Senior Sales Assistant

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The Company

Chandlers Building Supplies

Join our team at Chandlers Building supplies, a respected independent builder's merchant serving the Southeast since 1993. With a commitment to quality products and exceptional customer service, we are part of the Independent Builders Merchant Group (IBMG), the largest independent merchant group in the South of England.

We're expanding our Sales team at our Brighton Branch and are looking for a dependable Senior Sales Assistant to help us continue delivering excellent service to our trade and retail customers

The Role We are seeking a motivated and experienced Senior Sales Assistant to join our dynamic team. In this role, you will be responsible for delivering exceptional customer service, driving sales, and ensuring a positive shopping experience for our customers. As a Senior Sales Assistant, you will also mentor junior staff and assist in the daily operations of the store.

The Responsibilities

• Provide outstanding customer service by greeting customers, understanding their needs, and offering tailored product recommendations.
• Maintain an in-depth knowledge of products and services to effectively assist customers and answer queries.
• Achieve sales targets through proactive selling techniques and by fostering strong customer relationships.
• Assist in training and mentoring new team members to ensure high standards of service are maintained.
• Manage inventory levels, including restocking shelves and conducting regular stock checks.
• Handle customer complaints and resolve issues promptly to ensure customer satisfaction.
• Participate in visual merchandising efforts to enhance the store's appearance and promote featured products.
• Collaborate with management on promotional activities and store events to drive footfall.

  Experience

• Previous experience in retail sales or a similar customer-facing role is essential.
• Proven track record of meeting or exceeding sales targets.
• Strong communication skills with the ability to engage effectively with customers and colleagues alike.
• Excellent organisational skills with attention to detail.
• Ability to work well under pressure in a fast-paced environment.
• Experience in mentoring or training staff is advantageous but not mandatory.

  Hours of Work

  Week 1: Monday to Friday 7:30 -17:00
  Week 2: Monday to Friday 07:30-17:00 Saturday 08:00-12:00

  If you are passionate about retail and enjoy working in a team-oriented environment, we invite you to apply for the position of Senior Sales Assistant. Join us in creating memorable shopping experiences for our customers!

The Rewards

At IBMG, we value our employees and offer a supportive work environment that fosters growth and development. By joining our team, you will have access to training opportunities, career advancement prospects, and a range of benefits including competitive compensation, pension plan, bonuses, employee assistance programme, perks membership, and staff discounts. If you are looking for an exciting opportunity to contribute your skills and be part of a dynamic team at Chandlers Building Supplies apply now for the Senior Sales Assistant position. Join us in our mission to deliver excellence in the Builders Merchant Sector