Senior Product Manager, EU 3P Compliance, EU Marketplace
DESCRIPTION
Amazon Marketplace is a critical part of the Amazon ecosystem, offering millions of sellers the opportunity to grow their businesses globally. As part of our commitment to environmental compliance, the EPR Pay on Behalf (PoB) program helps sellers meet their Extended Producer Responsibility obligations while continuing to sell on Amazon's marketplace.
We are looking for a strategic product leader who will own the vision, roadmap, and strategy for our chargeback technology ecosystem. This role will be instrumental in scaling our fee management systems, driving technological innovation, and ensuring seamless integration across our seller experience.
You are the right person for this role if you are a self-starter, collaborative and data-oriented problem solver who is customer obsessed and passionate about the positive impact environmental compliance and technology can have on Amazon, its Sellers and end customers.
We are open to hiring candidates to work out of one of the following locations:
London,
Luxembourg
Key job responsibilities
• Define and execute the product vision and strategy for the next generation of our chargeback technology platform
• Own the end-to-end product roadmap for scaling chargeback operations across multiple EU marketplaces
• Lead the technical strategy for automating and optimizing fee calculations, recovery processes, and payment systems
• Drive architectural decisions and technology choices that enable scale and operational excellence
• Partner with engineering teams to build robust, scalable solutions that support complex fee scenarios and real-time processing
• Develop data-driven insights to optimize fee recovery and improve seller experience
• Work cross-functionally with Finance, Legal, Operations, and Tech teams to align technology solutions with business requirements
• Champion customer needs and translate them into technical requirements and feature priorities
A day in the life
As a Senior Product Manager for EPR Pay on Behalf Chargeback technology, you might find yourself:
• Leading strategic planning sessions with engineering teams to architect scalable solutions for our chargeback platform
• Analysing metrics and customer feedback to drive platform optimization decisions
• Meeting with senior stakeholders to present your technology vision and secure investment
• Running technical design sessions to solve complex chargeback scenarios
• Collaborating with EU marketplace teams to ensure solutions meet diverse market needs
• Reviewing product backlog and sprint priorities with engineering teams
• Creating executive communications about platform scalability progress
BASIC QUALIFICATIONS
- Bachelor's degree in Computer Science, Engineering, or related field
- 7+ years of technical product management experience
- Strong track record of delivering complex technical products at scale
- Experience with financial technology, payment systems, or e-commerce platforms
- Proven ability to translate business requirements into technical solutions
- Experience leading cross-functional teams and influencing senior stakeholders
- Strong analytical and data-driven decision-making skills
- Proficiency in SQL and data visualization tools (e.g., Amazon QuickSight, Tableau, PowerBI)
PREFERRED QUALIFICATIONS
- MBA or Master's degree in relevant field
- Experience with environmental compliance or EPR regulations
- Knowledge of EU payment systems and financial regulations
- Track record of scaling technology platforms globally
- Strong understanding of system architecture and technical trade-offs
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