Senior Performance Analyst

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Detailed job description and main responsibilities

DUTIES AND RESPONSIBILITIES

1. To assist the Head of Performance & Senior Performance Lead in providing a professional Trust-wide performance information service, fully utilising the Trusts multiple systems with the appropriate complex query methods and tools.
2. To assist in the day-to-day supervision of the Trusts Data Quality function and work collaboratively with operational teams and the Data Insights team to develop solutions to data related issues.
3. To be able to interpret, extract, manage and analyse highly complex datasets using spreadsheets, databases and other analysis tools.
4. Utilise system knowledge to advance the Trust with data collection and performance reporting solutions for; local & national performance standards, referral pathways and clinical multidisciplinary team (MDT) meetings. To plan change with the appropriate department heads, clinical service managers etc. To implement new processes and data solutions to meet current and anticipated requirements.
5. To discuss complex issues with members of the team and the users of the service to implement the best solutions. To input expert advice and knowledge for the direction of the team.
6. To assist the Head of Performance & Senior Performance Lead in the development of key performance indicators (KPIs) and other information to support service improvement at corporate, divisional and individual level.
7. Strongly support and progress the Christie to position itself in readiness for National Cancer Standards, Cancer Waiting Times Database (CWT), the Electronic Patient Record, and provision of the National Waiting List Minimum Data Set. To work with the Heads of Performance Management, Income Team, Data Insights, Data Engineering and operational teams on the complex processes involved. To identify changes in processes and identify risks ensuring that the Trust can meet these national timetables and targets.
8. As a senior member of the Performance Management Department, work with all clinical divisions, develop and implement systems to monitor the Trusts activity and performance throughout the year. To be an active member of the Trust's internal monitoring groups along side representatives from Data Insights, Data Engineering and Finance. To lead on all performance input, bringing expertise and knowledge to the group.
9. Engage with clinicians and managers to assess and advise the most effective way to analyse and present data for greatest impact. To lead and guide the department on various projects as they arise.
10. Work with Data Insights and Data Engineering teams to provide operational information to support patient management and any other functions as necessary. Having the responsibility to adapt performance information systems to meet the specification of others.
11. To act as a leading member of the Trust's internal performance reporting groups to help in integrating the Trusts' information resources at a senior level by drawing on experience and intricate knowledge of Trust data systems. To promote information governance and ensure members of the group are advised by Trust representatives on all appropriate matters.
12. To maintain an up to date knowledge of developments of NHS Information flows, data requirements and collection methodologies employed.
13. Actively feedback and represent the operational function of the performance and Data Quality department in all relevant Trust wide groups, also further specialised local groups as required.
14. Responsible for day-to-day operational supervision of the junior members of the Data Quality team and provide a coaching and training role as and where appropriate as part of their personal development.
15. Use external and internal relationships along with NHS policy to maintain an up to date knowledge of local and national developments, documentation, procedures and targets for the main areas of work within the responsibility of the post. To seek regular training and development and every opportunity.
16. Any other tasks deemed relevant and appropriate to the post as identified by the line manager

Additional Requirements

1. Follow risk management procedures at all times, including the identification, assessment and management of risk within the division.
2. To abide by all Trust policies and procedures.
3. To be responsible for own professional/personal development, including participating in 6 monthly appraisal and personal development planning.
4. To ensure all the principles and practices associated with Caldicott and Data Protection legislation are rigorously adhered to.

Person specification

Qualifications

Essential criteria

• Degree or equivalent in a Performance or Information Management discipline and/or extensive and comprehensive experience in an NHS Information environment
• NVQ Level 5 or equivalent relevant experience

Desirable criteria

• Post graduate information management and/or relational database qualifications

Experience

Essential criteria

• Comprehensive experience working within an NHS Cancer data/information-based environment
• Experience of Hospital/Patient based systems. (E.g. PAS, MOSAIQ etc.) Preferably acquired in a Cancer data/information-based environment
• Familiarity with Cancer Network aims objectives and structure
• Experience of supervising a team, staff development, coaching skills

Desirable criteria

• SQL server/query building experience

Skills

Essential criteria

• High skills level and experience of Microsoft Office Suite, Access and Excel with a strong emphasis on systems design and development
• Good communication skills and the ability to work with a wide range of people
• Strong Data Analysis and Information presentation skills, both oral and written
• Ability to work logically with great attention to detail

