Senior Product Manager

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Acre is rebuilding the UK's £1.4 trillion mortgage market from the ground up, with a completely new, end-to-end management system for mortgages.

Our platform cuts out the unnecessary admin, pain and friction from buying a home. We're covering the entire journey, from figuring out what you can borrow, to getting your keys. We're guided both by the voice of real home buyers and by our close relationships with brokers, lenders and insurers.

After a hugely successful 2023, during which we achieved an impressive 400% year-on-year increase in mortgage volume, we have sustained this momentum by doubling our market share in 2024. To keep pace with our growing user base and maintain Acre's position at the cutting edge of innovation in the mortgage market, we are looking to expand our team.

The Role

We are seeking an experienced and customer-focused Product Manager to lead the development and continuous improvement of our consumer services tailored for homebuyers as a part of our product team. Your work will develop and ship services that surprise and delight homebuyers and support them through the whole experience of buying and selling their home.

The ideal candidate will bring a curious mindset, eager to learn about mortgages, insurance, conveyancing and financial advice while having a strong background in product management for consumer services (apps, websites), with experience in leveraging user data to optimise products.

Acre is a product-led organisation and we believe strongly in collaboration between product, design, and engineering. There is no limit to the growth you can create as a part of our team which already facilitates a large share of the UK's mortgages.

Responsibilities

As a Senior Product Manager in our product team, you'll be responsible for delivering the following inside of your areas of responsibility:

• Own the product lifecycle, from ideation to launch of new products, improvement and maintenance of existing ones, ensuring they align with the company's strategic goals and quality standards.
• Define product vision, strategy, messaging, and roadmap, based on a deep understanding of the homebuyer market, user needs, and business objectives.
• Work closely with designers, creative software developers, and our users to build, ship and refine product features that resonate with homebuyers, balancing technical feasibility with user needs.
• Test your designs with your users, in person or in the product via A/B tests, to validate assumptions, iterate on features, and optimise performance and engagement.
• Leverage user data and analytics to gain insights into customer behaviour, using this data to inform and prioritise the product backlog, with a focus on user engagement and revenue growth.
• Monitor key performance indicators (KPIs) related to user growth, engagement, and revenue, adjusting the product strategy as needed to meet targets.
• Champion the voice of the customer, ensuring that the app meets the needs and exceeds the expectations of homebuyers.
• Collaborate with marketing, sales, and customer success teams to develop go-to-market strategies that enhance user acquisition, retention, and revenue.
• Develop and maintain strong relationships with key users, stakeholders, and partners to ensure the services evolve with market demands.
• Foster a culture of continuous improvement within the product team, encouraging experimentation and innovation.

About you
As our Senior Product Manager, we would expect you to possess and demonstrate the following experience and skills.

Experience:

• Bachelor's degree or equivalent practical experience.
• 4 years of experience in product management or related technical role, preferably with consumer or B2B apps maintained over time.
• Fintech, real estate, or related industries a plus.
• Demonstrated ability to own core metrics and use data and analytics to drive product decisions.
• Experience in managing the entire technical product lifecycle, from concept to launch to scaling.

Skills:

• Excellent communication and interpersonal skills, with the ability to build relationships and collaborate effectively across teams and with customers.
• Strong technical and analytical skills with a data-driven mindset.
• User-centric approach with a passion for creating seamless and engaging customer experiences.
• Proficient in product management tools and techniques, including Agile methodologies, and an opinionated understanding of why you work the way you work.
• Strong project management skills, with the ability to manage multiple priorities and deadlines.
• Experience launching things from scratch and working in a startup or early-stage team / company.

What we offer:

• Chance to make an impact within a fully funded, early-stage Fintech start-up in a unique position to make a difference to the mortgage market.
• Competitive salary.
• Opportunity to earn grants from our EMI option scheme.
• One week of free accommodation for those relocating.
• Matched pension contribution up to 4%.
• Suite of healthcare benefits.
• Vibrant office in Shoreditch with monthly social events.
• See our careers page for more of what we offer.

We're looking for people that will get stuck in and make a difference. We have a great collaborative, entrepreneurial team that are passionate about what they do. If you want to join a team that is tackling a big problem space, then we'd love to hear from you.

We're eager to receive applications from all backgrounds, including from people of colour, the LGBTQ+ community, people with disabilities, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds. If there's anything we can do to accommodate your specific situation, please let us know.