Senior Screening Administrator
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Detailed job description and main responsibilities
To provide comprehensive administrative and laboratory support to the Bowel Cancer Screening Hub. The post holder will work across all three areas of the Hub - Helpline, Packing Room and Laboratory. The role will involve supervision of Screening Administrators and their delivery of work against set objectives and targets. Senior Screening Administrators will deputise for the Team Leader if required.
- Organise the daily workflow of the printing and packing function of the Hub.
- Manage the production and packing of bulk batches of subject (patient) mail such as screening Invitations, overseeing the operating of letter insert/pack machinery and accountable for the completion of checks and sign off that all items are packed correctly.
- Complete initial fault investigation and system recovery eg paper jams, change printer toner.
- Complete the daily invitation generation process.
- Print, pack, and check appointment letters.
- Answer the subject (patient) Helpline in a professional manner, offering advice and guidance on all aspects of the screening programme in line with Departmental and National policy.
- Deal with routine and complex enquiries with minimal support, using tact and sensitivity to deal with difficult issues as required.
- Maintain both manual and electronic filing systems and databases, as required by the Department and Trust policies, ensuring all documents are accurately and appropriately stored and archived.
- Respond to email enquiries to the Hub referring any complex matters to the Team Leader.
- Utilise IT systems ensuring data is input accurately.
For further details please see the attached job description.
Person specification
Qualifications
Essential criteria
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Desirable criteria
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Experience
Essential criteria
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Desirable criteria
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Knowledge
Essential criteria
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Desirable criteria
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Skills
Essential criteria
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Desirable criteria
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To ensure that we provide world-class patient care, UHCW recruits people that can demonstrate the Trust's Values and Behaviours in their everyday life. Therefore, if you are invited to interview, you will be undertaking a Values Based Interview/Assessment, which explores not only what you do but how and why you do it.
Before applying, we encourage you to review the Trust's Values and Behaviours which can be accessed on the right side of this page under the job description.
The Supporting Information Section in your application should therefore reflect your understanding of the Trust's Values and associated Behaviours. You will be expected to provide us with examples from work experience and/or personal life which demonstrate these values through your behaviour.
The Trust is committed to Equal Opportunities within the workplace. All vacancies will be considered for Job Share unless otherwise stated. All applicants who have a disability and who meet the minimum criteria for the job will be interviewed. Where a post has an overwhelming response, this Trust may use random selection in order to reduce numbers to interview, any disabled applicants will automatically be guaranteed an interview and will be exempt from this process.
In submitting an application form, you authorise University Hospital Coventry & Warwickshire NHS Trust to confirm from your previous or current NHS employer and other prior employers; previous NHS service details and personal data held about you, including Occupational Health data (inoculations and screening tests). This data will be transferred using NHS Electronic Staff Record and third-party systems via an automated process and only used for the purposes of obtaining and maintaining accurate employment records, should you be appointed to the post.
UHCW NHS Trust, by virtue of its Green Plan, is committed to ensuring that the way we provide services minimises the impact on the environment and the future health of the public e.g. zero waste to landfill, reducing our carbon footprint and increasing our recycling and reuse percentages.
If you are successful at interview you will receive a conditional offer of employment and we'll ask you for information so that we can carry out pre-employment checks. You must successfully complete all pre-employment checks to progress to a final unconditional offer.
We must confirm the identity of our staff and their right to work in the United Kingdom. We will ask you to submit proof of your identity and right to work documents via a secure digital platform approved by the Home Office, named TrustID. Alternatively, you may be asked to attend our office with original documents.
Depending on you level of exposure with patients you may be required to undertake a Standard or Enhanced DBS. The cost of this check will be charged to you and will be deducted from your salary over the first 3 months of employment at the current rate.
All correspondence will be sent by email; please check your account regularly including your Junk/SPAM folders
Employer certification / accreditation badges
Documents to download
- Senior Screening Administrator Job Description (PDF, 560.3KB)
- Welcoming Candidates with Disability (PDF, 98.9KB)
- Candidate Information (PDF, 406.1KB)
- UHCW Post Card (PDF, 114.3KB)
- How to complete an application form & Values Fact Sheet (DOCX, 874.6KB)