Senior Program Management Support

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Role Title: Senior Program Management Support, eGRC Program

Division: TBD

Department: TBD

Location: London (Hybrid Working)

Type (Permanent/FTC/Contract): FTC (12 Months)

About the Role

The Senior Program Management Support will be responsible for supporting successful program delivery via close working across the whole of the eGRC program supporting the Program Manager and other areas of the business in bringing together a global change program delivering IBM Openpages.

Key Responsibilities

• Serve as Secretariat for senior governance meetings, including the Transformation Board and Steering Committee, ensuring effective preparation and follow-up on materials discussed.
• Provide proactive delivery support to accelerate program progress and maintain momentum.
• Identify and implement opportunities to enhance efficiency and effectiveness throughout the program.
• Facilitate communication between various local groups, ensuring seamless information flow across the program.
• Assist in the development and upkeep of an integrated program plan that aligns with overall program objectives.
• Act as a champion for the eGRC program, advocating its importance at all organizational levels.
• Empower decision-making processes and support successful program delivery within LMG.
• Prepare and deliver comprehensive progress and status reports for various governance levels.
• Coordinate submissions to governance forums to secure necessary approvals for program changes.
• Monitor and track risks, issues, and dependencies across the program, recommending escalations as needed to maintain alignment within LMG.
• Collaborate with diverse stakeholder groups to ensure the successful execution of program initiatives.

Skills and Experience

• Demonstrated experience in PMO, Change Management, or Program Management roles.
• Working knowledge of Operational Risk Frameworks and Internal Controls within financial services.
• Woking knowledge of Compliance frameworks and objectives within financial services.
• Experience with the deployment of IBM OpenPages or similar GRC platform would be desirable.
• Proven track record of working on global programs, with an understanding of the complexities involved.
• Exceptional attention to detail and strong organizational skills.
• Familiarity with various project and program methodologies, with the ability to integrate diverse approaches effectively.
• Strong leadership and facilitation skills, with the capability to navigate conflict and maintain situational awareness.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft Office Suite, particularly PowerPoint and Excel.
• Experience in managing relationships and influencing stakeholders effectively.
• Strong problem-solving abilities, adept at addressing the needs of a wide range of stakeholders.
• Successful history of delivering complex, cross-functional global change programs.
• Collaborative team player with well-developed planning and organizational skills.
• Ability to simplify complex issues and present clear, actionable solutions.

Adherence to all relevant regulatory requirements forms part of your role, and the demonstration of behaviours as set out in the Conduct Risk Policy, as they relate to your role, is core to LSM's commitment to placing customers at the centre of our business and behaving with integrity. LSM expects you to understand your responsibilities relating to all regulatory and internal requirements, and to proactively demonstrate compliance with these requirements and behaviours at all times. These requirements include the Senior Managers and Certification Regime Conduct Rules, Solvency II, fair treatment of customers, Financial Crime, Data Protection, Conflicts of Interest, and Whistleblowing.

About Liberty Specialty Markets (LSM)

Liberty Specialty Markets is part of Liberty Mutual Insurance Group, a leading global insurer. We offer a breadth of world-class insurance and reinsurance services to brokers and insureds in all major markets.

Our people are key to our success. That is why "Put People First" is one of the five Liberty values which unite us as a global organisation. We bring this to life for our colleagues through:

• Offering a vibrant and inclusive environment and committing to their career development.
• Promoting diversity, equity and inclusion (DEI). Our Inclusion Matters framework and employee-led networks strengthen the diversity of our workforce and our inclusive environment.
• Reinforcing that collaborating together to share our unique perspectives help us make better decisions, deliver innovative solutions and pursue our ambitious goals.
• A supportive culture, which includes promoting a healthy work-life balance and working flexibly.

For more information, please follow the links below:

https://www.libertyspecialtymarkets.com/gb-en/careers/working-for-us

https://www.libertyspecialtymarkets.com/gb-en/careers/diversity-inclusio...