Senior Sister Outpatients

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Detailed job description and main responsibilities

The post-holder will be responsible for the daily clinical operational management of the

Outpatients Service, ensuring the safe and effective day to day running of the departments.

They will be required to work in partnership with Clinical teams, the Outpatients administrative teams to ensure that the service meets the needs of patients and is responsive to complaints/feedback.

The post holder will be responsible for providing leadership and professional development for the nursing, support workers and other multi-disciplinary members within the area. They will provide professional advice and support to the whole multidisciplinary team in caring for patients within the outpatient setting. The post holder will be responsible for working with the

Matron and clinical lead in the development of the outpatient service, exploring opportunities to provide the service in community settings and amending the models of care (e.g. the development of one-stop services).

The post holder will lead on the delivery of high quality compassionate care and for further improving the patient experience, through proactive professional leadership.

The post holder will need to be able to provide this whilst utilizing the nursing workforce in a cost efficient and effective way so as not to compromise clinical care standards.

The post holder will also provide nursing leadership for implementation and evaluation of all education, training and development of staff. They will develop, implement and evaluate policies, guidelines and protocols for the management of patients attending the department with minor, major and/or life threatening injuries and illness. They will be responsible for the interpretation of and maintaining compliance with Trust policies.

Please see the attached job description for more detailed information

Person specification

Trust Values

Essential criteria

• Putting Patients First
• Responsive to patients and staff
• Open and Honest
• Unfailingly Kind
• Determined to develop

Education and Qualifications

Essential criteria

• Registered Nurse
• Post Registration Qualification in Relevant Nursing Field
• Masters qualification or working towards
• Completed or willing to undertake management qualification
• Mentorship

Desirable criteria

• Educated to Masters Degree level in health related subject or leadership and management or can demonstrate evidence or equivalent experience

Experience

Essential criteria

• Experience in managing and outpatients department and clinical expertise in a range of specialties
• Budget and resource management experience
• Operational management knowledge and skills
• Sound track record of effective clinical leadership and management of change/project management
• Evidence of continuing professional development in key areas - clinical practice, development, education and training
• Leading Audit
• Ability to manage performance, capability, sickness, grievance and disciplinary processes
• Experience of working at band 7 level

Desirable criteria

• Business planning management
• Band 7 experience preferably in an outpatient setting

Important

• The closing date given is a guide only. There may be some occasions when we have to close a vacancy once sufficient applications have been received. You are therefore advised to submit your application as early as possible to avoid disappointment.
• Please check your emails regularly as this is how we will communicate with you throughout the recruitment process.
• If you have not heard from us within 3 weeks after the closing date, we regret that this usually means your application was not successful.
• In submitting an application, you authorise the Trust to confirm any previous NHS service details via the Inter Authority Transfer (IAT) process, should you be appointed to the post.
• During the recruitment process your identity documentation (ie passport, driving licence, visa etc) will be scanned using a device which recognises UV, infrared and machine-readable zone security features of the documents provided.
• Employment at the Trust is offered subject to successful completion of a six month probationary period.

Employer certification / accreditation badges

Applicant requirements

You must have appropriate UK professional registration.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

• Senior Sister Outpatients JD (PDF, 1000.2KB)
• Functional Requirements (PDF, 528.6KB)
• Guidance for applicants (PDF, 85.4KB)
• Policy Statement (PDF, 144.5KB)
• Staff Benefits and Wellbeing (PDF, 196.5KB)
• Recruitment Pack (PDF, 2.8MB)