Senior Product Manager

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Job description

We're looking for people to join the Access family, who share our passion for believing in better, and who will help us continue to grow. Love Work. Love Life. Be You. - is central to our success and how we give our customers the freedom to do more of what's important to them. What does Access offer you? We offer a flexible, hybrid working environment where you can balance work and life while maintaining a strong office team-based culture. We deliver on what we say, taking the development of our people seriously. We'll work with you to progress your success plan and provide opportunities to accelerate your career. On top of a competitive salary, our standard 25 days holiday (which goes up the longer you're with us), and a matched pension scheme, you'll also be able to choose from a range of benefits to suit you. We're an organisation that likes to give back, so you'll also have one charity day allocated to support a cause that matters to you. About you: We are looking for an experienced Senior Product Manager to drive creation and development of our core ERP multi-product offerings. In this role, you work with a team of Product Managers to package a portfolio of integrated products that serve a broad range of customers across several market segments. You will work with multiple product teams and engineering across Access to ensure that the suite offers a best of breed functionality leveraging the Access Evo platform. This is a high-impact role where you will influence the future of our offerings, create synergies between products, and ensure cohesive alignment across the suite. Day-to-day, you will: • Execution of Product Suite Strategy and Vision: You will take a key role in the creation of ERP product suites, ensuring that individual software components complement each other and deliver value as an integrated system. • Cross-Product Collaboration: Collaborate with product teams, engineering, design, marketing, and operations to align product strategies, ensuring seamless user experiences across the suite. • Customer-Centric Development: Drive product decisions based on deep customer understanding. Conduct user research, market analysis, and gather customer feedback to prioritize features that address customer pain points and enhance user engagement. • Roadmap Ownership: Own and communicate the product suite roadmap, balancing long-term innovation with short-term business needs. Ensure individual products align with the broader company strategy and customer goals. • Metrics & Performance: Define and track KPIs for each product within the suite, as well as for the overall portfolio. Use data-driven insights to measure success and identify areas for improvement across the product suite. • Stakeholder Management: Regularly interface with internal stakeholders (leadership, sales, marketing, etc.) and external customers to gather feedback, align on priorities, and drive awareness of the product suite's vision and strategy. • Market Research & Competitive Analysis: Stay updated on industry trends, emerging technologies, and competitors to ensure the suite remains competitive and relevant. • Mentorship & Leadership: Support junior product managers across the team, fostering a collaborative culture and helping build a world-class product management organization. • Sales & Marketing Collaboration: Work closely with sales, marketing and product marketing teams to help drive go-to-market programs, ensuring product positioning, messaging, and marketing materials are aligned with commercial goals. • Pricing & Monetisation: Input into product pricing, licensing models, and subscription offerings that optimise revenue while maintaining market competitiveness. Your skills and experiences might also include: • Experience working across a multi-product portfolio • Ideally you will have experience leading team members • Demonstratable experience of working with stakeholders from start to end • Bringing ideas to the team and providing good insight on why that would work and why it will be the best option What are we all about? The Access Group is one of the largest UK-headquartered providers of business management software to small and mid-sized organisations in the UK, Ireland, USA and Asia Pacific. It helps more than100,000 customers across commercial and non-profit sectors become more productive and efficient. Our products and solutions go beyond providing technology, we connect the right people with the right data, at the right time, through Access Workspace. At Access, we are committed to creating a welcoming and inclusive environment where everyone can thrive. If you're excited about this role, (even if your previous experience doesn't align perfectly), you might just be the perfect fit for us! We wholeheartedly believe in equality for all and the transformative power of diversity. Why not join our vibrant team where you can love what you do, love how you live, and most importantly, be authentically you? Let's make a difference together. Love Work. Love Life. Be You.