Senior Service Manager - Stroke and Neurology Services
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Detailed job description and main responsibilities
Detailed job description and key responsibilities can be found in the Senior Service Manager job description attached.
The Clinical Service Manager has responsibility for managing all aspects of operational delivery within the relevant clinical specialty to agreed quality standards and within the resource and income base available in a Clinical Specialty.
• To ensure that service delivery standards are achieved (for instance, wait time milestones)
• Work collaboratively with the General Manager, Clinical Leads, Matron, other Clinical Services, and other colleagues to ensure that service delivery and improvement plans are developed, implemented and reviewed
• Ensure that financial controls are established and maintained within the scope of the clinical
Specialty
• Act as a champion for patient safety, operational effectiveness and quality
• Work in partnership with colleagues across the Trust to drive the achievement of the Trust's corporate goals and business plan, including the achievement of all the relevant clinical specialties performance standards incorporating quality, safety, contractual, financial and people.
• Lead by example and act at all times as an ambassador for the Trust, championing the Trust's values and upholding the highest standards of behaviour and compassion for colleagues
Person specification
Qualifications
Essential criteria
- Management/ Leadership qualification or equivalent postgraduate experience
- Educated to degree level
- Evidence of CPD
Experience
Essential criteria
- Proven experience of working in a management role
- NHS budget management experience
- Leading service change/ projects
Desirable criteria
- Project management qualification
Knowledge
Essential criteria
- Understanding of change management
- Ability to use multiple IT systems
- Risk management and governance
Desirable criteria
- Knowledge of NHS IT systems
Personal Skills
Essential criteria
- Good analytical and problem solving skills
- Ability to work independently and make autonomous decisions
- Ability to respond to unexpected demands
It is an exciting time to join the newly formed Bedfordshire Hospitals NHS Foundation Trust. We run two busy hospital sites in Bedford and Luton. Our 7,500 staff provide high quality care for a growing population of around 700,000 across Bedfordshire and the surrounding areas.
You will be joining a friendly, high performing Trust committed to ensuring the health and wellbeing of staff. As one of the largest NHS Trusts in our region you will have access to a programme of high quality training and development to help you grow your career. Travel between hospital sites may be required. We have state-of-the art facilities placing us at the heart of cutting edge health care. The Trust continues to be committed to delivering the best patient care using the best clinical knowledge and technology available.
All new staff will be subject to a probationary period covering their first six months in post.
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
- Senior Service Manager for Stroke & Neurology Services (PDF, 232.6KB)
- Senior Service Manager Person Specification (PDF, 152.4KB)
- Senior Service Manager Functional Aspects (PDF, 272.6KB)
- L&D Hospital site map (PDF, 96.8KB)
- Disclosure & Barring Information and Recruitment of Ex-Offenders (PDF, 78.5KB)
- Staff Diversity Network (PDF, 140.3KB)
- Information for Disabled Applicants (PDF, 98.7KB)
- Bedford Hospital Site map (PDF, 2.6MB)
- Staff Benefits (PNG, 1.6MB)