Senior People Operations Officer

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Job Introduction

Senior People Operations Officer

• £35000 per annum
• Medicash - Healthcare benefits, including dental, optical and therapy treatments (includes up to 4 dependent children)
• Aviva Digicare - Free annual healthcare check
• Exclusive Benefits & Wellbeing site (Perks at Work)
• Entertainment discounts - up to 55% off cinema tickets
• Health & Wellbeing discounts - Discounts for Nuffield Health (20%) and Pure Gym (10%)
• Travel discounts - Discounts with holiday companies such as TUI and Expedia
• Shopping discounts - Save up to 15% at high street and online stores by purchasing Shopping Cards
  • Meals on duty
  • Vodaphone discounts
  • Pension scheme and Life Assurance
  • Employee Assistance Programme
  • 23 days + BH's and additional day off for your birthday
  • 2 days additional leave, following return from Maternity leave during first year back
  • Competitive and supportive family benefits
  • Day off for baby's first birthday
  • Holiday purchase scheme
  • On-going training & development and career pathways
  • Professional subscriptions paid
  • Financial wellbeing programme and preferred rates on salary finance products

We are seeking a Senior People Operations Officer who will be responsible for ensuring efficient staff management and operational logistics. Key duties of the role include overseeing daily staffing, coordinating team communication, and ensuring compliance with policies. They manage attendance, scheduling, payroll, timesheets, pay queries, and onboarding. The role involves close collaboration with departments like culinary and HR to maintain accurate records. In the Head of People Operations' absence, they lead the People Team, providing guidance to ensure high standards. Their role is crucial in maintaining a productive, well-coordinated workforce.

Who We Are:

Levy UK & Ireland is the vibrant and exciting sector of Compass Group, the world's largest catering company. We work at some of the greatest venues in the world, delivering legendary experiences in food, drink, and hospitality.

In the UK, we are proud to have a wealth of long-standing partnerships with venues across sport, entertainment, and events. Our partnerships include venues such as Wimbledon, Twickenham, Edgbaston, Tottenham Hotspur, Chelsea, Principality Stadium, Scottish Event Campus (SEC) and ExCel London.

We are culinary champions - it's what we do and it's what we are passionate about. At the core of our work is the belief that sustainably sourced great food and drink, coupled with exceptional service is key to creating legendary experiences.Focused on doing the right thing' for our people and the planet, sustainability, wellbeing, diversity and inclusion are at the heart of what we do.

We are official partners of the British Paralympic Association and are proud to pay all our team members at least the Real Living Wage or London Living Wage.

We collaborate with some of the UK's most game-changing and well-loved brands, all sharing our vision for bringing best-in-class experiences.

More about the role:

• Staffing & Scheduling: Manage daily staffing, update schedules, and resolve attendance issues.
• Payroll: Verify timesheets and ensure accurate payroll processing.
• Communication: Liaise between People Operations and other departments; handle inquiries.
• HR Compliance: Ensure compliance and manage HR records for new hires and changes.
• Agency & Vendor Management: Coordinate with staffing agencies and vendors.
• Data & Reporting: Maintain records and generate reports for staffing and payroll.
• Team Leadership: Lead the team in the absence of leadership and organize meetings.
• Continuous Improvement: Implement process improvements and stay updated on HR practices.
• Event & Project Support: Assist in event planning and support special projects.

About you:

• A minimum of 2 years of experience in human resources, operations, or people management, preferably in a fast-paced environment.
• Prior experience in a senior or supervisory role is highly desirable.
• Strong leadership skills with the ability to inspire and manage a team
• Excellent communication and interpersonal skills
• Exceptional attention to detail and organisational skills
• Ability to work under pressure and manage multiple priorities in a fast-paced environment
• A passion for delivering outstanding customer service
• Flexibility to work evenings, weekends, and public holidays as required by the events calendar

If you're a dedicated people & operations management professional with a drive for excellence and a desire to grow in a dynamic environment, we want to hear from you! Join us in creating unforgettable experiences for our clients.

At Levy UK & Ireland, we take pride in fostering a workplace culture that celebrates diversity and promotes inclusion. We believe that our differences are our greatest strengths, and we are committed to creating an environment where every individual is valued, respected, and empowered.

Our team is a vibrant tapestry of backgrounds, experiences, and perspectives, which enriches our creativity, innovation, and overall success. We are dedicated to providing equal opportunities, promoting fairness, and ensuring that all voices are heard.

We firmly believe that a diverse team leads to innovation and creativity. We welcome candidates from all walks of life and backgrounds to join us in our mission to create a supportive and equitable work environment where everyone has the chance to excel and collaborate.

Join us in our journey towards a more diverse and inclusive world, where every person has the chance to thrive and contribute their unique talents. Together, we can achieve greatness.