Senior Product Owner - Platform Services

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Role Introduction

The Senior Product Owner is a product feature/function expert who works closely with customers (and the market) to ensure needs are understood and prioritised. With a strong focus on maximising the value delivered, the Senior Product Owner applies their deep understanding of market and customer needs, to prioritise requirements and ensure the Product Backlog aligns. This role suits someone who enjoys collaborating with customers, staying abreast of market changes, and is experienced working with Engineering squads.

What You Will Do

• Facilitates customer problem definition workshops and gathers customer feedback continuously
• Performs customer requirements gathering and validation, ensuring a clear understanding of the problems to solve / job to be done and the value creation
• Visits customers & market representatives/events to review & challenge solution requirements
• Shares product expertise internally and externally, delivering effective product demonstrations
• Presents the platform delivery roadmap internally and externally
• Performs Ideas Management and prioritises / action plans accordingly]
• Configures platform analytics tooling to test hypotheses and drive product performance
• Works closely with the Delivery Product Owner ensuring alignment and shared understanding of product vision, priorities & progress
• Prioritises the Product Backlog with a focus on customer / market needs and stakeholder feedback
• Creates skeleton user stories and acceptance criteria, working closely with Experience Design on wireframe designs
• Works closely with customer during user testing sessions and Beta/Early Adopter engagements

What You Will Have

• Understands and has experience in Cloud / SaaS software development within a Platform as as Service eco-system
• Understands and has experience of Agile methodologies and continuous deployment working practices
• Understands and has experience in Product Owner or Business Analysis roles
• Good domain / industry knowledge
• Strong customer facing skills with the ability to represent the company in a confident and professional manner
• An analytical approach to problem solving
• A good communicator with excellent written, verbal and presentation skills
• Ability to build and maintain a network of relationships with internal teams, external customers and others
• Excellent people and collaboration skills

What We Do For You

Wellbeing focused - Our people are our greatest assets, and ensuring everyone feels their best self to come to work is integral

• Annual Leave - 25 days of annual leave, plus public holidays and the ability to buy additional days
• Employee Assistance Programme - Free advice, support, and confidential counselling available 24/7 through Care First
• Endometriosis Friendly Employer - We are proud to confirm our commitment to developing an environment and culture that allows those with endometriosis to thrive in the workplace

Personal Growth - Regardless of where you are at in your career, we're committed to enabling your growth personally and professionally

• Development Programmes - From Future Managers to Leadership Training, our development programmes help you get where you need to go
• Performance Bonus - Our Group-wide bonus scheme enables you to reap the rewards of your success

Financial wellbeing - We understand as well as your mental wellbeing, your financial wellbeing is really important

• Pension Scheme - Our plan with Scottish Widows offers 5% matched contribution by the company
• Income protection insurance - Providing you with support and assistance when you need it most
• Discounted Parking - We have partnered with QPark to provide an exclusive discounted rate for OneAdvanced employee's when purchasing a digital season tickets

Recognition - Highlighting and rewarding the great work our people do

• Performance & Talent - Our own technology platform that allows you to get real-time feedback, conversations and goals to help you become your best self

Making a Difference - we provide opportunities to help our people make a difference to the causes they care about

• MatchIt! - Fundraise for a cause close to your heart and Advanced will match part of the funding
• Volunteering Time - Our volunteering leave scheme allows you to use your time to help those who need it
• Pennies from Heaven - donate the pennies from your pay check to help make a difference without lifting a finger

Who We Are

OneAdvanced is one UK's largest providers of business software and services serving 20,000+ global customers with an annual turnover of £330M+. We manage 1.5 million 111 calls per month, support over 2 million Further Education learners across the UK, handle over 10 million wills, and so much more. Our mission is to power the world of work and, as you can see, our software underpins some of the UK's most critical sectors.

We invest in our brilliant people. They are at the heart of our success as we strive to be a diverse, inclusive and engaging place to work that not only powers the world of work, but empowers the growth, ambitions and talent of our people.

To learn more about working at OneAdvanced please click here