Senior Programme Officer

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About us

This is an exciting opportunity to play a role in delivering high-quality education administration within the School of Politics & Economics (SPE). Our School is home to three inter-disciplinary departments, Department of Political Economy, Department of European and International Studies and King's Russia Institute. SPE also has a diverse international community of social research and education. For more information about the School, please see our website: https://www.kcl.ac.uk/politics-economics

About the role

The Senior Programme Officer provides essential support to students and academics. Working in a fast-paced environment, the role includes taking responsibility to resolve complex queries and issues, supporting activities such as timetabling and the production of handbooks, using databases and Microsoft Excel to maintain accurate student data on progress and achievement, and delivering a high-quality service across the student lifecycle.

This particular role sits in the School of Politics & Economics and will involve supporting programmes across the School. The post holder will be responsible for working with colleagues to plan and coordinate a varied set of activities and will have opportunities to further develop their knowledge of regulations and process and be part of professional networks promoting best practice. As part of the School team, they will be responsible for the supervision of workload and allocation of tasks for a small team of Programme Officers.

This is a full-time post, and you will be offered an indefinite term contract.

About you

To be successful in this role, we are looking for candidates to have the following skills and experience:

Essential criteria

1. Educated to degree level or equivalent, and substantial operational and administrative experience working on degree Programmes gained in a Higher Education environment.
2. Excellent written and oral communication skills including the ability to draft documents and correspondence autonomously to a broad range of audiences.
3. Experience in the use of databases and student records systems (such as SITS) to provide reports on information data to a high level of detail and accuracy
4. Experience of stakeholder management with the ability to engage with tact and diplomacy, while dealing discreetly with confidential or sensitive matters**.**
5. Able to work under pressure to complete a range of competing priorities with proven time management and organizational skills, coupled with an ability to independently offer solutions and solve problems.
6. Have a methodical and flexible approach to work, with demonstratable numeracy skills and the ability to implement data driven decision making.
7. Experience collaborating effectively within a diverse team, demonstrating a proactive approach, and possessing the capability to work autonomously.

Desirable criteria

1. Experience in the use of virtual learning environments.
2. Possess comprehensive knowledge of higher education systems, processes, policies, procedures, internal and external regulations, legislation, and quality standards.
3. Dedication to fostering equality and diversity in the workplace.

Downloading a copy of our Job Description

Full details of the role and the skills, knowledge and experience required can be found in the Job Description document, provided at the bottom of the page. This document will provide information of what criteria will be assessed at each stage of the recruitment process.

Further information

At King's, we believe that the diversity of our community and a culture that is welcoming, open, inclusive and collaborative, are great strengths of the university.

The Equality Act of 2010 protects the rights of our students and staff and provides a framework to fulfil our duties to eliminate unlawful discrimination, harassment and victimisation and in addition, to advance equality of opportunity and foster good relations between those who share a protected characteristic and those who do not. At times, this will include balancing rights and beliefs that can feel in tension.

We are committed to free speech and to academic freedom, believing that our foundational purpose as a university, is to create spaces where a wide range of ideas, including ideas that are controversial, can be discussed and debated, and where members of our community can express lawful views without fear of intimidation, harassment or discrimination.

When engaging in the robust exchange of ideas, we ask that our community is mindful of our Dignity at King's guidance.

We ask all candidates to submit a copy of their CV, and a supporting statement, detailing how they meet the essential criteria listed in the person specification section of the job description. If we receive a strong field of candidates, we may use the desirable criteria to choose our final shortlist, so please include your evidence against these where possible.

We reserve the right to close adverts early due to the volume of applications we receive. While the closing date may change, all adverts will close at 23:59 to allow sufficient time for applications to be submitted on that day.

We encourage you to apply at the earliest opportunity to avoid disappointment as once we have closed a vacancy you will be unable to submit your application.

To find out how our managers will review your application, please take a look at our ' How we Recruit ' pages.

Interviews are due to be held on the week commencing the 1st of June 2026.