Senior Product Designer

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Overview

We're Kingfisher, A team made up of over 78,000 passionate people who bring Kingfisher - and all our other brands: B&Q, Screwfix, Brico Depot, Castorama and Koctas - to life. That's right, we're big, but we have ambitions to become even bigger and even better. We want to become the leading home improvement company and grow the largest community of home improvers in the world. And that's where you come in.

At Kingfisher our customers come from all walks of life, and so do we. We want to ensure that all colleagues, future colleagues, and applicants to Kingfisher are treated equally regardless of age, gender, marital or civil partnership status, colour, ethnic or national origin, culture, religious belief, philosophical belief, political opinion, disability, gender identity, gender expression or sexual orientation.

We are open to flexible and agile working, both of hours and location. Therefore, we offer colleagues a blend of working from home and our office, with this role being based from our Paddington office. Talk to us about how we can best support you.

Kingfisher has big ambitions to grow e-commerce sales with our stores at heart, to make efficient use of our estate, drive outstanding customer experiences, and provide our colleagues with the best tools to do their jobs efficiently and effectively.

We are looking for a Senior Product Designer to lead the design and delivery of creative, highly crafted solutions for digital products within the Kingfisher group, working across well-known household brands. In this role, you'll collaborate with multidisciplinary teams, including Product Designers, Service Designers, Design Researchers, Product Owners, and Developers, to deliver industry-leading features that improve complex user journeys.

You will work closely with Design Leads and your product team to create, test, and refine ideas through a fast-paced, Lean delivery process, ensuring solutions meet customer needs and align with business goals.

What's the job?

As part of this dynamic environment, you will take projects from concept through to completion, contributing to the development of high-impact features and components. Your ability to think holistically about the customer experience, while balancing the technical and strategic aspects of the business, will be crucial to driving innovation and delivering exceptional user experiences.

We are looking for someone that

• Takes ownership and responsibility for their work
• A self-starter who identifies opportunities and potential problems
• Able to adapt and flourish in a rapidly changing environment
• Excellent attention to detail
• Inquisitive and eager to continuously improve and learn, staying up to date with new technologies, industry and design trends
• Naturally collaborative and curious, happy to challenge established thinking and promote new ideas
• A strong storyteller and presenter, keen to represent your own thinking
• Who gives and receives quality feedback in equal measures
• Is strategic and systematic when navigating ambiguity

All Kingfisher Designers:

• Can work collaboratively with inter-disciplinary teams to develop crafted customer experiences
• Apply conceptual thinking, combining user needs, business goals and technical realities
• Define the user experience through sketches, information architecture, wireframes and user flows
• Prototype concepts to help communicate approach and for validation through testing
• Communicate design rationale and approach, and how it relates to research findings, brand requirements and user needs
• Create lightweight specifications and style guides to supplement designs/prototypes for delivery teams

What you'll bring

• Extensive experience designing user interfaces for real-world products.
• Ensure your designs align with the overall service proposition, making features scalable and best in class.
• Collaborate with other workstreams to maintain consistent customer experiences.
• Confidently lead the entire design process from concept to delivery.
• Simplify complex systems with intuitive design solutions.
• Extensive experience with design and prototyping tools (e.g. Figma, Sketch, Adobe CC, Abstract, proto.io).
• Proficient in design fundamentals (layout, visual hierarchy, colour, typography, iconography).
• Skilled in various methods to convey ideas (sketches, wireframes, storyboards, prototypes, etc.).
• Work with Design Researchers and Service Designers to validate hypotheses through testing and apply findings effectively.
• Understand modern web and mobile technologies and their impact on design feasibility.
• Lead creative and stakeholder workshops, ensuring valuable outcomes.
• Consider opposing viewpoints and adjust solutions accordingly.
• Be accountable for the design, consistency, and accessibility of the products you and your team work on.
• Experience in eCommerce design.
• Support Lead/Product Owner with input on project scope, scale, and timelines.

How does this role align to our behaviours?

Be Customer Focussed - constantly improving our customers experience

• We listen to our customers and colleagues
• We innovate products and experiences to stay ahead

Be Human - leading with purpose, humanity and care

• We do the right thing
• We invest in our people and build great teams

Be Curious - thrive on learning, thinking beyond the obvious

• We focus externally, globally and build the long term
• We experiment and share our learnings

Be Agile - building trust and empowering people to work with agility

• We act with pace, not perfection, role modelling 80/20
• We take risks, fail fast and adapt quickly

Be Inclusive - inspiring diverse teams to achieve together

• We celebrate difference as a strength
• We collaborate, breaking down silos

Be Accountable - owning the plan, delivering results and growth

• We focus on performance outcomes
• We prioritise and simplify for others

At Kingfisher, we value the perspectives that any new team members bring, and we want to hear from you. We encourage you to apply for one of our roles even if you do not feel you meet 100% of the requirements.

In return, we offer an inclusive environment, where what you can achieve is limited only by your imagination! We encourage new ideas, actively support experimentation, and strive to build an environment where everyone can be their best self. Find out more about Diversity & Inclusion at Kingfisher here!

We also offer a competitive benefits package and plenty of opportunities to stretch and grow your career.

Interested? Great, apply now and help us to Power the Possible.

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