Senior Programme Coordinator Safety Improvement

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Fulfil your potential in hospitals that make history:

Charing Cross, Hammersmith, St Mary's, Queen Charlotte's & Chelsea and Western Eye.

With five world-renowned hospitals, Imperial College Healthcare NHS Trust is full of opportunity if you are looking to develop your healthcare career.

We are an NHS Trust of approximately 16,000 people, providing care for over a million and a half patients from north west London and beyond every year.

We have a rich heritage and an ambitious vision for the future of our patients and local communities.

With our partners, Imperial College London, and The Royal Marsden NHS Foundation Trust, we form Imperial College Academic Health Science Centre, one of 6 academic health science centres in the UK, working to ensure the rapid translation of research for better patient care and excellence in education.

We are proud of our heritage in innovation and we are early adopters of new insights in technologies, techniques and treatments for improving health.

Job overview

This is an exciting opportunity to play a pivotal role in driving the Trust's Safety Improvement Programme. As a key member of the team, you will provide high-quality project management support and senior administrative assistance that underpins the success of our safety initiatives. Your work will directly contribute to improving patient safety and care standards across the organisation.

You will coordinate and support the delivery of projects and programmes within the Safety Improvement Programme, acting as the first point of contact for project-related enquiries and ensuring smooth communication across teams.

The role involves maintaining and managing core documentation, reporting, and information systems to track progress against key targets. You will organise and schedule meetings and workshops, including those for the Safety Improvement Group, and provide comprehensive support in preparing project plans, initiation documents, quality impact assessments, and progress reports.

In addition, you will input data, produce reports, monitor project milestones, and work collaboratively to build and sustain effective partnerships across the organisation.

Main duties of the job

• The post holder will be pivotal in coordinating and supporting delivery of project and programme support to the Trust's safety improvement programme.
• The post holder will work as a key member of the team through the provision of comprehensive and highly professional project management support and senior administrative assistance.
• The role will include responsibility for coordinating and maintaining core documentation, information and reporting; the scheduling and maintenance of meetings and workshops and will be the first point of contact for the enquiries about projects.
• The post holder will be responsible for managing, maintaining and developing information for the safety improvement priority work streams and monitoring progress against key targets as determined by the Safety Improvement Group.
• The post holder will have broad knowledge and experience and will use their reasoning, intellect and judgement to manage their workload, make decisions and proactively deal with issues independently.

Working for our organisation

At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care.

Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You'll get an experience like no other and will fast forward your career.

Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.

We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share. Please talk to us at interview.

Detailed job description and main responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.

For both overviews please view the Job Description attachment with the job advert.

Person specification

Education/ Qualifications

Essential criteria

• Educated to degree level or diploma level.
• Experience of reporting to a senior level in a specialist area, for example healthcare.
• Co-ordinating change management in health services.

Desirable criteria

• Project qualification e.g. Prince 2 or equivalent.
• Knowledge of governance and regulatory requirements within a large and complex organisation.
• Knowledge of reporting methodologies

Experience

Essential criteria

• Experience of co-ordinating staff and management
• Experience of co-ordinating, reviewing and disseminating large volumes of information.
• Maintaining activity to deadlines so Programme progress remains on track
• Experience of collating reports for committees and Programme Board meetings

Desirable criteria

• Experience of writing reports for committees and programme board meetings.

Skills/Knowledge/ Abilities

Essential criteria

• Ability to implement policies and propose changes to own practices & procedures.
• Ability to plan and organise a broad range of complex activities and adjust plans where necessary.
• Ability to draw together a range of disparate and complex information in order to identify options and make decisions.
• Ability to support and coordinate the engagement and involvement of essential stakeholders, and adapt own style and impact to encourage positive and effective partnerships

Desirable criteria

• Able to propose improvements to procedures outside of own working area.

Please ensure you check your emails regularly as this is how we will communicate with you throughout the recruitment process. If you are shortlisted you will be contacted by email and text message (if you provide a mobile contact number).

Employer certification / accreditation badges

Documents to download

• Job Description (PDF, 409.2KB)
• Functional Requirement Form (PDF, 148.8KB)
• Our Strategy 2023-25 (PDF, 230.4KB)