Senior Product Manager

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

Trilateral Research is recruiting for a Senior Product Manager to join our Socio-Tech for Good team. This role can be conducted remotely within the United Kingdom, although there is expected to be travel (especially in/around London) for events and project meetings.

As part of this team, you will be responsible for owning, developing, and executing the product strategy to realise the vision for a product targeting the AI assurance market.

Our company and what we do

At Trilateral Research, we build Responsible AI (RAI) products and deliver services that empower organisations to develop and deploy AI responsibly. Our products and services are grounded in over 15 years of pioneering research and methodological innovation. Our award-winning solutions tackle the most complex, sensitive social issues facing our societies today, including child safeguarding, public health improvement and climate action.

Key responsibilities to include but not limited to

Product Strategy, Product Roadmap

• Define and execute the product strategy, incorporating changes in the global AI regulatory landscape and advising Senior Management on courses of action.

• Develop, define, and execute the product roadmap to deliver against the product strategy.

• Manage product requirements, using agile principles, that enable the product team to deliver against the product roadmap.

• Collaborate with internal teams and work closely with the Engineering Manager to leverage Trilateral's in-house expertise for ideation, validation, and consultation.

Sales, Marketing, Customer Satisfaction

• Lead the provision of marketing and sales enablement inputs to the relevant teams.

• Drive customer research and gather market feedback to validate product-market fit, to inform the product strategy and roadmap.

• Drive customer satisfaction of the product through direct engagement (e.g., onboarding and training) and indirect engagement (e.g., product analytics and other feedback mechanisms).

• Define the product's GTM and RTM strategies, including pricing strategies and models, in collaboration with the relevant internal teams.

Innovation

• Manage the inputs, outputs, documentation, and decisions within the company's Product Management Committee (PMC).

• Identify product discovery/experimentation needs to advance the product's value and seek approvals via the PMC.

• Ensure that relevant sociotechnical considerations are incorporated into product planning and execution.

• Proactively collaborate with the product team/internal stakeholders to identify, capture, and pursue funding for a pipeline of future innovation areas.

Product Management Function

• Drive the cultivation of best practices to help ensure a consistent company approach to product management.

• Collaborate with the Product team to incorporate feedback, to ensure continuous improvement is a priority to the product management function.

Required education and experience

Essential:

• Bachelor's degree to support responsibilities (preferably in a business-related discipline).

• Minimum of 4 years' experience in product management within a SaaS environment.

• Experience applying agile principles, tools, and methods for software/product development.

• Experience influencing and executing strategies across the software development lifecycle, including discovery, development, and production.

• Experience leading pilot and evaluation efforts with prospective customers to inform product requirements, roadmap, and strategy.

• Experience prioritising and planning product goals to meet business objectives.

• Proven experience working in interdisciplinary product teams and communicating effectively with diverse stakeholders.

Desirable:

• Experience of working with public sector clients.

• Certifications or accreditations in project management methodologies, e.g., APMP, PMQ, PRINCE2, PPM, CSM, Agile/Scrum.

• Leadership and/or people management experience.

Professional knowledge and technical skills

Essential:

• Proven project and product management skills including product strategy definition, coordination, monitoring, user testing, prioritisation, and evaluation of product vision and roadmap.

• Working knowledge of business value propositions to support marketing and sales efforts within target markets.

• Demonstrable understanding of sociotechnical development and explainable AI.

• Proven expertise and knowledge in the RegTech or AI assurance industries (or closely related areas).

• Competent working with Microsoft applications (Office Suite, SharePoint) and project management software (Confluence, Jira etc.)

• Strong ability to navigate complexity, reduce uncertainty and chart a well-reasoned plan of action.

Desirable:

• Demonstrable interest in/understanding of the sociotechnical implications of using data science and cloud platforms for delivering social good.

Interpersonal skills

Essential:

• Target driven.

• Advanced English verbal and written communication skills.

• Advanced presentation and facilitation skills.

• Active listening skills with an ability to use emotional intelligence in a working environment.

• Effective time management skills, with the ability to manage a varied workload within strict deadlines.

• Proficient relationship management skills with an ability to build trust and guide internal and external stakeholders.

• Adaptable and willing/able to change project direction in line with business goals.

What else do I need to know?

Location: This position is open to candidates based in the United Kingdom.

Contract type: Permanent Employment Contract

Start date: ASAP

Salary: Commensurate with experience

Hours: Full-time

Our compensation package includes:

• Competitive salary

• Enhanced holiday entitlement increasing with service

• Company sick pay and family friendly pay

• Flexible working hours

• Remote working/working from home options

• Enhanced pension scheme based on service

• Continuous career development

Please note that the closing date for applications is the 7th of March at 1pm GMT. Our hiring team will be continuously reviewing applications as they are submitted. We receive a high volume of applications, and we will only be able to progress applicants that meet all the essential requirements listed in this description.

How to apply?

Please submit your CV and cover letter, linking your experience to our requirements and complete all application questions, to have your application considered. References will be required prior to appointment and candidates must be eligible to work in the country the role requires.

We are an Equal Opportunities employer and positively encourage applications from suitably qualified and eligible candidates, regardless of their age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We are a Disability Confident committed and Living Wage employer.

At Trilateral Research, we value privacy and data protection rights. We have a longstanding data protection culture and promote robust ethical standards in data management and research ethics. Please read our Recruitment Privacy Notice in relation to our recruitment activities before submitting your application to work with us.