Senior Product Manager - Acquiring Host

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Company Description

About Teya

Teya exists to make sure that every small and growing business in Europe has the opportunity to thrive. We want to become Europe's go-to software solution for these businesses, simplifying their every day and helping them reconnect with the joy of running their business. We've built a fast-paced, energetic, and innovative environment that is dedicated to bringing the best solutions to customers.

Job Description

Your Team

You will work with a diverse team to help shape the future of our Acquiring Department by being part of our Acquiring Host team. This team manages our Acquiring Host; we manage the transaction authorization flow from our gateways to the International Payment Schemes (IPS), the outgoing and incoming Clearing flows from the IPS, the Fee calculation for our Merchants, and much more!

Your Role

As an Acquiring Host Product Manager, you will be working with a strong team that has experience in Fintech and help shape the future of our Acquiring offering. You'll lead the product so we can ensure the best Merchant experience that is scalable and secure. You will:

1. Product Strategy and Roadmap
   • Contribute to and drive the product roadmap, align product goals with company objectives, and manage trade-offs in metrics
   • Develop and execute Go-To-Market (GTM) strategies, analyze issues in rollouts, and propose solutions
   • Lead product discovery initiatives to keep our host ahead of industry standards, stay informed about market trends and competitor offerings
2. Data Analysis and Insights
   • Generate insights and analyze past trends, make data-driven decisions to inform product strategy
3. Engineering Collaboration
   • Understand key engineering concepts such as SLAs, SLOs, availability, reliability, and test environments
   • Balance technical debt management with new feature releases
   • Utilize observability tools (logs and metrics) to monitor product performance
   • Ensure the product meets European regulatory requirements (PCI, GDPR, Data Retention, etc.)
4. Stakeholder Management and Project Coordination
   • Manage dependencies with cross-functional teams including Platforms, Scheme partnerships, Data, Compliance, and Onboarding teams regularly
   • Manage external dependencies with key providers
   • Identify and mitigate risks, build scenarios, and manage project timelines.

Qualifications

Requirements

• 3+ years of product management experience in the payments or fintech industry
• Have experience with Acquiring or Issuing platforms
• Strong understanding of acquiring products, including concepts like pre-auth, DCC, refunds, PCI, and chargebacks
• Experience working with card schemes and navigating regulatory constraints
• Excellent stakeholder management and communication skills
• Strong project management abilities with a track record of delivering complex projects

Additional Information

The Perks

• We trust you, so we offer flexible working hours, as long it suits both you and your team;
• Physical and mental health support through our partnership with GymPass giving free access to over 1,500 gyms in the UK, 1-1 therapy, meditation sessions, digital fitness and nutrition apps;
• Our company offers extended and improved maternity and paternity leave choices, giving employees more flexibility and support;
• Cycle-to-Work Scheme;
• Health and Life Insurance;
• Pension Scheme;
• 25 days of Annual Leave (+ Bank Holidays);
• Office snacks every day;
• Friendly, comfortable and informal office environment in Central London.