Senior Risk and Compliance Manager
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Who we are
Cashplus is a leading UK challenger bank for small businesses. We offer faster, smarter, simpler current accounts for the entrepreneurs, independent businesses and consumers that power the UK economy, yet are too often overlooked by high street banks. Since 2005, we've created easier ways for more than 1.6m customers to pay, bank and borrow through our user-friendly digital platform. We understand what our customers need - time and money to run their businesses and live their lives - and our secure, innovative products are designed to help, where others can't or won't. A true fintech pioneer, we are a fast-growing and credible UK challenger bank.
Our Values & Behaviours
Cashplus puts the fair treatment of customers at the heart of our business model. Our business goals are:
1. Becoming a bank that customers love
2. Developing brilliant, sustainable products
3. Earning an outstanding reputation
Cashplus values are:
• We innovate with purpose
• We are upfront
• We do it right
• We are all in
The Role
A fantastic opportunity to join a recently authorised and dynamic fin-tech bank. You will be responsible for enhancing customer outcomes by providing advice, guidance and challenge to first line business decisions, working collaboratively to develop exciting new products and services.
You will also manage the FCA relationship and provide assurance to the Board that the control framework is effective at protecting customer interests, delivering good customer outcomes and maintaining compliance across the bank.
Team Hybrid Working Style
We are very proud to offer one of the most flexible hybrid working arrangements in the industry!
The expectation for this role, will involve a minimum of one day each month - working out of our London Bridge office.
Key Accountabilities
• Lead the regulatory relationship with the FCA, ensuring timely responses to requests for information.
• Build internal business relationships to partner on projects providing compliance oversight, challenge and advice
• Provide close and continuous oversight of strategic projects such as Consumer Duty
• Support the evolution of the Enterprise risk management framework and contribute insightful reporting and commentary to Exec Committees and the Board
• Contribution to the Compliance Monitoring Plan
• Themed reviews of core company processes, for example; Conduct Risk, SM&CR and Vulnerable Customers
• Review and update of company policies for regulatory and internal alignment
• Produce monthly reporting and commentary on regulatory risks as part of the ERMF
• Maintain records of all regulatory events and decisions taken ensuring compliance with all regulatory reporting requirements, liaising closely with regulators
• Support implementation and provide assurance of appropriate staff compliance training
• Oversight of FCA regulatory returns
You'll Need to Have
• Detailed understanding of FCA Handbook, MLR, PSDII, GDPR, SM&CR and Conduct Rules
• Experience in regulatory reporting and experience communicating with regulators
• Compliance advisory & monitoring experience in an FCA regulated environment, preferably retail bank or EMI
• Confidence and proven ability to communicate at senior level
• Show excellent understanding and interpretation of emerging compliance issues
• Writing policies and procedure manuals and overseeing their implementation
• Awareness and understanding of wider business, economic and regulatory environment
Desirable
• Proven ability to decipher and report on large volumes of data at senior level
• Experience operating at senior committee level for reporting and recording
• Experience implementing and maintaining SM&CR requirements
• Knowledge of FCA publications
• Professional qualification in relevant industry discipline
In return you'll enjoy
• Competitive basic salary
• 7.5% of salary in cash allowing you the flexibility to decide your own benefits (or simply take the cash)
• Share Option Scheme
• 26 days' holiday increasing each year of service to 33 days
• Ability to buy and sell a further 5 days holiday each year
• 4 x Life Assurance
• Pension salary sacrifice
• Family friendly policies
• Regular social activities and team events
• Charity Volunteering Day
• Free drinks and snacks in the office
Cashplus is an equal opportunity employer. Individuals seeking employment are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law.