Senior Programme Delivery Coordinator - Volunteering

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Senior Programme Delivery Coordinator - Volunteering

Application Deadline: 15 February 2026

Department: Programme Delivery

Employment Type: Fixed Term - Full Time

Location: London, UK

Reporting To: Programme Manager

Compensation: GBP 29,900 / year

Description

Contract Type: Full-time / 18 Month Fixed-Term Contract
Salary Band: GBP 29,900, plus GBP 2,200 London weighting if applicable
Location: Birmingham, Glasgow, London, Liverpool, Manchester or Newcastle

Hours: 5 days per week; 9AM-5.30PM (flexible working hours available).

Start date: 9th March 2026 or ASAP, as agreed with candidate

The Opportunity

The postholder will be responsible for supporting with the oversight of our Aspiring Professionals Programme and Programme Delivery team, with approximately 70% of the activity provision sitting within our Volunteering and Mentoring provision.

The SMF offers in-person and online support and opportunities, so this role will involve providing virtual and in-person support to students and working with employers across the UK.

1. Line Management

• Set and monitor goals for performance and development with direct reports
• Coach staff, providing timely feedback and guidance
• Evaluate performance on an ongoing basis, providing training and development opportunities where required

2. Project and Delivery Management

• Project manage key delivery projects including the recruitment and retention of volunteers and mentors, event provision, student services and other programme work areas
• Allocate staff to work areas across the Aspiring Professionals Programme, ensuring priority areas are being considered and work is allocated effectively

3. Monitoring and Evaluation

• Monitor progress on ongoing key delivery areas, taking corrective action where necessary and supporting the team to adapt where necessary
• Oversee Salesforce data and other relevant platforms ensuring accuracy and timely updates

4. Stakeholder Management

• Steward relationships with critical stakeholders
• Support staff to communicate efficiently with stakeholders
• Identify opportunities for efficiency within process and work with the team to implement change

Please see full job description attached for more details.

Person Specification

We need someone who will demonstrate our organisational skills-based competencies - as listed below.

1. Leadership
2. Communication
3. Adaptability
4. Professionalism
5. Decision-making

Technical knowledge, understanding and experience required:

• Proficient in Microsoft Office
• A basic level of understanding of project management
• Safeguarding and GDPR processes
• A good understanding of the social mobility landscape
• A good understanding of the barriers young people face in accessing university and high-quality careers

Ways of working:

• Most of our work is office based, but you will spend a lot of time collaborating with other teams and clients via email, telephone and other communications channels such as Teams or Zoom.
• This role may require you to staff residentials for students on our Programme. This means that during the summer period (Jul - Aug) you will be expected to stay overnight on-site (in the UK - exact location to be confirmed closer to the time) for a period of up to two-weeks, help run the residential and be responsible for the welfare of the young people involved.

Travel:

• Able to travel around the UK as necessary
• Some travel, to other offices and other locations, will occasionally be expected.

Please see full job description attached for more details.

Benefits

• 36/37 days (England & Wales and Scotland respectively - includes bank holidays) calculated on a pro rata basis with 3 of these days reserved for the annual end of year office closure.
• Cycle to Work Scheme
• 5% Salary sacrifice pension scheme with enhanced matching employer contributions
• Employee Assistance Programme available to staff and their family
• Flexible work options such as hybrid working, flexitime, part-time
• Regular staff team building and business planning "away days"

How to Apply

Interested candidates should apply by submitting to our application portal Pinpoint the following information by 23:59pm, on Sunday 15th February 2026.

1) Please outline why are interested in the role (500 words max).

2) What do you think motivates volunteers to support social mobility programmes? (250 words max)

3) How do you think volunteers could play a meaningful role in helping students overcome barriers to accessing university, degree apprenticeships, and high-quality careers? (250 words max)

Please note that generic applications and CV's will not be considered. Ifyou have any questions about the role, please contact Fiona Peacock; fiona.peacock@socialmobility.org.uk

Interviews: First round interviews will take place week commencing 23rd February 2026 with slots throughout the working day. Interview candidates may be asked to complete online tests; this will be arranged after interview.