Senior Program Manager, Card Processing

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Company Description

Checkout.com is one of the most exciting fintechs in the world. Our mission is to enable businesses and their communities to thrive in the digital economy. We're the strategic payments partner for some of the best known fast-moving brands globally such as Wise, Hut Group, Sony Electronics, Homebase, Henkel, Klarna and many others. Purpose-built with performance and scalability in mind, our flexible cloud-based payments platform helps global enterprises launch new products and create experiences customers love. And it's not just what we build that makes us different. It's how.

We empower passionate problem-solvers to collaborate, innovate and do their best work. That's why we're on the Forbes Cloud 100 list and a Great Place to Work accredited company. And we're just getting started. We're building diverse and inclusive teams around the world - because that's how we create even better experiences for our merchants and our partners. And we need your help. Join us to build the digital economy of tomorrow.

Job Description

About The Role

Product PMO (Program Management Office) is a strategic partner for Product and the rest of the organization in orchestrating a framework of cross functional delivery processes and program management whose ultimate goal is the successful enablement of the product roadmap and the overall company's OKRs.

This framework transforms the OKRs into a clear, strategically aligned, focused and effective portfolio of programs, projects and product increments and associated cross functional plans of action that span multiple departments and are focused on delivering incremental and measurable value to Checkout and its customers.

This Senior Program Manager role will report into Product PMO and is going to be part of the Card Payments Processing (CPP) leadership team (together with leaders from Product and Engineering), and be responsible for enabling the launch of the cards processing portfolio in alignment with company OKRs. The role requires strong stakeholder engagement, delivery and risk management practices, as well as reporting to various levels of leadership. The role is based in our London office.

Card Payments Processing is part of our Core Network pillar, which builds connections to payment rails globally. Growing our CPP portfolio and volume is a key driver for Checkout's continued growth.

What You Will Be Doing

We're looking for a strategic Senior Programme Manager to drive our global expansion and continuously enhance key foundational processes that ensure smooth and timely product delivery. In this role, you will:

• Lead cross-functional initiatives to streamline product delivery through effective stakeholder mapping, intake management, program and product planning, dependency tracking, proactive risk management, and progress monitoring.
• Establish clear communication cadences to ensure alignment across the organization, driving focused and impactful actions that support both company and departmental OKRs.
• Transform high-level vision / roadmap / objectives into actionable, cross-functional plans with clear, measurable outcomes using both qualitative and quantitative metrics.
• Facilitate decision-making and resolve conflicting priorities by setting up alignment forums and steering committees, ensuring that critical goals remain on track.
• Proactively address risks and issues that may impact key milestones by leading the development of mitigation strategies and resolution plans.
• Collaborate with enablement teams across the business to ensure that all products and services are operationalized and market-ready as quickly as possible.
• Enhance our governance framework to accelerate time-to-market and optimize product delivery efficiency.
• Contribute to broader PMO initiatives that have a company-wide impact, helping shape the future of our organization.

Qualifications

About You

• You have at least 5 years of program management or delivery experience within Product led organizations who delivered, ideally, Payments products in multiple regions
• You have hands on experience of leading cross-department projects within fast-growing global organizations, leading projects end-to-end, and ensuring continuous improvement
• You have a good understanding of various methodologies of software delivery lifecycle and change management, ideally Agile and SAFe
• You drive the teams with clarity, alignment and focus to action the plan
• You are proactive, autonomous, with the ability to identify issues independently and drive creative solutions in a complex, dependency-heavy environment
• You have the ability to convey ideas and recommendations in a clear, compelling, and succinct way in written and verbal communications, effectively influencing a wide variety of audiences
• You have a natural and authentic ability to engage and work in collaboration with people from various backgrounds and cultures
• You are open to travel internationally for specific workshops where and when needed

Additional Information

Apply without meeting all requirements statement

If you don't meet all the requirements but think you might still be right for the role, please apply anyway. We're always keen to speak to people who connect with our mission and values.

We believe in equal opportunities

We work as one team. Wherever you come from. However you identify. And whichever payment method you use.

Our clients come from all over the world - and so do we. Hiring hard-working people and giving them a community to thrive in is critical to our success.

When you join our team, we'll empower you to unlock your potential so you can do your best work. We'd love to hear how you think you could make a difference here with us.

We want to set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. We'll be happy to support you.

Take a peek inside life at Checkout.com via

• Our Culture video https://youtu.be/BEwnpHuadSw
• Our careers page https://www.checkout.com/careers
• Our LinkedIn Life pages bit.ly/3OaoN1U
• Our Instagramhttps://www.instagram.com/checkout_com/

Videos To Watch
https://youtu.be/BEwnpHuadSw