Senior Rights Coordinator

About the roleThe Senior Rights & Breach Coordinator will support the Data Breach and Rights Manager in coordinating the required activity to ensure that the Partnership meets its critical legal obligations in relation to Data Subjects Rights and Breach Notifications.

The role will act as an advocate for issues relating to data protection and privacy, including raising awareness, promoting good practice and having confidence to challenge examples of poor practice Partnership wide. With a strong understanding and knowledge of UK GDPR and the Data Protection Act 2018, the Senior Rights & Breach Coordinator will thrive on leading a team of enthusiastic Partner Rights Coordinators and ensuring the team works efficiently to the required standards at all times.

The role will also ensure that breaches of personal data are recorded, investigated and escalated to the Data Breach and Rights Manager within the prescribed time limit set out within the UK GDPR.

At a glance

• Salary - £45,200 - £50,000 depending on experience

• Contract type - Permanent

• Working pattern/flexible working -   This is a hybrid working role, therefore your time will primarily be split between working from home and the London Head Office. However, there will also be an expectation to visit other locations as the need arises.  

• Our Data privacy team currently works from the office roughly once twice a month to connect and on a more ad-hoc basis to attend key meetings, but again the frequency is dependent on the business needs. Otherwise the expectation is that you engage with your stakeholders in the frequency and location that optimises the working relationship, and engagement to successfully enable you to do your role most.

What you’ll do

• Provide leadership and day to day management and supervision  of a team of Partner Rights Co-ordinators

• Lead team effectively to ensure all Rights requests are processed with the time frames set out within the Data Protection Act 2018. 

• Quality check all Rights requests to ensure consistency and that the request has been fully actioned.

• Collate, analyse and submit stats to the Data Breach and Rights Manager and DPO on all requests on a monthly basis. This should include trend reporting and any mitigating actions required.

• Ensure all complaints involving Rights are investigated, escalated as required and responded to. 

• In conjunction with the Data Breach and Rights Manager design, deploy and deliver training to all Partners on Rights management within the Partnership.

• Ensure all data breaches are logged and where necessary escalated to the Data Breach and Rights Manager.

• Provide  stats to the Data Breach and Rights Manager and DPO on all Partnership-wide reported data breaches. This should include trend reporting and any mitigating actions required.

• In conjunction with the Data Breach and Rights Manager develop and maintain key stakeholder relationships with Information Security Operations in relation to data breaches.

• In conjunction with the Data Breach and Rights Manager liaise with the Data Privacy Manager to ensure that all new DPISA’s submitted adequately cover the processing of Rights request.

What you’ll have (Essential Skills and Experience)

• Privacy qualification such as ISEB CIPP/E

• Experience of leading a similar function in a large, complex organisation

• Detailed, current working knowledge of UK GDPR and Data Protection Act 2018

• Experienced in using data and evidence to develop thinking and inform reasoned judgements to influence a wide audience.

What else you could bring (Desirable Skills)

• Investigation skills with strong evidence of attention to detail

• Previous examples of successfully creating and delivering training to a wide audience 

• Understanding of Network Security.

Important points to note:

• Internal applicants please copy paste this link on to the browser for job outline - https://bit.ly/SrRightsCoord

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About The Partnership

We’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us.

We’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.

As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect.

We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective.

As Partners, we make all the difference. And, we all own it.

Important points to note:

It’s important to note that some of our roles are subject to pre-employment vetting. If required, you’ll find out more about vetting throughout the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays.

We also recommend that you apply as soon as possible as vacancies can close early if we see a high number of applicants.

We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.