Senior People Officer

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If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme. We also offer a number of family-friendly benefits, including work-life balance policies.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

The salary scale above has been agreed as part of the NHS Agenda for Change pay award for 2024/2025 and will be implemented in November 2024 backdated to 1st April 2024 where applicable.

Job overview

We are seeking to appoint an enthusiastic and compassionate Senior HR/People Officer to support our Corporate services, based at our Preswylfa offices in Mold.

You will work alongside the People Business Partner to provide HR advice to a variety of clinical and non-clinical managers.

You will be required to travel across North Wales to attend meetings on a weekly basis within this role.

Main duties of the job

You will support on complex HR matters and queries arising from employees and managers. To improve the Portfolio's performance, and reduce ER case numbers you will be proactive in your approach, resolving informally where appropriate.

You will primarily be responsible for supporting managers with a variety of complex ER cases such as Sickness and Attendance Management, Disciplinary, Performance and Conflict Resolution. You will attend formal meetings, providing advice and options to resolve cases.

For formal cases, you will support managers during hearings, providing HR support. Additionally, you will be required to co-deliver in house training on topics such as Conflict Resolution, Performance Management and Attendance at Work to managers and colleagues within the portfolio as well as coach managers in their development and education to improve the people management practice of their teams to ensure well-being and support of employees.

You will also be involved in change management consultations and work alongside managers and clinicians to develop and implement HR service strategies, operational structures and policies to meet service needs, in line with legislation, national HR policy and best practice.

We are looking for someone with proven HR experience who is already CIPD Level 5 qualified.

The ability to speak Welsh is desirable for this role; Welsh and/or English speakers are equally welcome to apply.

Working for our organisation

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Detailed job description and main responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click "Apply now" to view in Trac.

Person specification

Qualifications

Essential criteria

• Associate CIPD qualified with evidence of on-going Continuous Professional Development (CPD) Post graduate level of study, or experience equivalent to study at this level

Desirable criteria

• MCIPD Bachelors, Degree, Coaching qualification

Experience

Essential criteria

• Experience sufficient to provide advice and support to managers and staff on all aspects of the role without day-to-day supervision or direction, Experience of advising managers through investigations and at disciplinary hearings, Up to date knowledge of employment law and good employment practice, Extensive experience of advising managers on how to handle complex, contentious and highly sensitive employee relations issues including writing management statements of case and advising at disciplinary hearings and other formal hearings; Experience of devising & delivering training to managers on range of ER topics; Experience of policy review and development; Knowledge of the current HR Agenda in the NHS; Experience of working successfully in a complex, busy and large scale business; Commitment to partnership working

Desirable criteria

• Experience of attending employment tribunals; NHS experience; Knowledge of TUPE; Experience of undertaking job evaluations; Experience of managing organisational change including redundancy and TUPE; Line management experience

Skills, Knowledge & Attributes

Essential criteria

• Able to contribute immediately to the work of the department and establishing professional credibility; Able to advise managers up to senior level on complex ER issues including formal hearings; Able to support workforce colleagues, acting as a role model and able to professionally and personally develop team members; Able to build positive relationships with managers, colleagues and Trade Union representatives; Able to interpret and apply employment law for use in employment cases, developing and reviewing Trust employment policies; Able to convey ideas and advice clearly, concisely, with conviction and in a persuasive manner often in the face of opposition or hostility when advice is challenged; Able to understand the HR issues arising from operational management issues and advise managers appropriately and persuasively on the action they should take; Demonstrate commitment to the use of good HRM practices in the business and be able to coach managers on how to apply HRM practices appropriately; Good analytical skills; Able to analyse reports and data and act on these appropriately; Able to take accurate records of disciplinary hearing, appeals hearings for use in subsequent Employment Tribunal hearings; High standard of verbal and written communication skills/able to generate own correspondence and reports; Able to explain and persuade others through written and oral argument, and gain acceptance for issues that may be unwelcome or new; Able to promote and act as an advocate for the HR department and represent the service at meetings; Adaptable, flexible and innovative approach to work; Ability to prioritise/organise work load; Ability to work as part of a team; Value diversity and difference, operates with integrity and openness; Works across boundaries, looks for collective success, listens, involves, respects and learns from the contribution of others

Desirable criteria

• Ability to speak Welsh

To work in the UK, all candidates who are not UK or Republic of Ireland (RoI) nationals require sponsorship to obtain either a Health and Care visa or Skilled Worker visa, unless you have permission to work via another route. Non UK / RoI candidates wishing to apply should self-assess the likelihood of obtaining a Certificate of Sponsorship by visiting Work in the UK. If you are eligible for the Health and Care visa, application costs are lower and you do not need to pay the annual Immigration Health Surcharge.

Employer certification / accreditation badges

Applicant requirements

You must have appropriate UK professional registration.

Welsh language skills are desirable

Documents to download

• Job Description & Person Specification English (PDF, 632.5KB)
• Job Description & Person Specification Cymraeg (PDF, 640.5KB)
• Occupational Health Form (PDF, 712.5KB)
• Values and Proud to Lead (PDF, 335.6KB)
• NWSSP Recruitment Services Privacy Notice (PDF, 696.3KB)
• NHS North Wales - The Right Choice (PDF, 3.6MB)
• Welsh Language Matrix (PDF, 134.3KB)
• Betsi Cadwaladr Relocation (PDF, 6.8MB)
• Guidance notes for Applicants v1.2 April 2024-bilingual (PDF, 267.0KB)