Senior Service Technician Bolton- Trane UK

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At Trane TechnologiesTM and through our businesses including Trane® and Thermo King®, we create innovative climate solutions for buildings, homes, and transportation that challenge what's possible for a sustainable world. We're a team that dares to look at the world's challenges and see impactful possibilities. We believe in a better future when we uplift others and enable our people to thrive at work and at home. We boldly go.

Job Summary

• To provide electrical and mechanical repair/service to all Chiller/Rooftop equipment (compressors, driers, EXVs, TEVs, control panels etc) at customers premises.•
• To attend customer's site to perform preventative maintenance on all Chiller/Rooftop equipment• Maintain verbal and written communications with customers and others in a professional manner•
• Liaise with the technical and office-based colleagues to achieve a clear understanding of specific job requirements as necessary•
• Liaise with coordinators to ensure all services under contract are performed to meet the detail of the contract and to the correct timeframe•
• Liaise with customers to ensure that any work is done with their approval•
• Request additional parts on a timely basis to enable a proper timely workflow•
• Advise coordinators of any completed work or delay in works in a timely manner to enable the allocation of the next job avoiding any lost time•
• Complete and submit Engineers' Job sheets in timely and correct manner• •
• Advise any potential new business in Service or Sales through the appropriate channel•
• Adhere to all Health & Safety requirements and legislation•
• Report any potential or actual incidents of a dangerous nature•
• Perform such duties either functional or administrative as delegated by management that are deemed fair and reasonable

EHS•

• Provide Risk Assessments/Method Statements as requested by deployer /SOL•
• Use of Personal Protective Equipment (PPE's) during visits at site.•
• Ensure all sites to be cleared after work complete and RAMS, Waste note/FGAS certification sent in with paperwork where required

Qualifications:

• Customer focused
• Ability to work confidently and efficiently with Microsoft Word, Outlook, PowerPoint, Excel & Access
• To produce correspondence and documents and to maintain presentations, records, spreadsheets and databases•
• Strong communication skills both oral and written• Highly customer focused and proactive•
• Commercial acumen•
• Flexibility and pragmatism in respect of the demands of the role and the seasonal nature of the business•
• Strong Technical Bias to problem solving

Key Competencies:

• Significant and proven experience as a technician in HVAC business.•
• Excellent phone and interpersonal skills•
• Ability to work under pressure•
• Strong verbal and written communication

We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.