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If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme. We also offer a number of family-friendly benefits, including work-life balance policies.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Please be advised that there is a temporary top up for Bands 1,2 and 3 to reflect the incorporation of the top up to the living wage of £12 per hour - £23,465 per annum. This temporary top up will be in place until the annual pay uplift for 2024/25 is confirmed

Job overview

THIS POST IS FIXED TERM/SECONDMENT FOR 18 MONTHS DUE TO FUNDING.

IF YOU ARE INTERESTED IN APPLYING FOR THE SECONDMENT POSITION, YOU MUST OBTAIN PERMISSION FROM YOUR CURRENT LINE MANAGER PRIOR TO APPLYING FOR THIS POST.

Would you like to deliver projects that make a difference? Do you have experience of Project Management and can you demonstrate successful delivery of projects in a complex environment. Are you keen to make a difference?

If so, the DDaT service is looking for a fixed-term Senior Project Support Officer to join a dynamic team, specifically the ePMA project. Working across BCU you will be responsible for all aspects of project management within your portfolio.

Main duties of the job

Your Key responsibilities:

To plan, support facilitate and monitor elements of projects or work packages.
Draft work packages, draft plans, report deviations to plans to ensure that projects are delivered to schedule and specification.
Work closely with Programme / Informatics staff and all other stakeholders to ensure the delivery of all projects within the Informatics portfolio
To ensure project, product and work package delivery by providing management, direction and support to Project Support Officers and programme staff, who are engaged in the planning and delivery of projects which make up the locality or programme plan.
Provide and receive complex information relating to the project or a work package eg changes to timescales, changes to requirements or additional work required to tight deadlines
Represent Informatics by actively participating in Health Board/National Teams and groups.
Manage staff within area of responsibility, providing line management for delegated staff within the project this will include appraisals, sickness management, recruitment, selection etc

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Working for our organisation

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Detailed job description and main responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click "Apply now" to view in Trac.

Person specification

Qualifications

Essential criteria

Educated to degree level / equivalent level of work experience and knowledge.
ILM Management level 3, or equivalent qualification/ level of work experience and knowledge. Willingness to complete within 2 years if not held.
Evidence of Continual Professional Development.

Desirable criteria

Level 2 registration for UK Council for Health Informatics (UKCHIP)
PRINCE2 Foundation, similar qualification or equivalent level of work experience and knowledge.
ECDL or equivalent qualification

Experience

Essential criteria

Participation in change management projects and process re-engineering.
Experience of managing staff.
Ability to influence at all levels of the organisation.
Problem identification and solving.

Desirable criteria

Experience of managing successful change across professional boundaries.
Experience of working within a project structure, and managing change.

Skills

Essential criteria

Ability to work on own initiative and organise / prioritise own & team workload.
Ability to communicate verbally and in writing in a manner which is clear, fluent and persuasive.
Proven ability to analyse and appropriately present information so that it is easy to understand.
Ability to influence, persuade and negotiate with staff at different levels.
Ability to empower, coach and support staff.
Sound judgment, decision making, and organisational skills.
A broad range of ICT skills

Desirable criteria

Leadership/ motivational skills.
Conflict resolution skills.

Knowledge

Essential criteria

Current knowledge of relevant local strategies.

Desirable criteria

Training methodologies
Current knowledge of Health Informatics and its application

Personal Attributes

Essential criteria

Lateral Thinker.
Excellent communication skills.
Ability to develop staff.
Flexible and adaptable to meet all aspects of the work.
Leadership qualities and able to motivate others.
Time Management skills.
Completer, Finisher.

Other

Essential criteria

Enthusiastic, committed, proactive and innovative
Appetite for hard work and challenges.
Show resilience, stamina and reliability under pressure, never losing sight of objectives.
High level of personal integrity.
Flexible in approach to try new procedures and practices.
Ability to Travel

Desirable criteria

Select, develop and lead a project team.
Control project plans and risks using established project management methods.

To work in the UK, all candidates who are not UK or Republic of Ireland (RoI) nationals require sponsorship to obtain either a Health and Care visa or Skilled Worker visa, unless you have permission to work via another route. Non UK / RoI candidates wishing to apply should self-assess the likelihood of obtaining a Certificate of Sponsorship by visiting Work in the UK. If you are eligible for the Health and Care visa, application costs are lower and you do not need to pay the annual Immigration Health Surcharge.

Employer certification / accreditation badges

Applicant requirements

Welsh language skills are desirable

Documents to download

Job Description and Personal Specification Welsh (PDF, 392.4KB)
Job Description and Personal Specification English (PDF, 296.4KB)
Occupational Health FRF (DOCX, 71.5KB)
Values and Proud to Lead (PDF, 335.6KB)
NWSSP Recruitment Services Privacy Notice (PDF, 696.3KB)
NHS North Wales - The Right Choice (PDF, 3.6MB)
Welsh Language Matrix (PDF, 134.3KB)

Senior Project Support Officer

Senior Project Support Officer

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