SENIOR RECOVERY WORKER - INTENSIVE

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SENIOR RECOVERY WORKER - INTENSIVE

Application Deadline: 30 June 2026

Department: Operations

Employment Type: Permanent - Full Time

Location: NIHCSS Specialist Housing Related Support

Reporting To: Jon Kingham

Compensation: GBP 27570.78 per annum (Basic Salary) plus GBP 1454.67 per annum (Recruitment and Retention Allowance)

Description

Norwich & Surrounding Areas
Full-Time | 37.5 Hours (Monday-Friday)
No Shift Work | No Personal Care | Mileage Paid
GBP 27,965.00 per annum

Make a Real Difference Every Day

Are you passionate about mental health, recovery, and empowering people to live independently?

Join Together for Mental Wellbeing as an Intensive Recovery Worker and support individuals with complex mental health needs to build confidence, develop life skills, and achieve their personal goals.

This is a community-based mental health support role within the Norfolk Integrated Housing & Community Support Service (NIHCSS) - a partnership between Together for Mental Wellbeing and St Martins Housing.

You will:

• Provide recovery-focused support to adults (18+) with complex mental health needs
• Empower service users to gain independence and move into more independent living
• Build positive, meaningful relationships based on trust, respect and inclusion
• Support individuals to attend appointments and engage in their community
• Work as part of a supportive, values-driven team

Why Join Us?

• Monday-Friday hours - excellent work-life balance
• No shifts or personal care
• Supportive, inclusive working environment
• Ongoing training & career development
• Be part of a values-led organisation focused on hope, empowerment and recovery

About Us

NIHCSS works alongside people with mental health challenges to help them lead fulfilling, independent lives.

We are committed to inclusion, respect and recovery and we invest in our people to help them grow and succeed.

Check out our Company page on Indeed to see what our staff say about working for us.

Apply Now

If you want a rewarding role where you can make a genuine impact, apply today and start your career journey with us.

Key Responsibilities

• Line manage one or more CSWs and/or volunteer staff
• Support the management team in the delivery of the service or contract
• Contribute to team resilience by ensuring appropriate boundaries, escalating issues when necessary.
• Establish and maintain relationships of trust with service users including helping service users to set, prioritise and achieve goals
• Work flexibly with service users in both their homes and in the community
• Value the lived experience of service users and enable them to use that experience to support each other and improve their experience
• Carry out assessments and determine urgency of service user needs
• Work with professionals from other agencies and make onward referrals
• Take a lead on attending external meetings and attendance at multi-disciplinary team meetings
• Carry out risk assessments and determine urgency of service user need
• Assist service users to navigate the benefits and education systems
• Assist service users to manage friendships and family relationships
• Accompany service users to appointments
• Make timely records which are concise, accurate, written for the service user to understand, using Together computer-based systems
• Take a lead on client data management
• Write clear word processed and handwritten reports and records in English
• Contribute to contract compliance reporting and commissioning reporting
• Participate in mandatory and job-related courses and learning activities

• Models the highest levels of the Together Values commitment and its associated behaviours, to provide a clear example for all colleagues.
• Ensures that Service User Leadership is at the heart of everything we do. Embedding the service user leadership framework within policy, strategy and process.

Skills, Knowledge & Expertise

We're looking for someone who is:

• Passionate about mental health, recovery, and wellbeing
• Empathetic, non-judgemental and person-centred
• A strong communicator with great engagement skills
• Resilient, organised and self-motivated
• Keen to build a long-term career in mental health support

• Full UK driving licence
• Access to your own vehicle (mileage expenses paid)
• Ability to work across Norwich and surrounding areas

Job Benefits

Download the PDF to find out more about what you can get out of working for us.

Benefits of Working for Together

At Together we value and encourage diversity and inclusion within our workforce. We are committed to creating a workplace where you can be your authentic self, welcoming applications from people from diverse communities and backgrounds who share our values. As an employer, we are committed to making any reasonable adjustments during the recruitment process.

Successful candidates will require an enhanced DBS check. To find out more, visit https://www.gov.uk/government/organisations/disclosure-and-barring-service. Together is committed to equal opportunities and non-discriminatory practices. Charity No. 211091