Senior Programme Officer - Executive Education
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About us
Welcome to King's Business School, where our vision aligns with King's College London's ambitious goal of changing the world for the better.
Our dedicated programmes team is committed to creating social and economic value for both business and society. We offer a wide
selection of undergraduate and postgraduate programmes see ( https://www.kcl.ac.uk/business ), with sustainability at the heart of what we do.
Join us in our mission to shape the future of education and empower students globally through innovative online learning experiences.
About the role
King's Business School (KBS) is seeking a highly organised, professional and motivated Senior Programme Officer to join our expanding Executive Education team.
The Senior Programme Officer (SPO) will provide high-quality logistical and administrative support for a suite of open enrolment and custom executive education short courses. Working with the Senior Delivery Manager and other key colleagues, the SPO will be responsible for providing a seamless, professional and efficient customer experience to everyone who interacts with KBS Executive Education via our courses, including participants, Course Directors, external contributors and partners and wider colleagues. The SPO will ensure all aspects of a course are in place, liaising with multiple stakeholders to do this in a timely and efficient way. They will lead on communicating with participants on courses and ensuring they have a positive experience of KBS.
The SPO will be a proactive and important member of the Executive Education team, contributing to the development of this new area within KBS by shaping processes and activities and becoming an expert in their own role and duties. As Executive Education develops at KBS, the portfolio of courses and activities will develop in the coming years. The SPO will have a key role in supporting this expanding portfolio and helping to define and lead on specific areas or projects within this.
This is a full-time post offered on an indefinite contract.
About You
To be successful in this role, we are looking for candidates to have the following skills and experience:
Essential criteria
1. Excellent attention to detail and record keeping
2. Able to oversee own activities with a level of personal accountability
3. Experience providing high-quality administrative and logistical support to short courses for executives or comparable learning activities
4. Excellent IT skills including Microsoft Word, Excel, Outlook, SharePoint, Forms and databases, Zoom/Teams and learning management systems such as Moodle
5. Experience organizing complex events to a professional standard including working with external venues
6. A good understanding of what ensures excellent customer service in an executive education setting
7. Clear and accurate communication skills both written and verbal
8. Able to plan own workload, work to tight deadlines and manage multiple projects, reprioritizing or adapting as necessary
Desirable criteria
1. Experience in a programme delivery role at a Financial Times ranked business school
2. Experience working on custom executive education projects with a long-term client or partner organisation
3. Experience working with professionals and senior executives
Full details of the role and the skills and experience required, can be found in the attached job description which provided on the next page.
Further Information
We pride ourselves on being inclusive and welcoming. We embrace diversity and want everyone to feel that they belong and are connected to others in our community.
We are committed to working with our staff and unions on these and other issues, to continue to support our people and to develop a diverse and inclusive culture at King's.
We ask all candidates to submit a copy of their CV, and a supporting statement, detailing how they meet the essential criteria listed in the advert. If we receive a strong field of candidates, we may use the desirable criteria to choose our final shortlist, so please include your evidence against these where possible.
To find out how our managers review your application, please take a look at our ' How we Recruit ' pages.
Interviews are due to be held on w/c 22 July.
This role does not meet the requirements of the Home Office and therefore are not able to offer sponsorship for candidates who require the right to work in the UK.