foundation Trust (NLFT) is committed to improving mental health care across North London to deliver excellent services to our local people.

Our Five-Year Strategy:

1. We will provide consistently high-quality care closer to home.
2. With our partners in North London and each borough we will ensure equity of outcome for all
3. We will offer great places to work, providing staff with supportive environment to deliver outstanding care.

Why NLFT?

• We develop and retain our staff through leadership behaviours and managers programme and many more opportunities.
• We promote flexible working and support staff with a range of health and wellbeing initiatives.
• NHS Discounts, generous annual leave and NHS pension scheme
• Excellent internal staff network

In order to meet the needs of the Trust you may be required from time to time to work at different locations to your normal place of work. This may mean that you are required to work at any location that fall under Barnet, Camden, Enfield, Haringey or Islington. The Trust reserves the right to require staff to work at such other places or locations as it considers reasonable and necessary on a temporary or permanent basis.

Detailed job description and main responsibilities
What You'll Need

• Completion of competency development (training, shadowing, or supervision).
• Confidence in managing complex and challenging clinical and operational situations independently and at a very senior level.
• Commitment to upholding the values of the North London Mental Health Partnership in every interaction.

Why This Role Matters

This role ensures that every ward is supported, every patient is safe, and every team member has the guidance they need-especially when it matters most. Site Coordinators are the backbone of our OOH service, helping us deliver compassionate, high-quality care around the clock.

Person specification

Qualifications & Registrations

Essential criteria

• Registered Mental Health Nurse
• Recognised teaching qualification
• Evidence of ongoing development in leadership and management

Desirable criteria

• Project management qualification

Skills/Abilities

Essential criteria

• Demonstrates an ability to communicate to senior managers and wider stakeholders
• Excellent clinical leadership and management abilities
• Ability to manage high pressure situations
• Ability to manage resources effectively.

Desirable criteria

• Ability to manage rosters and engage in HR management as required

Experience/Knowledge

Essential criteria

• Significant experience of working within acute psychiatric settings
• In-depth understanding of of mental health conditions, treatments and effects
• Sound knowledge of current legislation and policy relevant to in-patient settings.

Desirable criteria

• Understanding of needs of carers and service users in group in-patient settings
• Understanding of QI methodologies

Personal Qualities

Essential criteria

• Ability to work flexibly
• Ability to mobilise across four sites as required.
• Emotional and physical resilience to work under pressure.
• Excellent time-management skills

Desirable criteria

• Ability to engage and galvanise staff support quickly and effectively.

References will be required to cover your last 3 years of employment/training. One has to be from your current or most recent employer and the others from your previous employer. The references should be from persons with management responsibility or HR.

If you have been unemployed for a period of four years or more, please give the details of your last employer and one character referee of your choice (not members of your family). If more applicable, references will be requested from your teacher or head of faculty. Please ensure you provide full contact details.

Vacancies that are advertised as Fixed Term Contracts will also be available as secondment opportunities for substantive internal staff.

Please be aware that your documents eg. Passport/NI Card, will be electronically scanned using Home Office accredited Verification System.

Due to the high number of applications that are received for some posts, we will close vacancies before the stated closing date once the first 50 applications are received. Therefore, please apply as soon as possible.

All non-medical posts with the Trust are subject to a probationary period of six months, during which time you will be required to demonstrate to the Trust's satisfaction, your suitability for the position in which you will be employed.

Should you not hear from us within three working weeks of the closing date for this post, then regretfully in this instance, you have not been shortlisted.

By applying for this role, you accept in the event you are successful that your personal data may be transferred from the Trust to another NHS organisation where your employment transfers within the NHS. This is in accordance with the streamlining programme which is aimed at improving efficiencies within the NHS both to make costs savings for NHS organisations but also to save you time when your employment transfers.

Employer certification / accreditation badges

Applicant requirements

You must have appropriate UK professional registration.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

• Senior Site Co JD (PDF, 648.3KB)
• Senior Site Co PS (PDF, 728.3KB)
• Functional Requirements (PDF, 536.5KB)
• A comprehensive guide for candidates (PDF, 875.7KB)