Senior Account Manager

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Who We Are

WAA Chosen.

One agency.

Three specialisms.

Leisure & Lifestyle, Automotive and Transport, Building & Construction.

Brand, digital, direct marketing, sales promotion, PR, social media, events.

Delivering creativity with a commercial focus so brands get chosen more often.

A place where business acumen and ambition thrive.

Where people drive other people forward.

And career paths take you due north of your aspirations.

Sunday Times Top 100 UK companies to work for.

About the Role

• Managing the client relationship through effective communication, problem solving, and responding to requests.

• Lead client briefings and meetings, to support the development of creative briefs in response; ensure there is a complete understanding of each project's brief, timing plan and dependencies
• Ensuring that project deadlines and budgets are met, communicating, and seeking approval of any changes to these
• Produce presentations, proposals, budgeted scopes of work, timing plans, reports, and written client comms to a client-ready standard with minimal input from senior team members
• Identifying ways to grow client accounts through new business opportunities.
• Managing the work, performance and professional development of an Account Executive
• Keeping the team and the client up to date with useful knowledge
• Maintaining accurate records of meetings, decisions, and next actions.
• Working with Finance to ensure jobs are quoted and tracked accurately and invoiced on time

What We're Looking For

• Confident and articulate
• Curious, collaborative, and able to support across a variety of projects through to completion
• Process-driven with good attention to detail
• Able to work to deadlines
• Self-motivator and able to think on your feet
• Enjoy working across multiple marketing projects simultaneously
• Keen interest in communication, and marketing
• Good communication and presentation skills
• Comfortable contributing on calls to clients and participating in meetings
• Willingness to learn and develop

What We Can Offer You

Health

• 26 days holiday per year, plus bank holidays
• Flexi-time options around core hours
• Private medical healthcare, and/or Health Shield programme providing free access to GPs and money-back on day-to-day medical fees from dentists to opticians, acupuncture to physiotherapy, plus retailer discounts
• Wellbeing programme with regular talks and visits from external specialists

Wealth

• Generous matched pension contributions
• "Electric Dreams" EV salary sacrifice scheme through Octopus Energy, providing substantial tax savings
• Death-in-service life assurance
• Bonuses for referring new people or introducing new business
• Cycle-to-work scheme offering massive savings on bikes to support our bike-to-work programme
• Individual financial coaching, with an annual review as a minimum
• 50% discounted town centre parking a 5-minute walk from the office

Happiness

...through our environment, and your growth and progress

• Structured, personal development plan as part of our Your Development First (YDF) programme. We're a Gold Standard Investor in People and Platinum Standard for Continuous Personal Development with the IPA
• 70 hours of training within our industry leading YDF Programme. Learn through workshops, funded courses, online learning and our regular 'lunch and learn' events
• Funded qualification opportunities with the IPA, CIPR, CIPD and CIM
• Unique immersion programme- our people work in clients' businesses/ environments for 24 hours per year ensuring improved sector understanding
• Annual conference showcasing progress and new opportunities in line with our three-year growth plan
• Collaboration Centre providing an on-site working environment
• Town-centre location with a high street of shops 100 metres walk, and Europe's largest urban park less than a five-minute stroll
• A two-minute walk from Sutton rail station, plenty of car parking nearby, and cycle racks, lockers, and shower facilities for those who prefer to walk or cycle to work
• Regular social events...too many to mention individually!

Opening Doors To All

We are open and inclusive

Different points of view are not only welcomed but celebrated. It helps us grow and achieve great things. We value everyone no matter what our differences. A place where talent is nurtured, potential realised, and careers fulfilled.