Senior Product Owner

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Senior Product Owner

Department: Technology

Employment Type: Permanent - Full Time

Location: London

Reporting To: Stephen Hood

Description

As a Senior Product Owner at Reward, you will play a pivotal role in shaping the future of our data and insights products. Operating at the intersection of business vision and technical execution, you will drive the strategic development of our data capabilities, ensuring alignment with evolving client needs and organisational goals. You will bring a track record of translating complex business challenges into scalable, data-driven solutions, with a relentless focus on customer value and impact.

This is a role for someone who not only thrives in ambiguity but also brings clarity, direction, and momentum. You are a strategic thinker with a hands-on mindset; able to own the product vision while guiding cross-functional teams toward high-impact delivery. You will be instrumental in defining product strategy, prioritising initiatives, aligning stakeholders, and ensuring our data products create measurable business outcomes.

You are a confident communicator, commercially astute, and an advocate for both the user and the business. You combine your curiosity for data with a strong sense of ownership and the ability to inspire teams around a shared vision. Your work will directly influence the trajectory of our data product portfolio and support the growth of our global business.

Key Responsibilities

• Lead and evolve the product vision and roadmap for Reward's data and insights capabilities, ensuring alignment with business objectives and customer needs.
• Serve as the voice of the customer and the business, using insight and feedback to co-create solutions with clients, users, and technology teams.
• Take full ownership of the product lifecycle, from strategic planning and concept validation through to delivery, measurement, and iteration.
• Define and own key product KPIs; use data-driven insights to measure success, identify opportunities, and drive continuous improvement.
• Partner with senior stakeholders across business and technology to influence decision-making, align on priorities, and communicate long-term strategy.
• Translate complex business problems into clearly defined product requirements, including flows, epics, and user stories with acceptance criteria.
• Collaborate closely with engineering, data science, UX, and delivery teams to ensure smooth execution and value delivery at pace.
• Actively contribute to the evolution of Reward's product strategy, especially as it relates to scaling data products globally.
• Lead cross-product collaboration efforts, ensuring dependencies and synergies across teams are proactively managed.
• Mentor and support junior product team members, fostering a culture of excellence, innovation, and user-first thinking.

Skills Knowledge and Expertise

• 7+ years of experience in Product Ownership, Product Management, or a strategic Business Analyst role, ideally within fintech, SaaS, or data-led environments.
• Proven experience delivering successful data and insights products at scale, with a strong understanding of how to turn raw data into commercial value.
• Demonstrated success in leading product roadmaps, influencing senior stakeholders, and driving strategic alignment in complex organisations.
• Deep expertise in Agile methodologies and experience leading cross-functional agile teams in high-growth, fast-paced environments.
• Strong analytical mindset with a natural curiosity for data and its real-world application.
• Excellent communication and storytelling skills; able to engage both technical and non-technical audiences with clarity and impact.
• Experience working with UX teams and using design thinking principles to shape user-centric solutions.
• Track record of coaching teams, uplifting delivery capability, and fostering collaborative, high-performing team cultures.
• Experience managing external and internal stakeholders, including C-suite clients, with a consultative and commercial approach.

Benefits

• Annual Leave: 25 days + bank holidays
• Ability to buy and sell holiday days as well as the ability to bank days (tenure dependent)
• Flexible working options: we are operating a hybrid working model with 3 days a week from the office
• Pension: Hargreaves Lansdown - 6% matched contribution
• Employee share scheme
• Generous family friendly cover
• Private healthcare - Bupa
• Income protection
• Critical illness cover
• Life insurance cover
• Dental cover
• Optical cover
• Yulife app for access to employee wellbeing and discounts
• Perks at Work, cashback/discount shopping site
• Employee referral scheme
• Salary sacrifice program which includes cycle to work scheme, electric car scheme and season ticket loans
• Volunteering program
• Company events i.e. Christmas party, all-company event and other social/hosted events during the year (we have an active social committee!)
• Team socials