Senior Product Manager, eCommerce (B2B)

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Work Location: London, London
Shift: No
Department: LS-DS-MP eCommerce Product
Recruiter: Anthony Johnson

This information is for internals only. Please do not share outside of the organization.

Your Role:

As a Senior Product Manager in our Digital & eCommerce team, you will lead the B2B core platform and B2B eCommerce adaptor product domain, overseeing the creation and management of eCommerce Digital Products. In your role you will define strategy, roadmap and end to end responsibility for your product area, with limited oversight from the Head of Product.

This position is hybrid in Burlington, MA location with 5% occasional travel.

Key Responsibilities:

• Creates and owns a 12-month product vision and strategy that is linked to company and e-commerce strategy.
• Translate the product vision into a clear, prioritized roadmap for B2B Core + eCommerce adaptor, balancing customer value, commercial impact, technical feasibility, security, and operational excellence.
• Own the end-to-end lifecycle of the B2B channel capabilities (from discovery and definition to launch, iteration, and optimization) ensuring timely and high-quality delivery.
• Ensure the roadmap anticipates and aligns to market advancements that support B2B growth (e.g. data syndication, automation/agentic AI, evolving integration standards).
• Serve as the B2B customer subject matter expert, representing B2B channel customers in roadmap and prioritization decisions.
• Align and influence cross-functional stakeholders across IT, Commercial, Merchandising, Marketing, Engineering, Design, and CX) to drive adoption and maximize the impact of B2B initiatives globally.
• Synthesize market data from CX into actionable insight and prioritized roadmap decisions, identify areas where we can create differentiators in the market.
• Set OKRs/metrics of the product(s) owned. Creates corresponding data/analytics to track and control the health of the product and business impact. This includes functional and technical OKR/metrics.
• Build basic dashboards and leverage already built dashboards to measure business success. Partner with the data science and analytics team to spec out more complex data needs.
• Deeply understands personas and customer segments across product area. Create business plans (product briefs) that outline the how, what, when and why with a clear line to the value created.
• Lead product design and discovery in partnership with engineering and CX; leveraging data, qualitative research and market behaviors to deliver large customer and business value. Able to lead specific product ideation phases.
• Manage sprint backlog for the team. Partner with IT, Commercial, Engineering, UX and data teams to build and manage a product roadmap, prioritizing between business initiatives, quality of life enhancements and technical optimization.
• Develop requirements at an epic level that tie to overall initiatives and as necessary user stories with acceptance criteria. Owns delivery for product area, proactively identifyingrisks and variances to plans, developing & implementing appropriate mitigation activities.

Location

This is an onsite role which requires a weekly presence and can be supported from any of our following sites, including: St. Louis, MO; Burlington, MA or London, United Kingdom. We do offer a hybrid flexible arrangement.

Who You Are

Minimum Qualifications:

• Bachelor's Degree in Business Management, IT, Computer Science or related discipline
• At least 7 years of product leadership experience working with eCommerce or digital products
• Experience in large, complex enterprise environments
• Demonstrated ability to consistently deliver business growth results
• Strong leadership and problem-solving skills.
• Strong customer-centric mindset and service orientation
• Proficiency in data analysis and visualization with a data-driven mindset.

Preferred Qualifications:

• Master's Degree in Business Management, IT, Computer Science
• Experience collaborating across stakeholder groups for knowledge sharing.
• Comfort presenting complex concepts to executive audiences.
• Proficiency in data analysis and visualization with a data-driven mindset.
• Hands-on experience managing complex eCommerce product domains (e.g. pricing, promotions, merchandising, catalog, cart, or checkout).
• Familiarity with B2B eCommerce patterns including punchout experiences and related integration ecosystems.

The Company is an Equal Employment Opportunity employer. No employee or applicant for employment will be discriminated against on the basis of race, color, religion, age, sex, sexual orientation, national origin, ancestry, disability, military or veteran status, genetic information, gender identity, transgender status, marital status, or any other classification protected by applicable federal, state, or local law. This policy of Equal Employment Opportunity applies to all policies and programs relating to recruitment and hiring, promotion, compensation, benefits, discipline, termination, and all other terms and conditions of employment. Any applicant or employee who believes they have been discriminated against by the Company or anyone acting on behalf of the Company must report any concerns to their Human Resources Business Partner, Legal, or Compliance immediately. The Company will not retaliate against any individual because they made a good faith report of discrimination.