Senior Platform Engineer

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Our Mission
Reduce inequity by helping immigrants move money home, and become the leading cross-border fintech for emerging markets.

The Team
-> Founded by Harvard grads / 3rd-time founders --- also founded Segovia (successful exit) and GiveDirectly (>300M revenue, fastest-growing NGO).
-> Top performers from top and varied organizations (e.g., Bain, Bolt, Google, McKinsey, SafeBoda, Uber, Zipline) --- we like moving fast, and we hire people that do as well.
-> Driven by mission, guided by values (see below) - in deed, not just word.
-> Team as global as the mission, >30 languages from 25 countries (i.e., if you're interested in learning to make Chicken Moambe, we're the place).

About Us
Taptap Send is backed by top VCs (Spark, Canaan, Reid Hoffman, Breyer Capital, etc.), rapidly growing and a great place for those looking for both impact and a fast-paced tech startup environment. Read more about the journey in Reid Hoffman's words or TechCrunch article

Launched in 2019, Taptap is tapping into a transformative shift in global finance: from banks to phones. While this has affected wealthier countries as well, it has been nothing short of a revolution for the emerging markets where the overwhelming majority of population had been unable to access digital finance previously. Taptap Send allows immigrants to send money home instantly and with no fee*, saving money in the process. With a formal market size of >700B alone, we've got a lot more saving to do for our users. Our mission is to reduce inequity by helping immigrants move money home, and become the leading cross-border fintech for emerging markets. And that's just the beginning...

*We charge fees for transfers on fixed exchange rate corridors (e.g., XOF, XAF).

Our Investors
Spark Capital, Canaan, Reid Hoffman, Breyer Capital (Jim Breyer), Unbound (Shravin Mittal), Wamda (Fadi Ghandour), Firstminute Capital, Slow Ventures (Sam Lessin), Helios Partners (Souleymane Ba), Crossbeam Ventures (Ali Hamed), Nikesh Arora, Samih Toukan, and many other context-specific angels

The Role

The Platform Engineer is responsible for building, automating, and scaling Taptap's cloud infrastructure, including AWS services, critical IT services, and the systems Taptap uses to monitor and operate its systems.

The ideal candidate for this role loves writing python and using docker and terraform to automate cloud infrastructure, enjoys the challenge of optimizing for cost and scale, and is happy in an environment of continuous improvement and growth.

Responsibilities

• Own and mature Taptap Send cloud infrastructure for improved cost effectiveness, reliability, and scalability.
• Drive Taptap Send infrastructure as code projects and architecture including improving and remediating to make IaaC at Taptap Send more modular and maintainable.
• Work with other engineering teams to assure optimal operation of Taptap Send's systems including responding to large-scale incidents and other day to day operational responsibilities
• Assure effective integration between Taptap Send's cloud environment and core IT systems
• Participate in the Taptap Send service reliability process

Requirements

• Hands-on cloud experience, especially in AWS. AWS certification preferred.
• Hands-on experience developing scalable, modular infrastructure as code projects using tools like Terraform, Cloudformation, and Ansible
• Fundamental knowledge of cloud networking
• Hands-on experience with Docker and container schedulers including AWS ECS & EKS, Kubernetes, Mesos/Marathon, or Docker Enterprise.
• Familiarity with industry leading CI/CD tools including Jenkins, GitHub Actions, BitBucket Pipelines, CircleCI, BuildKite, etc.
• Familiarity with industry leading monitoring tools, like Datadog, Honeycomb.io, or Grafana
• Experience with hands-on software engineering as part of a larger team or project (open-source experience acceptable)
• Experience programming in Python. Other systems programming experience (examples: Java, Kotlin, Scala, Clojure) a plus
• Experience administering or integrating with identity management systems for SSO, including AWS IAM, Okta, Active Directory
• Degree in Computer Science, IT, or similar field; a Master's is a plus or seven years' equivalent experience

Taptap Values

Impact first

Team next

Accept reality

Propose solutions

Win with grit

Be proactively candid, with yourself and others

Love the particular

Own it

Create positive energy

Maybe, even have fun

Taptap Send is an equal opportunity employer dedicated to building an inclusive and diverse workforce. All employment decisions are decided on the basis of qualifications, experience and business need. We strongly encourage applications who are members of underrepresented communities to apply.

If you require reasonable adjustments to be made during the recruitment process, please do not hesitate to let us know. Any information you provide us in this respect will only be used to accommodate your requirements.

Note: we recognize imposter syndrome is real - any candidate that does not perfectly fit every characteristic of this role is still strongly encouraged to apply.