Senior Redevelopment Project Manager

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Lewisham and Greenwich NHS Trust, (LGT), is a community-focused provider of local and acute care, delivering high-quality services to over one million people living across the London boroughs of Lewisham, Greenwich, and Bexley. We provide whole-life care and are here to support our communities to live healthier lives as well as taking care of them when they need us the most.

Employing almost 7,500 colleagues, affectionately known as Team LGT, we provide services at Queen Elizabeth Hospital in Woolwich, University Hospital Lewisham, and at over a dozen community settings in Lewisham. We also provide some services at Queen Mary's Hospital in Sidcup.

We have recently launched our new vision and values to mark the LGT10 - the tenth anniversary of our Trust forming in 2013. Our trust vision is to be exceptional. In the quality of our patient care; our support for colleagues; and in the difference we make through our partnerships and in our communities.

To achieve this we value Respect, Compassion, and Inclusion; Being accountable over staying comfortable; Listening over always knowing best; and Succeeding together over achieving alone. You can read more about our visions and values here

Our hospitals and community sites provide a wide range of inpatient and outpatient services, as well as emergency and planned care. The Trust is rated as "good" or "outstanding" in over three-quarters of the services inspected by the Care Quality Commission.

Every year our work includes performing 10,000 procedures in our theatres; bringing seven and a half thousand new lives into the world; carrying out 570,000 visits to patients in their homes or communities and providing emergency care for more than 300,000 patients arriving in our busy Urgent and Emergency Departments.

LGT is a centre for the education and training of medical students enrolled with King's College London's GKT School of Medical Education. We are a training centre for nurses, midwives and allied health professionals. We are pioneering new roles that will support the changing needs of our patients and are one of the largest employers of physician associates in the country.

We are committed to working with our partners to deliver the best outcomes for our local communities. This means playing an active role in the South East London Integrated Care System (ICS), and in formal partnerships including the South East London Acute Provider Collaborative, provider partnerships with our local mental health trusts and borough-based boards of the ICS in Bexley, Greenwich and Lewisham.

Job overview

Working as an integral member of LGT's Estate Redevelopment Team, you will play a critical part in the delivery of a number of capital projects across our hospital and community sites, including the planning and delivery of a programme of improvements to our existing Urgent Emergency Care pathways as well as programmes that will increase the Trust's inpatient bed capacity. You will also be involved on the development and delivery of long-term redevelopment and regeneration plans for the Trust's two hospital sites.

Main duties of the job

This job role requires a highly motivated and enthusiastic individual; with excellent project management and organisational skills to assist and supports the works of Trust's Redevelopment Programme Management Office [PMO] by providing comprehensive management of various capital projects that the Trust wish to deliver.

The post holder will be required to develop and manage the programme workstream and manage the projects with the support of the project officers and administrative support within the PMO. There are three themes in the Estate Redevelopment Programme, one focussed on QEH, another UHL and also the Community estate.

Key requirements for the role include strong communication, presentational and project management skills.

Working for our organisation

Our people are our greatest asset. When we feel supported and happy at work, this positivity reaches those very people we are here for, the patients. Engaged employees perform at their best and our Equality, Diversity & Inclusion (EDI) initiatives contribute to cultivate a culture of engagement. We have four staff networks, a corporate EDI Team and a suite of programmes and events which aim to insert the 5 aspirations:

1. Improving representation at senior levels of staff with disabilities, from black, Asian, and ethnic minorities background, identify as LGBTQ+ and women, through improved recruitment and leadership development;
2. Widening access (anchor institution) and employability;
3. Improving the experience of staff with disability;
4. Improving the EDI literacy and confidence of trust staff through training and development; and
5. Making equalities mainstream.

Detailed job description and main responsibilities

Working as an integral member of LGT's Estate Redevelopment Team, you will play a critical part in the delivery of a number of capital projects across our hospital and community sites, including the planning and delivery of a programme of improvements to our existing Urgent Emergency Care Department at University Hospital, Lewisham. You will also be involved on the development and delivery of long-term redevelopment and regeneration plans for the Trust's two hospital sites.

