Senior Programme Manager

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George Eliot Hospital NHS Trust opened in 1948 and provides a range of elective, non-elective, surgical, medical, women's, children's, diagnostic and therapeutic services to a population of more than 350,000 people.

The hub of the Trust is located on the outskirts of Nuneaton and its services cover a large footprint, including north Warwickshire, south west Leicestershire, and north Coventry. We also provide primary and community services across Coventry, Warwickshire and Leicestershire.

Our vision is "to EXCEL at patient care". If you think you've got what it takes, help us realise this and join #TeamEliot.

Don't meet every single requirement? Studies have shown that women and people of colour aren't as likely to apply unless they meet every qualification of non specialist roles.

We're dedicated to building a diverse, inclusive workplace, so if you're excited about this role and meet our values, but your experience doesn't align perfectly with everything in the Job Description or Person Specification- apply anyway or email the Recruiting Manager to discuss the role further

We are proud to support the Armed Forces community. We are a Veteran Aware and Reservist Friendly organisation and welcome applications from Veterans, Reservists, Cadet Instructors, and family members of serving personnel.

Job overview

Senior Programme Manager

37.5 hours per week

Permanent

Salary: £58,972 - £68,525 per annum

Closing Date: 21st February 2025

Interview Date: 3rd March 2025

**This post may close early due to high numbers of applications, so you are advised to apply promptly. **

All correspondence for this vacancy will be sent by email; please check your account regularly including your Junk and SPAM areas.

A great and friendly place to work, so bring your passion, commitment and expertise and enjoy the opportunities to make a difference every day.

#JoinTeamEliot

Main duties of the job

This is an exciting opportunity for a dynamic Senior Programme Manager to join our team, the post holder will have a key role in influencing and supporting managers and clinical staff across the Trust to lead the delivery of programmes & projects focused on improvement and service delivery. The Senior Programme Manager is responsible for the overall development, management and delivery of multiple GEH Improvement and Recovery Programmes.

The post holder will work to support the Co-ordination Cell Leadership Team and will work closely with partner organisations. The SPM will have highly developed project and programme management skills, strong knowledge and practical applications of transformation methodologies as well as extensive experience working at a senior level.

• To plan and organise activities to support the strategic direction of their portfolio of programmes, and projects within the GEH improvement programmes to improve services for our population, ensuring service improvements are achievable and sustainable with benefits realisation plans to support the projects.
• To lead the development of strategic programmes and lead programme and project planning for improvement initiatives, clearly outlining milestones, risks and outcome measures, and ensuring programmes are aligned and coordinated to maximise delivery benefit across multiple improvement programmes.
• To develop and manage clear benefits realisation plans to support the programmes.

Working for our organisation

Here at George Eliot our vision to 'excel at patient care' takes centre stage. An ever evolving clinically-led acute service provider we are on a journey to continually provide high quality, safe and responsive services delivered by inspiring, friendly and compassionate staff who share our corporate values which underpin everything we do. Our values are not just words on a piece of paper, they bond us together, reflect our ambition and shape who we are:

Effective Open Communication

excellence and safety in everything we do

Challenge but support

Expect respect and dignity

Local health that inspires confidence

Benefits: On-site nursery, 27 days minimum annual leave plus bank holidays, cycle to work scheme, flexible working, on-site discounted gym, extensive in-house course learning directory, buying and selling of annual leave, subsidised restaurant, tranquillity garden and generous subsidised on-site parking.

Detailed job description and main responsibilities

You will provide continuity in leadership to support the management of change working with clinicians and other relevant professionals across health social care and community and third sector as appropriate to the project. Responsible for building engagement with partner members of the programme and project teams, and ensuring appropriate stakeholder management within the change programmes.

This will involve the production of plans and documentation through the project lifecycle, ensuring all identified objectives are met, risks are managed and benefits are released from the implementation of new clinical models/pathways and ways of working.

Your work will directly support different areas of improving clinical services and developing the Trust's business. Your work will involve a huge diversity of projects, from IT to direct patient care initiatives, working with multi-disciplinary teams from a range of backgrounds.

You will be part of a team and organisation with a continuous improvement and learning culture. You will get a great grounding in the range of projects within the hospital and as well as linking in with wider partners, stakeholders and patients & public.

Post holders will be required to work within matrix delivery project teams made up of project staff employed by a range of place partners, deployed to work under the direction of the Co-ordination Cell hosted by GEH. The Co-ordination cell has responsibility for the coordination and delivery assurance of Place Transformation and Service Improvement alongside the delivery of the GEH Recovery and Restoration Programme and Directorate Service Development Plans.

There will be opportunities to develop and apply your project organisational and project support skills to deliver improvement and build your knowledge of improvement methodologies.

Core working hours will be 9am - 5pm. However, there may be a need to work flexibly from time to time to meet the needs of the service

Would you like to be a part of this new journey to further push the boundaries of service improvement and business development to provide insight that will drive advances in quality and performance at George Eliot?

If so, then we want to hear from you.

