Senior Project Manager

BRAND: Starcom
Job Function: Media Performance
Location: London, United Kingdom
Experience Level: Specialist
Workplace Type: Hybrid

Company description

Performics UK is the performance marketing arm of Publicis Media, committed to exceeding business goals by blending Data, Tech, Ops, and Talent to accelerate performance impact daily.

With over two decades of experience, we harness technology and innovation to generate and convert consumer demand across search, social, display, and commerce channels. Embracing a deep understanding of consumer intent and behaviour, we thrive on data-driven insights, guiding our planning and optimisation processes through rapid trials, real-time enhancements, and intelligent analytics.

As the world's first Performance Orchestration agency, we have a proven track record of driving performance impact across diverse sectors and markets, leveraging our industry expertise to innovate and transform swiftly. Performics is dedicated to delivering award-winning results and empowering all Publicis Media UK clients.

Winner of PMW's Performance Marketing Agency of the Year 2023 & 2024!

Overview

This is not your typical luxury brand

Firstly, the brand supports numerous philanthropic endeavours around the world and is recognised as a charitable trust. Also, they do not sell online, as they are focused on the experience of buying their products, meaning they want you to visit an Official Retailer and have a silverservice buying experience. This does not in any way limit our campaigns, as Performics manages the Paid Search activity of almost 1,000 Official Retailers worldwide via our internal bespoke bidding platform.

What is the role?

Project Manager is a unique role which sits at the heart of the account. This role will be responsible for managing all global processes and project delivery across paid search and social channels. This position sits in the central team, but you will also be required to manage projects across all our regional hub teams in the US and APAC. The ability to be agile in the role is key. With new projects being planned regularly, you will be required to be both proactive and reactive, and to learn new initiatives quickly.

What success looks like for this role is smooth day-to-day operation of campaigns and regular deliverables (billing, campaign set-up and reporting).

You will sit in a team reporting to the Data & Ops Lead and work closely with the rest of the team, including Account Directors, Account Managers and Account Executives.

Responsibilities

What will you be responsible for?

- Ownership of the project management tool, daily checks and updates

- Tracking the status of projects and other deliverables

- Update team calendar, making sure deliverables do not clash with public holidays and annual leave

- Ownership of training videos, updating and saving guidelines and processes

- Finance support, saving and tracking invoices

- Ensuring timely billing to the client

- Support with localisation and translation requirements

- Regular check-ins with team to understand pressures and pain points

- Support in organising client meetings and team building activities

Qualifications

What do we ask for?

- Experience in managing large-scale clients or projects

- Competency in using multiple platform or project management tools to manage complex structure

- Experience in digital media team is a plus

- Excellent communication and leadership skills, responsible for presenting to various internal and external stakeholders, developing communication channels between the relevant parties

- Attention to detail and excellent time management

Additional information

Performics UK has fantastic benefits on offer to all of our employees, full details of which are shared when you join. This includes the classics like Pension, Life Assurance, Private Medical, as well as Reflection Days, Shared Parental Leave, and spans other initiatives like:

Please check out the Publicis Career Page which showcases our Inclusive Benefits and our EAG's (Employee Action Groups).

At Performics UK, we are proud to be an equal opportunities employer. We welcome and encourage applications from people of all backgrounds, and do not discriminate on the basis of race, ethnicity, nationality, religion or belief, disability, age, citizenship, relationship status, sexual orientation, gender identity, or any other protected characteristic.

We are committed to providing a fair, accessible, and inclusive recruitment process. If you have any access needs - for example, related to disability, neurodivergence, or a health condition - please let us know. We'll work with you to ensure the process works for you. Sharing this information will never impact your application.

Guided by our values, we listen with empathy, uplift each other, take responsibility, and embrace change - building a culture where everyone feels seen, respected, and genuinely included.

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