As a Senior Project Manager, you will report directly into and working closely with a Redevelopment Project Director. You will be involved in all aspects of a variety of design stage and construction projects with values ranging from £100,000 up to Several Million Pounds, from RIBA Stage 0 through to Stage 7. You will lead internal project teams as well as being responsible for acting as client to external consultants and contractors. You will ideally have practical experience of delivering healthcare projects. Experience of undertaking stakeholder and/or community engagement on redevelopment and construction related projects would be an advantage.

This job role requires a highly motivated and enthusiastic individual; with excellent project management and organisational skills to assist and supports the works of Trust's Redevelopment Programme Management Office [PMO] by providing comprehensive management of various capital projects that the Trust wish to deliver.

The post holder will be required to develop and manage the programme workstream and manage the projects with the support of the project officers and administrative support within the PMO. There are three themes in the Estate Redevelopment Programme, one focussed on QEH, another UHL and also the Community estate.

Key requirements for the role include strong communication, presentational and project management skills.

Key Working Relationships

• Programme Directors
• Divisional, Clinical and General Managers
• Executive Directors & CEO
• Programme Managers
• Project Officers
• Corporate leads
• Programme Experts including external consultants

Detail on the role and skills required:

Communication and Relationship Skills

• Effectively and proactively support on the delivery of a portfolio of concurrent, complex design and planning development projects
• Use a high level of concentration and apply expertise to analyse large volumes of complex and conflicting data. This includes ensuring appropriate capture of data through surveys and audit, presenting information obtained to a wide range of audiences in a way that they would understand and be able to take action.
• Support the work stream leads to achieve project objectives within agreed and specific timescales, liaising with staff of all levels and professions to achieve this.
• Utilise IT programmes to organise and interrogate data to produce evaluation and monitoring reports on projects and programmes.
• Appraise the quality of information and make judgements regarding the action taken in light of the information, which may be limited.
• Employ excellent change management, facilitation and negotiation skills to encourage full participation of project team members
• Provide drive and challenge to achieve change objectives as rapidly as possible.
• Act as an ambassador for the Trust both internally and externally
• Develop and deploy communication strategies appropriate to the level and complexity of change within projects
• Employ expert negotiation and diplomacy skills with all key working relationships in order to communicate highly complex and frequently sensitive or contentious information necessary to achieve the programme goals
• Employ a range of communication techniques to impart complex information to a range of audiences (large and small, internal and external) and to build support for change initiatives and overcome resistance. Due to the nature of some of the change projects the post holder will be expected to deal with circumstances in which the audience or teams are antagonistic or even verbally aggressive regarding the message presented. The post holder will be required to pro-actively respond to and diffuse such situations.
• Maintain high standards in documentation and production of presentation materials (presentations, meeting briefing materials)
• Support work stream leads to enable the delivery of regular reports on project progress.
• Report on the financial activities of the team (internal/external funding requirements) as required.
• Ensure Trust staff are regularly informed of the activities and portfolio of the Estates & Facilities team.

Knowledge, Training and experience

• Educated to degree/ masters level or equivalent
• Qualification/ Training in construction related subject
• Qualification/s and related professional membership such as RICS, CIOB, ARB, RIBA (Desirable)
• Minimum of three years post qualification experience of working within the development and construction industry as a Project Manager
• Project/Programme Management qualification
• Well-developed and proven leadership and motivational skills to facilitate working within and leading large organisational projects
• Good working knowledge of Microsoft Office including Word, Excel and PowerPoint
• Working knowledge of Smartsheets (desirable)

Analytical and Judgement skills

• The post holder is required to make judgements involving highly complex information and options which will need to be interpreted and comparisons provided.
• Ability to act with discretion and understand the need for confidentiality.
• To have the ability to analyse situations and take the most appropriate action.
• To have the confidence to make decisions on an individual basis or seek advice from the most appropriate source, where relevant.

Planning and Organisation Skills

• Excellent planning and organisation skills will be required. The activities are often made up of several components and may require the formulation and adjustment of plans.
• To be responsible for all required drafting and typing of correspondence, reports and presentation materials.
• Provide support as necessary to, the PMO Support Officers, and other members of the Redevelopment Team in the overall planning, presentation and progression of the key operational, performance, quality and risk objectives.
• Support the team members in undertaking projects as agreed, working unsupervised to ensure effective planning and timely delivery.
• Able to maintain a high level of performance when faced with competing priorities.
• Ability to assess the importance and urgency of situations and initiate action, where appropriate.
• Ability to plan, organise and prioritise own workload without direct supervision and meet required deadlines for completion.