Desirable criteria

• Strong Data Analysis skills
• Project Management Skills

Knowledge

Essential criteria

• Sound understanding of NHS Cancer reporting requirements and the implications on data collection and Information
• In depth knowledge of PC based Applications - Microsoft Office with particular attention to Excel and Access
• Sound knowledge of other Information gathering and management systems
• Knowledge of NHS data definitions, with an understanding of key targets for the NHS and its information systems

Desirable criteria

• In depth knowledge of other PC based Data collection and management Applications - e.g. SQL Server, Tableau Business Intelligence software
• Sound knowledge and experience of the following information products and themes
• NHS Statutory Returns
• Data recording Definitions
• Commissioning information issues
• Data collection and Reporting
• Clinical Information needs

VALUES

Essential criteria

• Ability to demonstrate the organisational values and behaviours
• Tactful and diplomatic
• Enthusiastic and motivated
• Conscientious and hard working
• Keen to learn new skills

OTHER

Essential criteria

• Ability to lead and focus on the successful completion of projects
• Ability and willingness to take responsibility for and to act on, decisions made with authority and a degree of autonomy
• Capacity to handle several in-depth, projects simultaneously
• Tenacious in problem solving and implementation of workable solutions

Desirable criteria

• To actively develop other members of staff under your management to a high standard of professional achievement

The closing date for this post may be extended if there are insufficient applicants or brought forward if there is a high volume of applicants.

Application Information - If you have not heard from us within four weeks of the closing date, I regret that on this occasion your application will have been unsuccessful.

Sponsorship Information - We are an approved sponsoring organisation. Applications will be considered from applicants requiring sponsorship alongside all other applications. Please be aware, not all roles are eligible for sponsorship. You can review the list of eligible role and requirements on the government website.

Pre-Employment Checks - To confirm your suitability for the role, we will carry out pre-employment checks in line with NHS Employment Check Standards. These include:

• Identity verification
• Right to work check
• Disclosure and barring service (DBS)/Criminal record check (dependent on role, payment of this will be the applicants responsibility)
• Professional registration and/or qualification check
• Occupational health assessment
• Employment history and reference validation

All applicants external to The Christie NHS Foundation Trust will be required to provide their HMRC employment history to cover the most recent three years employment. This information will used to validate employment history and references.

If you require sponsorship, we will assess your eligibility based on current government guidance. If the role is not eligible and you cannot demonstrate your right to work, your conditional offer may be withdrawn.

If You're Offered the Role - you will be agreeing to The Christie NHS Foundation Trust transferring the information contained in this application to its preferred applicant management system. If you are offered a job information will also be transferred into the national NHS Electronic Staff Records system. Please note, all communication regarding your application will be made via email, please ensure you check your junk/spam folders as emails are sometimes filtered there.

The Inter-Authority Transfer (IAT) process is a critical and beneficial component of ESR and will form part of the recruitment process. In the event that you are successful following interview your previous NHS employment data, if applicable will be transferred from your current / most recent employer.

Sponsorship Information - We are an approved sponsoring organisation. Applications will be considered from applicants requiring sponsorship alongside all other applications. Please be aware, not all roles are eligible for sponsorship. You can review the list of eligible role and requirements on the government website.

No Smoking Policy - You should be aware the Trust operates a No Smoking Policy and therefore employees are not permitted to smoke at work.

Additional Information - We want to ensure that everyone who works at the Christie or uses our services is welcomed, valued and treated with dignity and respect. The Christie values diversity and is committed to ensuring equal opportunities for all and fair representation across the organisation at all levels. In support of these commitments, we particularly welcome applications from Black, Asian and other ethnic minority people and people with disabilities for this post. Appointment will be only on merit.

We are committed to creating a balanced and diverse workforce. As such we welcome and encourage applications from people of all backgrounds. Together we will foster inclusion and tackle inequity and health inequalities in cancer care.

As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy.

The Christie NHS Foundation Trust is committed to the highest standards of ethical conduct and integrity in all our activities. We have a zero-tolerance approach to modern slavery in any of its forms, including slavery, servitude, forced or compulsory labour, and human trafficking. We are fully committed to acting ethically and with transparency in all our business dealings and relationships, and to implementing and enforcing effective systems and controls to ensure modern slavery is not taking place anywhere in our organisation or supply chains.

Employer certification / accreditation badges

Documents to download

• Job Description & Person Specification (PDF, 210.0KB)
• The Christie Values and Behaviours (PDF, 919.5KB)
• Strategy Brochure (PDF, 1.0MB)
• Travel to The Christie (PDF, 3.8MB)