Person specification

Qualification and Professional Training

Essential criteria

• Master degree level qualification in Management or Health/Social related subject or equivalent knowledge
• Knowledge of and be able to evidence implementation of Improvement methodologies/techniques such as PRINCE 2, MSP, Quality Improvement, LEAN, Six Sigma, PDSA

Desirable criteria

• MSP Practitioner/ Prince 2 Practitioner or equivalent experience
• Formal project management qualification

Skills & Abilities

Essential criteria

• Exceptional verbal, presentation and written communication skills
• Evidence of ability to motivate, negotiate, train, coach and facilitate in a uncertain environment
• To be able to lead, motivate and influence individuals both within and external to the organisation
• Ability to think and plan strategically, tactically and creatively, and to prioritise work programs in the face of competing demands;
• To demonstrate a high level of flexible communication as appropriate to the audience including political lobbying and networking skills across organisational boundaries
• Proven ability to analyse highly complex sensitive or contentious information or problems and to develop and successfully implement practical and workable solutions to address them;
• To be able to understand and communicate detailed financial data ensuring all parties understand interdependencies of good budgeting and efficiency savings
• To analyse and interpret trends in complex occurrences or complaints, and appropriate action and or seek expert advice from appropriate sources
• Extensive experience of cost/ benefit analysis of expenditure and management of budgets
• To demonstrate strategic planning ability through experience
• To identify and plan own professional development needs
• Experience of analysing a range of financial data and making recommendations in regard to improving financial position of a range of services
• Develops policies for implementation of specialist programme across agreed portfolio

Experience and Knowledge

Essential criteria

• Substantial NHS (or equivalent) experience of facilitating and managing transformation al change within and across healthcare organisations, effectively working in teams at both project management and programme management levels.
• Proven ability to analyse highly complex problems and to develop and successfully implement practical and workable solutions to address them;
• Ability to think and plan strategically, tactically and creatively, and to prioritise work programs in the face of competing demands
• Ability to collaborate constructively with internal and external partners to create the conditions for successful partnership working.
• Demonstrable experience in managing multi- project programmes and managing highly complex environments with multiple outcomes and partners
• Experience of managing a significant and varied project environment at a senior level
• Demonstrable success in leading and delivering change and performance with and through management and clinical teams, by engaging them in the strategic direction and delivery plans, establishing clear work priorities with them, delegating effectively, ensuring a capability to deliver, monitoring performance and giving feedback.
• Experience of working with and influencing senior management and clinicians.
• An understanding of Cost Improvement planning and delivery.
• Experience of problem solving and supporting others to develop this skill
• Knowledge, experience and understanding of all areas of staff management including recruitment, retention, performance, organisational change, engagement, disciplinary and grievance
• Experience of the successful management of change related to the introduction of new ways of working
• Demonstrable experience in the effective management of staff

Personal Qualities

Essential criteria

• Able to work flexibly to ensure. outcomes and benefits are delivered.
• A facilitative and inclusive approach to management.
• Charismatic team player with high energy levels.
• A confident and demonstrable track record in using quantitative, qualitative, and financial information to inform delivery planning and in monitoring performance.
• A strong sense of personal and team accountability coupled with a clear understanding of the boundaries around delegated authority.
• Able to work under pressure, prioritize and to deliver outcomes

Other

Essential criteria

• Ability to use email and internet.
• Evidence of skills required to support efficient program and project management.
• Ability to use to advanced levels of Microsoft applications.
• To produce and give presentations to audiences varying in size and type.

Trust Values

Essential criteria

• Effective open communication
• Excellence and safety in all that we do
• Challenge but support
• Expect respect and dignity
• Local healthcare that inspires

Please note:

George Eliot Hospital NHS Trust utilises a third party recruitment system (TRAC). When applying via NHS Jobs, your submitted application will be imported into TRAC where all subsequent information regarding your application will be generated. You will not be able to track the progress of your application or receive messages via the NHS Jobs website. Furthermore, as an employer, we will not be able to respond to any emails/messages sent to us via the NHS Jobs website.

By applying for this post you are consenting to George Eliot Hospital NHS Trust transferring the information contained in this application to its preferred applicant management system, TRAC.

The Job application data you provide will be used to assess your application for employment at GEH, to verify your information and conduct reference checks, and to communicate with you. If you accept employment with GEH, the information collected will become part of your employment record and will be used for employment purposes.

All information provided will be used for recruitment purposes only and processed in a lawful, fair and transparent manner.

Other:

The Trust is committed to safeguarding and promoting the welfare of individuals and expects all staff and volunteers to share this commitment. As part of our safe recruitment practice, if appropriate for the role, it is a mandatory requirement for all newly appointed staff to complete a Disclosure and Barring Service application.

In response to NICE guidance and to support the reduction of health harm from tobacco, the Trust has a smoke-free site policy which applies to anyone on Trust sites. Staff who smoke will be supported to quit or not smoke whilst on Trust sites.

George Eliot Hospital NHS Trust is committed to creating and sustaining a positive and inclusive working environment for all our employees as they are at the heart of our patients journey. Our aim is to ensure that employees are equally valued, respected, empowered and included within an organisation that is representative of all members of the community. We define diversity as valuing everyone as an individual - taking pride in that we value employees, job applicants, students, volunteers, patients and visitors as people. This is reflected within our excel behaviours with a vision to create a workplace that represents a culture of kindness, joy and inclusion.

Employer certification / accreditation badges

Applicant requirements

You must have appropriate UK professional registration.

Documents to download

• Job Description (PDF, 600.5KB)
• Person Specification (PDF, 400.6KB)
• Functional Specification (PDF, 528.6KB)
• Functional Requirements (PDF, 620.0KB)