Responsibility for Policy and Service Development Implementation

• Develops and implements policies and service development for the redevelopment function.
• Leads on the introduction of new ways of working and supports the implementation as senior/ lead responsible person for the programme management
• Complying with Trust policies to ensure there is a safe and secure environment that protects patients, staff and visitors and their property, and the physical assets and the information of the organisation.
• Support the PMO team leadership in the collation of information to respond to Freedom of Information requests in line with expected deadlines as set out in the relevant policies and procedures.

Financial Responsibility

Responsible for managing project budgets ranging from £100,000 to multi-million pound project costs including providing forecasts and cashflow summaries for the Programme Boards/ Trust Board

Responsible for undertaking the procurement of such schemes, leading the market engagement and evaluation and process and advising Execs/ the Board on recommended commercial contracting routes

Negotiating terms with contractors and providing overall commercial leadership in close partnership with finance colleagues.

Responsibility for Human Resources (HR)

• Line manage the Programme Team for projects and performance appraisal in adherence to the Trust Appraisal process
• Provides expert training and advice to own team and wider redevelopment function

Responsibility for Information Resources

• Regular requirement to use Microsoft Teams, Word, Excel, PowerPoint, Outlook to create letters, reports and presentations in relation to all aspects of the redevelopment programme.
• Regular requirement to disseminate information in electronic format to large groups of people including uploading to the VBR (e.g. Redevelopment Programme Board meeting agendas)
• Responsible for taking and transcribing formal minutes.
• Responsible for data entry, text processing or storage of data compiled by others, utilising paper or computer based data entry systems.

Freedom to Act

• The ability to plan and organise own workload without direct supervision; with regular progress reports to line manager on key tasks.
• Seeks advice/support from line manager if required.
• Guided by clearly defined policies and procedures. Work is managed, rather than supervised. The post holder can decide when it is necessary to refer to their manager.
• Provides interpretation of Trust policies and procedures in context of specific project delivery and advising on how they should be applied

Physical Effort

• Light physical effort required, inputting on keyboard, driving to meetings
• Possible travel across between LGT sites to attend meetings to take minutes.
• Requirement to carry laptop computer and/or projection equipment to meetings for presentation purposes on regular basis.

Mental Effort

• Ability to switch tasks as a result of managing multiple tasks or as a result of interruptions and / or arising situation requiring urgent attention - expect to handle competing priorities regularly.
• Frequent periods of concentration will be required with the ability to demonstrate independence of thought.
• Work pattern predictable.

Person specification

Qualifications/ Training

Essential criteria

• Educated to degree/ masters level or equivalent
• Qualification/ Training in construction related subject

Desirable criteria

• Qualification/s and related professional membership such as RICS, CIOB, ARB, RIBA (Desirable)

Experience

Essential criteria

• Proven experience in managing complex construction projects
• Proven experience of developing Business cases, and securing approval
• Experience of working with a diverse contractor market eg. Larger main contractors, local SME's
• Experience of procurement practices
• Excellent verbal and written communication skills
• Experience to lead the development, implementation and delivery of systematic projects.
• Excellent leadership, influencing and motivational skills
• Excellent interpersonal skills.
• Ability to work effectively and independently without direct supervision
• Proven ability to communicate complex issues
• Negotiating and persuasive skills
• Excellent presentation skills

Desirable criteria

• Previous experience of working in healthcare setting
• Previous experience of working on redevelopment or transformation construction projects

We reserve the right to close the post before the stated closing date, please apply early. We do not contact applicants with the outcome of the shortlisting. If you have been shortlisted, you will receive an invite to an assessment day or interview.

As a local employer and anchor institution we work closely with our community to recruit locally and we welcome applications from the widest variety of people to ensure our workforce are reflective of the local communities which we serve. We encourage all suitable candidates to apply including if you are Black, Asian or other ethnic minorities, live with a disability (visible or not) or are LGBT+. We have a number of active staff networks including Disability, LGBT+, Multicultural Inclusion and Women's staff networks to bring staff together and celebrate diversity across our whole workforce.

Please note, not all roles will meet the criteria for a skilled worker visa.

Employer certification / accreditation badges

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

• JD (PDF, 376.9KB)
• Working at LGT (PDF, 4.2MB)