Senior Product Manager - Search Solutions

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Description

We are looking for a Senior Product Manager with a solid technical foundation and strategic mindset to own Meltwater's platform for saving and storing core customer assets such as searches and filter sets. These assets are used to generate insights across Meltwater's applications, making it a pivotal part of our mission to deliver comprehensive and high-quality insights for our customers.

In addition, you will be responsible for several key product areas from developing data visualizations to enabling the next generation of search filtering capabilities to help Meltwater's customers identify key insights to drive their business decisions.

If you are passionate about being at the heart of a world class social and media analytics product, feel equally comfortable whether analyzing platform performance metrics or user behavior patterns, and enjoy building strategies that enhance and simplify the user experience, we want to hear from you.

What you will own:

Customer Asset Management and Organization:

• Maintain and evolve the platform for saving and storing customer assets (e.g. saved searches, prebuilt filters, etc.)
• Enable intuitive and powerful tools customers use to organize their assets for easy retrieval
• Provide back-end access to saved assets to other Meltwater applications

Search Filtering:

• Deliver a user interface connected and a filtering back end to allow Meltwater's customers to refine their search results
• Develop a plan to expand the metadata customers can use to filter results while maintaining strong usability and customer satisfaction
• Extend Meltwater's filtering capabilities to other applications via a universal UX pattern

New Data Visualization Development:

• Identify new ways to aggregate and synthesize data into novel and insightful data visualizations
• Execute on creating visualizations and adding them to the Meltwater visualization library

Cross-Application Use Case-Driven Workflows:

• Identify and implement opportunities to help users flow naturally between saving searches and using those searches to generate insights and reports in other Meltwater applications

What you will do:

Strategic Product Leadership:

• Collaborate closely with stakeholders, including Product, Engineering, and Support, to ensure that our search solutions initiatives align with customer needs and business priorities.
• Communicate effectively with internal teams and external partners to keep all stakeholders informed and engaged in ongoing projects and future developments.
• Define, as part of Meltwater's planning process, quarterly product roadmaps on which you will execute together with the UX and development teams

What you will bring:

• Bachelor's degree in a relevant field such as Data Science, Computer Science, Product Management, Business, or equivalent practical experience; advanced degree a plus.
• 7+ years of experience in product management, with experience in managing a product or platform that enables organization and retrieval of user-generated data
• Experience with defining visualizations used to articulate key insights from underlying data
• Proven ability to define and drive strategic initiatives that impact usability and accessibility of data and insights
• Experience working with product usage analytics and platform metrics to assess and improve product success and to address gaps
• Excellent communication and interpersonal skills, with the ability to build strong partnerships and align cross-functional teams around shared goals.
• Strong analytical and problem-solving skills, with the ability to dive deep into data, draw insights, and make data-driven recommendations.

What we offer:

• Enjoy flexible paid time off for enhanced work-life balance
• Secure your future with a Creative Pension
• Take advantage of our cycle-to-work scheme promoting eco-friendly commuting options
• Elevate your health and wellness through Simply Health, an integral part of our benefits package offering diverse options for a holistic well-being journey
• Prioritise well-being after tenure with comprehensive Vitality Health Insurance, a reward for commitment and a safeguard for long term health needs.
• Complimentary CalmApp subscription for you and your loved ones, because mental wellness matters.
• Energetic work environment with a hybrid work style, providing the balance you need
• Benefit from our family leave program, which grows with your tenure at Meltwater.
• Thrive within our inclusive community and seize ongoing professional development opportunities to elevate your career.

Our Story

The sky is the limit at Meltwater.

At Meltwater, we believe that when you have the right people in the right working environment, great things happen. Our best-in-class technology empowers our 27,000 customers around the world to analyze over a billion pieces of data each day and make better business decisions.

Our award-winning culture is our north star and drives everything we do - from striving to create an environment where all employees do their best work, to delivering customer value by continuously innovating our products - and making sure to celebrate our successes and have fun along the way.

We're proud of our diverse team of 2,300+ employees in 50 locations across 25 countries around the world. No matter where you are, you'll work with people who care about your success and get the support you need to reach your goals.

So, in a nutshell, that's Meltwater. We love working here, and we think you will too.

Equal Employment Opportunity Statement

Meltwater is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: At Meltwater, we are dedicated to fostering an inclusive and diverse workplace where every employee feels valued, respected, and empowered. We are committed to the principle of equal employment opportunity and strive to provide a work environment that is free from discrimination and harassment.

All employment decisions at Meltwater are made based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, marital status, veteran status, or any other status protected by the applicable laws and regulations.

Meltwater does not tolerate discrimination or harassment of any kind, and we actively promote a culture of respect, fairness, and inclusivity. We encourage applicants of all backgrounds, experiences, and abilities to apply and join us in our mission to drive innovation and make a positive impact in the world.