Senior Product Owner

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The Company

Gentrack is a publicly listed software company and provides leading utilities across the world with innovative cleantech solutions. The global pace of change is accelerating, and utilities need to rebuild for a more sustainable future. Working with some of the world's biggest energy and water companies, as well as innovative challenger brands, we are helping companies reshape what it means to be a utilities business. We are driven by our passion to create positive impact. That is why utilities rely on us to drive innovation, deliver great customer experiences and secure profits. Together, we are renewing utilities.

Our Values and Culture

Colleagues at Gentrack are one big team, working together to drive efficiency in two of the planet's most precious resources, energy and water. We are passionate people who want to drive change through technology and believe in making a difference. Our values drive decisions and how we interact and communicate with customers, partners, shareholders, and each other. Our core values are:

• Respect for the planet;
• Respect for our customers
• Respect for each other

We are a team that shares knowledge, asks questions, raises the bar, and are expert advisers. At Gentrack we care about doing honest business that is good for not just customers but families, communities, and the planet. Gentrackers continuously look for a better way and drive quality into everything they do.

This is a truly exciting time to join Gentrack with a clear growth strategy and a world-class leadership team working to fulfil Gentrack's global aspirations by having the most talented people, an inspiring culture, and a people centric business.

The Opportunity

As a Senior Product Owner, you will partner with the Product Manager to strategize and inform the product roadmap. You will work with the Product Development team to foster collaboration and enable the delivery of work, meeting Gentrack's business goals.

The Specifics

Work closely with the Product Manager and customers to inform the product roadmap

• Facilitate customer conversations to understand key pain points and brainstorm opportunities and solutions with Product Managers
• Participate in research and analysis of market & competition, as well as user behaviour, to inform the product roadmap
• Participate in customer beta program conversations with Product Managers to help analyse and understand customer needs on new products and help strategize roadmaps
• Translate requirements delivered in collaboration with Product Manager and will be able to analyse and break down those requirements into enough detail for the team to create actionable backlog items.

• Understand complex industry requirements and translate them into detailed product requirements
• Write user stories and work with the Product Development team to refine those until they are ready to be worked
• Break down user stories with a clear focus on delivering increments of customer value
• Help team members understand the value a user story will deliver
• Estimate, track, and deliver backlog items to the product, and reporting on progress to the Product Manager.

• Ensure that the product backlog is well maintained and always transparent, up to date and visible to all of Gentrack
• Prioritize the Product Backlog to streamline the delivery of priorities and plan releases
• Take ownership of requirements and direct the team in understanding and committing to them
• Collaborate with the product team (PMs, Engineers, Designers) to help drive product adoption, improve usability and own specific modules in each product/experience
• Participate in solutioning sessions with the Engineers, Designers providing input on business value and expected outcomes
• Attend team meetings and ceremonies and run backlog refinement sessions. Set sprint goals to ensure teams know what they are trying to achieve.

Some important characteristics we are looking for

• Extensive experience working as a Product Owner or Business Analyst
• Utility Industry knowledge is a plus
• Strong analytical skills and understanding of business processes
• Ability to understand and communicate technical and business concepts
• Working Knowledge of Agile practices
• Substantial personal responsibility and autonomy
• Exceptional communication skills, and being a good presenter
• Experience in software development - SQL knowledge would be advantageous
• Excellent communication skills

This will be a role offering constant learning, working as part of a committed and collaborative team. We are very passionate about what we do and, therefore, the successful candidate will be focused and capable of delivering in a fast-paced and time-constrained environment.

Gentrack want to work with the best people, no matter their background or qualifications. So, if you are passionate about learning new things, have great experience, talent, and passion and keen to join the mission, you will fit right in.