Senior Product Manager, MVNx

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Join Us

At Vodafone, we're not just shaping the future of connectivity for our customers - we're shaping the future for everyone who joins our team. When you work with us, you're part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.

What you'll do

The Future Platforms function within VF Investments is executing Vodafone's borderless connectivity strategy. It will sign partnerships with digital natives and neobrands seeking to enter the domestic/Travel SIM connectivity market; it is developing and will execute the launch of the Vodafone brand into new off footprint markets; and deliver the Mobile Virtual Network Enabler (MVNE) product that underpins these exciting new business models.

The Senior Product Manager is accountable for a defined product domain within the MVNx platform, owning end-to-end customer/tenant experience (UX), continuous market and competitive insight, and an outcome-led roadmap of capabilities and features that feeds the integrated MVNx platform roadmap. The role translates strategy into validated delivery, drives cross-functional alignment, and ensures value, quality, security and operational performance for the domain.

• Own the domain product vision and roadmap aligned to the MVNx platform strategy; define measurable outcomes/OKRs and success metrics.
• Be accountable for end-to-end UX for priority journeys within the domain, ensuring discovery-led delivery (research, prototyping, testing, accessibility, adoption metrics).
• Run a continuous insight engine (tenant/customer, internal stakeholders, analytics) and maintain competitive intelligence/benchmarking to inform prioritisation and differentiation.
• Ensure EPICs, capabilities and features are defined and prioritised for the domain, including MVP scope, acceptance criteria and non-functional requirements (security, resilience, compliance, performance).
• Provide PI/quarterly planning inputs: clarify objectives, manage dependencies and risks, and ensure alignment across D&IT, Networks, Security, Finance, Legal/Regulatory and vendors.
• Drive economic prioritisation: create/maintain lean business cases for major initiatives, quantify value, and make cost/value trade-offs that contribute to platform unit economics and cost-to-serve improvements.
• Partner with Product Owners/Technical Product Owners and engineering teams to ensure the backlog reflects intended value and user outcomes; support iterative delivery and release readiness.
• Lead stakeholder management for the domain: facilitate decision-making forums, resolve conflicts, and escalate cross-domain trade-offs appropriately to the Head/Director of Product.
• Support go-to-market and tenant success: enable Sales/Commercial with proposition narratives, demos and onboarding approaches; ensure operational readiness, documentation and training.

• Establish and run domain performance reporting (adoption, quality/SLOs, incident themes, cost-to-serve, customer sentiment) and drive continuous improvement
• Accountable for domain roadmap, prioritisation and outcomes; contributes to the integrated MVNx platform roadmap
• Accountable for end-to-end UX for domain journeys and measurable adoption/satisfaction outcomes.
• Accountable for competitive insights for the domain and translating them into differentiated capability proposals.
• Accountable for value/cost trade-offs and benefits realisation for the domain
• Decision ownership for domain MVP scope, feature acceptance criteria, release readiness, and deprecation decisions (within agreed governance thresholds).
• Continuous improvement on key metrics quality/CSAT, SLAs/SLOs, security and compliance for delivered domain capabilities.

Who you are

• Strategic product leadership; leads through ambiguity and makes principled trade-offs.
• Customer-centric discovery & UX leadership (research, journey mapping, experimentation).
• Scaled agile product management (SAFe): epics/capabilities/features; PI inputs; outcome-led delivery.
• Commercial & financial acumen (unit economics, cost-to-serve, ROI, benefits tracking).
• Stakeholder management & influencing across senior technical and business audiences.
• Platform mindset & systems thinking (multi-tenancy, re-use, operability, resilience).
• Experience owning complex platform roadmaps and delivering outcomes through matrixed teams and third-party vendors.
• Demonstrated accountability for UX leadership of a multitenant platform, across end-to-end journeys and adoption measurement.
• Proven ability to apply market and competitive insights to shape strategic differentiation.
• Experience creating ExCo level business cases and managing cost/value trade-offs with Finance/PMO.
• Strong understanding of security, privacy, compliance and regulatory requirements in telecoms platform contexts.

Not a perfect fit?

Worried that you don't meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you're excited about this role but your experience doesn't align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.

What's in it for you

Yearly bonus: 20%
Company car: company funded car of £580 per month + private fuel or cash alternative of £630
per month.
Annual leave: 28 days + bank holidays + the opportunity to buy/sell/carry over 5 days/year
Charity days: 5 days/year
Maternity leave: 52 weeks: the first 13 weeks are fully paid, followed by 26 weeks of half pay
Private pension: You can contribute up to 5% of your basic pay with 2:1 matching from Vodafone up to 10%.
Access to: private medical, private dental, free health assessments, share save scheme
Additional discounts: Vodafone retail, gym, cinema, cycle to work, season ticket loan

Who we are

We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.

Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.

If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.

Together we can.

Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.